AppFolio Property Manager vs Axxerion Comparison

Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Axxerion is a maintenance and property management solution for businesses which offers a CMMS (computerized maintenance management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,112

330

86

28

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

(24)

5

4

3

2

1

17

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

The pricing is great which makes it an excellent value. We are very happy with the support and quick responses to our questions and requests.
Axxerion has good people and project managers who work closely with us. The pricing and support are excellent and straight forward.
Everything is from properties, work orders, inspections, inventory, assets are easily accessible. We can easy dispatch the work to our technicians and custodians and monitor the progress real time.

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

Look very contrary is that there is no option to make the implementation locally. It also does not focus on residential properties and no owner or tenant portal.
Missing some basic project managent features. The prices of the product are not very reasonable compared to the software.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features86
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Scanning
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Cost Analysis
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Dispatch Management
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Full Text Search
  • General Ledger
  • Help Desk Management
  • Incident Management
  • Individual Development Plans
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Labor Management
  • Lead Management
  • Lifecycle Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Partial Payments
  • Permission Management
  • Policy Management
  • Portfolio Management
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Space Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Version Control
  • Video Support
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features43
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Scanning
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract Management
  • Cost Analysis
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Dispatch Management
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Full Text Search
  • General Ledger
  • Help Desk Management
  • Incident Management
  • Individual Development Plans
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Labor Management
  • Lead Management
  • Lifecycle Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Partial Payments
  • Permission Management
  • Policy Management
  • Portfolio Management
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Space Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Version Control
  • Video Support
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrationsN/A
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFolio Property Manager vs. Axxerion

See how AppFolio Property Manager and Axxerion stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.