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AppFolio Property Manager vs Buildium Comparison

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Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners associations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1.40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.7K

5

4

3

2

1

1.2K

388

93

35

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

1.8K

5

4

3

2

1

1.1K

531

94

23

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

Pros

Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Overall, this is an excellent product at a great value. Customer support is very responsive.

Cons

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

Cons

I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features108
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Estate Rental
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Estate Rental
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations10
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations8
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Great Software

Reviewed 3 years ago
Pros

I switched from Buildium to Appfolio 5 years ago and have not had any regrets. It is very robust and Appfolio is always updating the system

Cons

It is a little pricey, but I think it is worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppFolio Property Manager logo

AppFolio Property Manager

M&M Review

Reviewed 4 years ago

We used to use Buildium and Appfolio is a 10+ compared to them. There customer service is awesome, quick to respond and very helpful.

Pros

Ease of use. Love all the different links to search from just about any page.

Cons

The accounting portion. Need tenants to see scanned in bills on their tenant ledger.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppFolio Property Manager logo

AppFolio Property Manager

Never looking back!

Reviewed 4 years ago

AppFolio might not be best for very small companies. The flat fee is for up to 250 units, so for a property manager with just a handful of units, the cost might be high compared to other platforms that have tiered pricing.

Pros

LESS CLICKS. We used Buildium for years, and while Buildium is user-friendly, AppFolio just takes it to a whole new level. In Buildium we had to click 3 or 4 times to sometimes get to the page with the right information. In AppFolio it sometimes only takes 1 or 2 clicks. Their 'universal search bar' is fantastic - we can pull tenant/vendor/owner contact info, financial tasks, leasing tasks, reports, and more in one single search. If something is in AppFolio, you'll be able to find it with this search bar. The financial capabilities and ease of accounting are also a plus. Reporting is more in-depth and is more customizable than Buildium's. Another advantage of this program are the easy-to-use tenant and owner apps. Game changer for the tenants especially!

Cons

There's not much here, honestly! And if there are downsides to AppFolio that we come across, we can report them to the support team and many recommendations are considered for future improvements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppFolio Property Manager logo

AppFolio Property Manager

Amazing Property Manager for Small-to-Medium Companies

Reviewed 3 years ago

The biggest issue my company had was advertising vacancies. We were relying on walk-in tenants, which has not been a good source for 5-10 years. AppFolio is one-click to post to multiple free websites and syncs with Apartments.com if your company goes that route. Ease of use and great training/help files will keep us with them for years to come.

Pros

First and foremost, the value of the product. You get everything you need for cheaper than most of the other products out there. For my company, we transitioned from Buildium to AppFolio and instantly reaped the rewards. AppFolio provided us with an inexpensive company website, a quick and easy tool to post our vacancies to multiple websites, and great assistance during set-up.

Cons

I know some of the more expensive options offer more competitive pricing tools and a little more automation. Also, AppFolio had a few issues (like maintenance personnel not being able to see pictures on work orders using their mobile devices) that took AppFolio a while to start addressing.

Vendor response

Dear Drew, thanks so much for taking the time to leave a review. We're happy that your transition to AppFolio was a good one and that you are already reaping the benefit!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppFolio Property Manager logo

AppFolio Property Manager

Great Software System

Reviewed 4 years ago
Pros

I have been using Appfolio for 2 years. I have seen a great improvement with tenants paying their monthly rent on time. The website options are perfect. I love the software.

Cons

Only allows businesses with 50 units or more to join. Can be confusing at times especially when it comes to the financial aspect. The biggest issue I have is not allowing me to post the charges I want due at lease signing. Appfolio has been making this very difficult because it says the payment is not due until move in. It has been making it very difficult for tenants paying us the full amount at lease signing. I like the way Buildium allows you to post your charges and the dates you want them to be paid.

Vendor response

Dear Nina, we appreciate your kind response and feedback. If you would like to post charges prior to the move-in date, charge a holding deposit from the rental application and the tenant will be able to pay this online at the time of lease signing. Feel free to follow-up with us if you'd like further assistance with this process!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buildium logo

Buildium

Avoid if you have larger portfolio!

Reviewed a year ago

Buildium is costing me far too much time and our property manager will not use it for our reporting, or we will need to shop for a company that can provide straight forward monthly reporting.

Pros

Access to reports without contacting property manager for details.

Cons

I have 76 different multi family properties. Our property manager recently switched to Buildium. It now takes me hours to find and locate all the invoices that I used to receive via email and could review in minutes. I have no confidence that I have reviewed every invoice charged to me, as every invoice is hidden within layers of various expense categories, rather than making the option to simply load ALL attachments in one place.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Buildium logo

Buildium

Good for the tenants

Reviewed 2 years ago

In the accounting side, it is lacking. You can still manage to do all the work to get the books in order in Buildium, but sometimes it is even more tedious to do a task in Buildium than to account for it on Excel. Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me. There was still lots of improvement for the accounting side that other accounting software already have.

Pros

On the property management side, the tenants and property manager have a lot of good functions to help with communication including applications online that the property manager can review, notes for repairs, security deposit information, ACH payments, and payment history for the tenant.

Cons

The least favorite thing is the accounting side is lacking. Some of this is very tedious to enter accounting information one by one especially if you want to account for fixed assets/depreciation or even on the AP Side. It is very manual and time consuming, even more so if you are dealing with multiple bank accounts. There were certain things that the customer support was still working on getting onto Buildium.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium logo

Buildium

Long time Buildium user

Reviewed a year ago

Good experience

Pros

All the automated things I don't have to do.

Cons

Communication between property manager and tenant but this has gotten better with texting now available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium logo

Buildium

Ease into Property Management.....

Reviewed a year ago

Easy to use and get set up. I did feel like my initial one on one trainings with our designated agent were great, but I didn't know the right questions to ask at the time. Now that I have been using the program and am a little more established, I have more questions. Good news, you can always call and get someone with very little wait time. Customer service is wonderful!

Pros

Easy to use, especially for a first time property manager starting up.

Cons

Unable to allocate property reserve money.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buildium logo

Buildium

Criterion of Tenants Screening

Reviewed 2 years ago
Pros

It basically meet all requirements we have as a landlord and property manager.

Cons

I'm wondering about Buildium's Criterion of Tenants Screening. We stopper replying on Buildium's recommendation of tenants screening, because we found lots of them got straight Approved while they have serious issue like Criminal and Eviction history.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Excellent website!

Reviewed 4 years ago

Ease of use. Landlord, tenant and property manager friendly. All around great customer service.

Pros

The website is user friendly. Anytime I've ever had any tech issues, the response and customer service was friendly and professional. I'd recommend Buildium to anyone who manages properties in any state! All the new updates to the website have been for the better and really help with response times being more instant than before!

Cons

I would say that one of the cons is the texting feature. I think it might be bugged. I'm always receiving updates when I do not want to see them. I'm sure it's something I can turn off, I just haven't had a chance to.

Vendor response

Hi Khadijah, Thank you for your feedback. In regards to our texting feature, you can turn off individual text messaging notifications on the text messaging page on the Communication menu. If you want all notifications turned off, you can adjust that under 'My settings'. Thank you! Buildium Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Buildium logo

Buildium

Buildium for Canadians

Reviewed 4 years ago
Pros

As a property manager Buildium is excellent to keep all financial information about owners and tenants in good order

Cons

This software is not adapted to Canada. We need to keep the Goods and Services taxes separate which is cumbersome and error-prone. Also it does not link with QuickBooks Pro. Since we are a Canadian company we need to keep our books in QuickBooks Pro for two reasons: Buildium does not integrate with our tax system and, because of it, accountants in Canada do not know Buildium.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buildium logo

Buildium

Great product

Reviewed 9 months ago

Overall Buildium has been a great addition to my business. Customer support has been too notch as well. Anytime I have an issue, they resolve it for me.

Pros

Everything is in one place. You can do everything you need as a Property Manager including receiving and sending payments.

Cons

I feel like some things can be condensed. There are a lot of different buttons and tabs. This does get frustrating at times. I feel like there could be a way to combine some of them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Great accounting software for Property Managers

Reviewed 3 years ago

Buildium is a huge time saver and if you have a question they have FAQ's that have step by step directions on how to do things and they make it really easy to figure things out.

Pros

I love that I can keep track of every renter and every property manager. Also the customers service is TOP NOTCH!

Cons

It's a little on the pricey side compared to other accounting software out there. Other than that I can't think of anything else.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Review

Reviewed a year ago

It has been a great tool for my job.

Pros

As a property manager, Buildium has been a great tool that helps me to keep organize and make my job easier.

Cons

I would like to be able to grade the vendors that the company used.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Buildium Software User

Reviewed 8 years ago
Pros

It keeps me organized as a Property Manager. I am able to keep up with payments, Income Statements, detailed reports and 1099s.

Cons

Buildium doesn't need to do anything. I like the product just the was it is.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium logo

Buildium

Great for Property Managers

Reviewed a year ago

It's been extremely easy to learn (only took 2-3 days to learn how to use the software). You know exactly what to do without a ton of direction or training. Payments are easy to make, uploading leases, maintenance requests, setting up online portals for tenants, etc.

Pros

I like the ease of it and the interface for tenants. I get a lot of good feedback from my tenants saying how easy the Buildium portal is to setup and use. As a Property Manager, it's very easy to understand and use, and I like how easy it is to learn. Not complicated at all!

Cons

No cons so far, it's very basic which is all you need as a residential property manager. No bells and whistles, it does the job.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buildium logo

Buildium

All In One Solution

Reviewed 6 years ago

As a property manager, I can do everything from accountancy, scheduling and client management on this one platform. Highly recommend!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buildium logo

Buildium

Great product

Reviewed 3 years ago

Buildium was a great tool to do almost everything in one spot.

Pros

Buildium has a very robust and granular system. Nearly anything you need to do as a property manager you can do with this software.

Cons

The cost crept year after year and the added pay for items, specifically for electronic leases, was a bit much.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Buildium has helped grow my business

Reviewed 4 years ago
Pros

As a property manager who drives around a lot to different rental houses in Portland, Oregon, I like the fact that my leases and property management agreements are stored in Buildium, so I can access them when I’m on the go.

Cons

Sometimes I get puzzled over an accounting issue, but all I need to do to resolve it is call Buildium. I register my phone number in the queue and get a call back from a Buildium customer service person who can answer my questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Fantastic, Fantastic, Fantastic!

Reviewed 5 years ago

Efficiency of time and reporting.

Pros

It has no gaps in the features a property manager needs. Support is the best especially for someone like myself who has no accounting background.

Cons

The wait for support should be no more than 1 minutes rather than the average of 20 minutes. Would like to upload more than 1 document when recording a payment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium logo

Buildium

Solid Owner Portal

Reviewed 3 years ago

In general, my experience has been good and I believe with additional hands on learning and training this software appears to have a lot of potential and features/benefits.

Pros

This software allows my Property Manager to give me access to real time data on rents received, repair costs, and management costs entered into the system.

Cons

The software interface is not as smooth as I would expect or desire when my goal is to get back to the original data set that I started with. Once I drill down a couple levels, I have to start over to select all in order to get back to the top level of the data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Buildium Lets My Family and I Travel the WORLD!!

Reviewed 4 years ago

Read this interview: https://www.buildium.com/blog/how-to-travel-as-a-property-manager/ Buildium literally changed my life! I used to sit in an office, now I travel the world with my family. If you are a property manager and sit in the office and hate it, like i used to, get Buildium and free yourself!

Pros

Buildium automates everything there is to do with property management.

Cons

There is nothing to dislike about Buildium. If you ever have something you think could be better just call them up and they create it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buildium logo

Buildium

Good software, constant updates, GREAT support

Reviewed 11 years ago

9 of 10 would recommend to any investor or property manager. Great value and great customer service....something you don't get many places anymore.

Pros

Web based software allows access wherever a PC and Internet are available. Handles most of the day-to-day work that any investor or property manager would come across. PDF reports based on building performance, picture and image attachments to buildings or tenants, individual sign ins for owners/tenants/managers/maintenance, etc. Full of features and abilities to make your business better. The customer service and support is absolutely TOP NOTCH. They are constantly asking for feedback and you can see they take customer suggestions and implement them. They want to become a standard in the industry and will do anything to make a customer happy and get them the answers they're looking for.

Cons

Mobile apps for Android still in the works. iPhone app not as feature-rich as it could be. Some tasks can be tedious, but new update this summer may help that. Direct import/export to QuickBooks not available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Buildium logo

Buildium

Partnership

Reviewed a year ago

I worked for a property management company that used Rent Manager, which I thought was a better product. We came very close to switching to Appfolio because they offer a water utility chargeback and invoicing as part of their package. I've also had a hard time understanding the relationship between Real Page and Buildium. The sales people at Real Page don't understand their connection with Buildium. Buildium also doesn't offer a payroll package.

Pros

I suppose the dash board showing past due balances, expiring leases and activity of recent attempts to work with past due tenants.

Cons

That suddenly processes that you relied on suddenly stop working and tech support doesn't know why something doesn't work and they never get back to you with an answer other than that 'we're aware of the problem and we're looking into it." The search feature doesn't work as well as it used to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium logo

Buildium

Buildium for new property managers & owners

Reviewed a year ago

Very good. I can't imagine getting started without it. We started with a 32 unit complex.

Pros

This platform is easy tonuse and has a lot of automation and built-in tools. It has been extremely helpful for establishing systems as a new property owner & manager.

Cons

Some of the book keeping features have taken a little bit to play around with and understand how they work, but with a little trouble shooting I have it figured out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium

Builduim to scale your business

Reviewed 9 months ago

Great software that handles a lot of task that otherwise you would have to do manually. I would highly recommend it because I also manage another property where I'm not the property manager and we use this software where I get monthly reports.

Pros

I liked how easy the training videos helped me get the software up and running. It has a shorter learning curve than most softwares and makes automation easy for tenant to also register for e-pay via ETF online.

Cons

I didn't like that the ETF approval process took about two weeks and then I ran into some issues and it took another week to get approved. I hope to transition all tenants soon for next months rent being due.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Buildium

Simplifying my job

Reviewed 4 years ago

I am the property manager and the accountant to this has helped me keep my head on straight instead of juggling between spreadsheets and software programs.

Pros

All info is in one place. property management building info and accounting info

Cons

I've ran into a few problems that were tedious to fix but I believe that is user error. We did not set it up properly the first time and had to learn the hard way. I think it would have been helpful to have a starting conversation about our use and the best way to begin setting up your account. I think this was done but I guess we were not clear enough on the caveats of our company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Practical

Reviewed 3 years ago

Easy to use.

Pros

It is very simple to understand and the help & support button is very helpful.

Cons

We still have to calculate and enter manually the GST (property by property).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buildium

You Must Try This!

Reviewed 4 years ago

My Business experience has been really great with Buildium.

Pros

I liked the fact as a new Property Manager, I had an online portal to look professional to the tenants and Landlords. I needed a site that took online payments and could pay all vendors through EFT.

Cons

I honestly felt overwhelmed the first year using this property management software system, however 14 months later, I feel more comfortable, however, I am looking forward to the training online and in city to help me overcome my fears.