AppFolio Property Manager vs CINC Comparison

Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

CINC is a cloud-based association management software designed to help businesses manage properties and handle work orders,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,124

333

86

29

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

(18)

5

4

3

2

1

13

3

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

Intuitive most of the time and the integrations are industry leading. The accounting portion is fantastic.
This software tool helps in every facet of our business and growing our industry into new ages. Keep up the great development and growth.
The ability to use this software so quickly from anywhere and any device is awesome. We are able to answer our customers requests quickly and completely from wherever we are is awesome.

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

Poor customer service and VERY poor maintenance tracking.
If you are in the association management business you already know software is the backbone of what we do. Do not go cheap, you will regret it.
Violation module is difficult to setup or use form majority of users.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features86
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • File Management
  • Financial Management
  • General Ledger
  • History Tracking
  • Individual Development Plans
  • Inspection Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Integration
  • Sales Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features38
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • File Management
  • Financial Management
  • General Ledger
  • History Tracking
  • Individual Development Plans
  • Inspection Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Integration
  • Sales Reporting
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrationsN/A
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFolio Property Manager vs. CINC

See how AppFolio Property Manager and CINC stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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