AppFolio Property Manager vs Commusoft Comparison

Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Commusoft is an all-in-one work order management software designed for the field service industry. We help businesses manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,124

333

86

29

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

105

34

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

Reporting is a great tool to easily see what jobs our outstanding in order to keep on top of invoicing etc.
The training was brilliant Support staff was exceptional at her job and really puts you at ease with what you are doing on the software.
Having previously used an older version of Commusoft to upgrade to the latest version was a godsend. Everything is easier to find, and the system itself is nice and clean and fresh.

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

There will be no more forgotten jobs not invoiced or time wasted making unnecesary trips to jobs without the correct information of what we're going to.
I hate writing reviews but would have felt guilty not to give credit where due with Commusoft. The team at Commusoft and their level of service have have always been top notch.
Ve run out of space so as there are no negatives Ill continue with the Pros.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features86
  • ACH Payment Processing
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Certificate Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Generation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Filtered Views
  • Financial Analysis
  • Forms Management
  • GPS
  • General Ledger
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Individual Development Plans
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Labor Cost Reporting
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking Integration
  • Partial Payments
  • Permission Management
  • Policy Management
  • Portfolio Management
  • Prioritizing
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Work History
  • Work Order Management
  • Total features115
  • ACH Payment Processing
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Certificate Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Generation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Expense Tracking
  • Facility Scheduling
  • File Management
  • Filtered Views
  • Financial Analysis
  • Forms Management