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AppFolio Property Manager vs DoorLoop Comparison

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Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

CYBER MONDAY SALE: Get a free website for 1 year and 50% off your first two months & onboarding. Get a customizable property...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1.40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.8K

5

4

3

2

1

1.2K

394

97

35

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

158

5

4

3

2

1

148

7

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

Pros

I like that this software is versatile and customizable for my business. The customer support team is fantastic, very quick to respond and solve any issues that come up.
I feel very supported by them. Another great feature is the ease of use, which is critical to those of us not schooled in accounting.
Love DoorLoop, the program and the people. They help you with onboarding and continued questions or concerns and are very responsive.

Cons

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

Cons

Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.
Not sure I'm supposed to know it but I guess that option is coming).
I submitted it as a feature suggestion and they took it seriously.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features108
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • For Self Storage Facilities
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features94
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • For Self Storage Facilities
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations11
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations1
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

JK
AvatarImg

John K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

HOA Association Management

Reviewed 3 months ago

I think appfolio is a great property management software. The price is competitive with doorloop which I feel is its closet rival. As a property manager, I want to be able to run my properties with ease, and from home and appfolio makes that possible for me. I highly recommend it for all types of property management whether it's a few homes or a whole association.

Pros

What I enjoyed most about appfolio is how many features they had to assist with managing an HOA community. They have a cool feature most don't that allows the renter of the condo to also have a portal and login to take care of fees and dues. it helps us know who is an owner or a renter. that one simple feature makes things so much easier for myself and the board.

Cons

The ACH fees applied when paying online was something we received a lot of negative feedback about. Other companies charge around the same so it's not uncommon but they do offer no fees if you go with premium. Unforchatly premium is more expensive and we didn't need all of the extra features it comes with so it really wasn't worth it for us to pay more monthly. I wish appfolio could come up with a custom package where you pay for each feature that works best for you. Every property is different and it might make things more affordable and easier for property managers

DW
AvatarImg

Donna W.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DoorLoop logo

DoorLoop

Customer support is so great

Reviewed 2 months ago

I like the accountability it creates for tasks for our property manager and tenant

Pros

Our property manager can submit information and we can see. Also we can make settings for limited views for the tenant and property manager. Also, I can access info on all my devices.

Cons

Not sure yet... so far so good! I'm pretty new to this system.

TT
AvatarImg

Tami T.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

We Love DoorLoop!

Reviewed 9 months ago

Everything that is important to us is integrated in DoorLoop and their customer service has been fantastic to get us up and running quickly.

Pros

We fired our property manager and looked for the best software solution for managing our properties. I had a long checklist because we had used Appfolio in the past… DoorLoop was the stand out best solution! It has all the functions of pricey management software at an affordable price and the customer service cannot be beat!

Cons

We are still learning the software and have not used all of the integrated functions yet. No complaints!

JE
AvatarImg

John E.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Residential/Commercial Property Manager's Dream

Reviewed 5 months ago

We're solving of communications snags and it makes auditing our rent trail much much easier. We're big fans of doorloop and would recommend to any property manager.

Pros

I like that this software is versatile and customizable for my business. The customer support team is fantastic, very quick to respond and solve any issues that come up.

Cons

A few things that would be nice would be if you could have the property manager able to pay the online payment fee. We'd also like it if we could have the fees related to application reimbursable if we decided not to run the background check/credit check.

AM
AvatarImg

Aleksei M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

The best software for a new property management company

Reviewed 3 months ago

It's great. I used to use the Yardi and Appfolio, and this one is much better than Yardi and is the same as easy to use as an Appfolio but much more affordable.

Pros

Affordable, 24/7 live support, the friendly interface as you get an Iphone.

Cons

The bank account connecting feature needs to be improved, and looking forward to the feature for the maintenance team to assign them the work orders, get the time sheets, and wait for the tenants' build-in answering service.

TM
AvatarImg

Tim M.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DoorLoop logo

DoorLoop

Comprehensive program

Reviewed 5 months ago

DoorLoop will put us in a position to grow our property management company.

Pros

DoorLoop is comprehensive and provides the tracking and reporting needed to property run a property management company.

Cons

Coming from Quickbooks and Excel for accounting and tracking, there is a lot to wade through to completely use the product.

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David V.

Verified reviewer

Computer Software, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

The technology I’ve been waiting for

Reviewed 2 years ago

No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.

Pros

Definitely the technology of the entire platform. Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.

Cons

API documentation could be improved, but I figured it out.

AvatarImg
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Mor A.

Verified reviewer

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Free! Need I say more?

Reviewed 2 years ago
Pros

As a small property manager that does this on the side, I chose doorloop software because it's currently free and had no monthly minimums like the other options. I haven't needed much training or support, but it's nice to know that it's always available and also included for free if needed.

Cons

Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.

CS
AvatarImg

Cynthia S.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DoorLoop logo

DoorLoop

Try Doorloop- Outstanding Service

Reviewed 7 months ago

DoorLoop is a fantastic automated platform for my real estate management business. I love it.

Pros

The product is easy to use and the customer support is outstanding.

Cons

Integration with the website... Must use separate property setup for website.

Vendor response

Thank you Cynthia, super happy you love our service! I'm happy to let you know that very soon you will be able to integrate all your listings into your website in 1 click. Prospective tenants will also be able to apply directly from your website with an online application that will go directly into DoorLoop and even track how they found you (Zillow, Trulia, etc...). Excited to show it to you soon!

RP
AvatarImg

Raul P.

Construction, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DoorLoop logo

DoorLoop

Great for property management, decent for project/construction management

Reviewed 2 years ago

Great for property management, decent for project/construction management

Pros

The software really excels at property management and does everything under the sun that anyone would ever need.

Cons

It’s not really meant for project/construction management, so we are using some workarounds to make it work.

MH
AvatarImg

Micah H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Works great!

Reviewed 8 days ago

Tech support knows me by name! They help everything in a timely manner

Pros

An easy to use all in one solution for property management

Cons

I truly wish that Vendors had a portal for maintenance requests.

AvatarImg
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Morgan S.

Verified reviewer

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Easy, comprehensive, and fast!

Reviewed 2 years ago
Pros

DoorLoop’s property management software is the best that I have ever used. Finally a property management software that feels and runs like it was built this century! Running accounting reports is super easy (and very quick) as is making/tracking maintenance requests.

Cons

Didn’t have every feature I was hoping for, like the ability for me to internally chat with my management team, but even still, I am beyond impressed.

JK
AvatarImg

Justin K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

The Perfect Property Management Software

Reviewed 23 days ago

So far I have loved using and implementing the platform.

Pros

I like how easy it is to use for both the property managers as well as the tenant.

Cons

Some steps in implementing the software into our company felt redundant. A good example of this is having to turn on late fees for each individual property instead of being able to default all of them at once.

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Jason M.

Verified reviewer

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Property Management Accounting Done Right

Reviewed 2 years ago
Pros

We chose Doorloop because of the property management accounting capabilities. It did everything we wanted and checked off every box on our list plus more. We can now run financial statements for each individual property. We can see profit & loss reports per property. We can maintain double-entry accounting accuracy. Doorloop comes pre-built with many reports we can use out of the box. They did most of the hard work for us which we really appreciated.

Cons

Waiting on an integration with Quickbooks.

JD
AvatarImg

Jennifer D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

2 month review

Reviewed 7 months ago

It has saved me lots of time keeping track of rent payments. Who owes what and who is current. I also love that it reminds me when leases are coming due.

Pros

I love how easy this software is to use. If I don't know how to do something the online knowledge library is very convenient.

Cons

My only complaint about the software is that you cannot break down expenses by each individual apartments, only by main property.

DC
AvatarImg

Daniel Colby H.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Best Property Management Software!

Reviewed 8 months ago

Definitely an important asset for our property management division. Helps us track all aspects of the business.

Pros

Cost, Ease of Use / Functionality, Support

Cons

Lack of simple owner statements to provide to owners on a monthly/yearly basis - however, I am told this feature is being added very soon!

TB
AvatarImg

Tori B.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Great Software and Excellent Customer Service!

Reviewed 8 months ago

I have really enjoyed my experience with doorloop. It is a great place for me to keep all things assistant/property manager related. Their Customer Services is beyond what I have every experienced!! They are so helpful and patient. I personally needed assistance with accounting and they helped me beyond what I was expecting. They are super quick to respond and assist with any questions you have.

Pros

The onboarding was very simple. Everything you need is in one place! There is a small learning curve, like there is with any other software, but once you use it for a little bit it's super easy and intuitive. I love that it will send out rent reminders automatically and tenants are able to pay rent through their own portal. It shows on the dashboard still owes rent. Much more efficient than tracking through Excel. It is also easy to track your income and expenses.

Cons

No cons that I am aware of. Everything has been great!

TM
AvatarImg

Teresa M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Extremely Intuitive and Detail Oriented

Reviewed 2 months ago

Training, training, training... appreciate the help. Still on our honeymoon. :)

Pros

Ease of use. This program has everything you need to run your property management. You won't need to outsource anything.

Cons

So far, I have not come across anything.

EL
AvatarImg

Emily L.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DoorLoop logo

DoorLoop

We love Doorloop

Reviewed 5 months ago

It's an amazing asset to us to keep rent in order and streamline the process of property management.

Pros

It is easy to use, navigate through the website, and customer service is superb

Cons

Nothing that was not directly a reflection on us. I don't feel I know how everything can work together, since we don't use it for everything to manage our properties/tenants.

AK
AvatarImg

Aaron K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DoorLoop logo

DoorLoop

Great Value, Fresh Look to Property Management, Missing Mid-Term Market

Reviewed 2 months ago

We are a small real estate investment business that is growing. We needed to move away from the manual and paper way of doing business to expand and provide a better solution for our tenants. DoorLoop hits the mark to get make that transition and get started.

Pros

The UI is very intuitive and the features cover most of the necessary aspects of owning and managing a rental property.

Cons

Communication with the tenants. I like the ability to make announcements, but it would be even better to have threaded discussions with the tenants where the communication can be tracked and referenced later. The other piece that is missing is connecting with Furnished Finders [SENSITIVE CONTENT] for posting rentals and managing communication. The mid-term furnished rental market is not being served by any property management software. We require a blend between short-term and long-term features. Everyone is going after short-term (AirBNB) and long-term. There is a huge market for this and a giant void.

Vendor response

Hi, Aaron - thank you so much for your review! It's so great to hear that DoorLoop's intuitive interface and features have been assets to your business. We definitely hear your constructive feedback. We're thrilled to have recently announced that DoorLoop has raised $20M in Series A funding, which will enable us to further develop our product roadmap and expand the portfolio types we're able to support....

CS
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Christine S.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DoorLoop logo

DoorLoop

Pros out weigh the Cons

Reviewed 22 days ago

Overall experience was very pleasant. Adrian Cintas was our specific trainer. He was very patient and knowledgeable.

Pros

It is easy to make corrections/adjustments to all transactions.It is to set up a property and once the property is set-up the financial side is ready to accept transactions. [This would not be the case if you were working with only an accounting software.]Support staff is very knowledgeable and patient.

Cons

Some accounting reports aren't available [ex. 1099s, Profit & Loss Detail Report, and Balance Detail Report - if you have worked with QBO/QBD you would get these reports with out any filtering]The system requires you to associate a project to every transaction, this is difficult if you are tracking commissions, but there is a way around this]Depositing of a rent deposit can be tricky, but once you learn it, it isn't difficult.

AvatarImg
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Eli R.

Verified reviewer

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Best support by far

Reviewed 2 years ago

Truly revolutionary for our business. We definitely will be recommending this to others!

Pros

The training, onboarding, migration, and support. Getting started couldn't have been easier thanks to them holding our hand and walking us through the entire process. Switching from appfolio was no easy task, but they made it as quick and painless as possible.

Cons

They don't have every bell and whistle yet, but then again, we never really used them before either. This product is way more intuitive and user friendly since it hasn't been cluttered yet with an endless amount of features that no one uses.

PG
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Peter G.

Real Estate, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

Great software

Reviewed 3 months ago

We are now able to have all our property information, project tracking, accounting, property management, and reporting in one place that allows all our team members to use the software how they need to. Very effective tool for our business that helps our team members track and report their individual responsibilities.

Pros

We needed an all in one solution for residential, commercial, short term, and construction projects. Although DoorLoop isn't made for some of these, it was very easy to implement their features for all of our needs (Their task tracking and accounting are super helpful in project management)

Cons

Seems like there are some small features that they don't have that would be very useful. For example, no short term rental feature, only month to month or fixed term leasing periods.

SA
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Sofia A.

Real Estate, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

Great Team at Doorloop

Reviewed 4 months ago

So far, the team at door loop is what has made it for me! My demo guy, [SENSITIVE CONTENT] really sold me on the product on how easy it was to navigate with his great explanation of showing me how the software worked and asking me what I was really looking to gain from the product. Since on Boarding, [SENSITIVE CONTENT] has been an absolute gem. He answers all of my questions and will make time for questions whenever needed! I also appreciate his frequent check ins because it lets me know I'm never alone in learning this software. Overall, incredibly enjoyable to work with.

Pros

I like how esthetically pleasing the software looks. Once in, it is easy to navigate and just on click away from going back to where you started. I also like that I can go to different area's within each section to seamlessly make my way through the Platform.

Cons

I wish there was a way to receive a payment without having to request then deposit payment in the scenario of backtracking data for a new property.

WS
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Will S.

Real Estate, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DoorLoop

Pleasantly surprised

Reviewed 9 months ago

I want to manage my own multifamily property efficiently and effectively. I needed an economical product that was intuitive and would give me the insight to make sure each property was properly managed and tenants were happy. I learned the functionality quickly and Doorloop support was extremely responsive and helpful. I went in with low expectations and was pleasantly surprised. Doorloop is excellent software.

Pros

Economical (no commitments), fast implementation, intuitive and able to start using it for multifamily properties within hours. Excellent support.

Cons

I have not found any show stoppers yet. I would like it if my accounting firm could work within Doorloop as opposed to exporting to quickbooks. Hopefully quickbooks and Doorloop reports will sync.

MQ
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Michael Q.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

The Best New Property Management Software

Reviewed 4 months ago

I am happy with the Doorloop Interface, ease of use, and world-class customer service.

Pros

Doorloop has the easiest user interface on the market. I have used many different Property management Softwares through the years, but Doorloop is by far the easiest and most aesthetically pleasing.

Cons

There are still features that could esily be added to make this as powerful as other competitively priced products. Even lacking some features, Doorloop is still very powerful.