App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

AppFolio Property Manager vs Hemlane Comparison

Add to Compare

Compare similar apps

Zoho Creator logo

Zoho Creator

4.3

Guesty logo

Guesty

4.5

Buildium logo

Buildium

4.5

Hippo CMMS logo

Hippo CMMS

4.4

Quicken logo

Quicken

3.9

Smoobu logo

Smoobu

4.6

Good recommendations?

Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

Oversee, organize, and market long-term rental properties securely with Hemlane’s cloud-based real estate management software...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1.40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

2.50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.8K

5

4

3

2

1

1.2K

396

99

35

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.8

128

5

4

3

2

1

107

18

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

Pros

The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick.
In addition to the platform being user friendly, the customer services is amazing.
I really like the ability to put available apartments up on so many advertising plat forms with the ease of pushing the "advertise" button.

Cons

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

Cons

The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.
Some times I get lost going from one tab to another.
I still have minor problem with the financial and ledger keeping tab.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features111
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features64
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations16
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations4
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

HC
AvatarImg

Hyunyoung C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Highly recommend it

Reviewed 6 years ago

I moved for my job and left my property to OneRent for rental income. And then I had to fire them because of their poor performance and lack of communication. The transition was challenging not only because I was away, but also because OneRent won't cooperate. the founder was very patient & professional to handle all the issues and bring everything back into normal. While I was struggling with OneRent,...

Pros

Transparency on the rental business and good communication channel with my tenants & property manager.

Cons

Need some work to complete the work - not exactly full service, but it is good that I could have a control.

AR
AvatarImg

Verified reviewer

Internet,

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hemlane logo

Hemlane

Easily replaces traditional property managers, at a much more affordable price

Reviewed 5 years ago

Cut out the expensive property manager middleman, and gave me direct and easy control on managing my property at a much more affordable price.

Pros

Simple, intuitive UI. Ability to post listing to many different websites, and has an elegant plug-in for craigslist listing. Flexible pricing model that is significantly cheaper than traditional property managers. Fast and easy set-up for listing and tenant management.

Cons

Experienced some bugs while trying to set up tenant screening. But luckily the Hemlane staff was very responsive and helped to resolve the issue very quickly.

JS
AvatarImg

Joe S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hemlane logo

Hemlane

Flexible product and great service

Reviewed 6 years ago

Covers 90% of what a traditional property manager offers at a fraction of the cost. It's also much more flexible than many other online property management software.

Pros

Comprehensive and flexible.

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

A tremendous amount of features and functionality for the value

Reviewed 3 years ago

Highly recommend Hemlane!

Pros

The value for a brand new or even seasoned property manager is hard to beat, plus the support is outstanding.

Cons

Really, there are no cons. Like any new system there is going to be a learning curve, but the support staff is very helpful and quick to respond.

AR
AvatarImg

Verified reviewer

Real Estate, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Fantastic Product

Reviewed 4 years ago
Pros

It allows you the customize to use the features of property management that you need. Maybe accounting, collecting rent online, or maintenance. It really helps the mom-and-pop manager

Cons

Cannot wait for more features as it grows!

YS
AvatarImg

Yusuke S.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Fantastic support

Reviewed 5 years ago

Saves time.

Pros

I use Hemlane's Smart management, and the amount of help you can get is great. My property manager is always willing to pick up the phone and ready to help.

Cons

The software is very easy to navigate once you get a hang of it. There will be some learnings to do for new users.

TK
AvatarImg

Theo K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Finally software and service wrapped up in a single package

Reviewed 6 years ago

I've been looking around for property management software to help me manage my properties. Surprise to find Hemlane not only does the software, but also offer support for maintenance requests and leasing. Now I can finally fire my expensive property manager! Can't recommend them enough!

Pros

No pros were added to this review

Cons

No cons were added to this review

CY
AvatarImg

Cindy Y.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Hemlane experience

Reviewed 3 years ago

Good. Hemlane has satisfied the following needs I want in my day to day operating business as a property manager - marketing, leasing, rent collection and maintenance request

Pros

Software is available on both desktop and mobile devices with same functionality. Ease of usage and good value for the top priority functionalities that I need the most using a property management software for small size property owners. This includes marketing, leasing, rent collection and maintenance request management. I have not fully experienced the leasing interfacing aspect with clients so I am looking to explore the leasing capability.

Cons

When an operation fails to perform, it simply prompt an error message. I would like the software provides more assistance to user by giving them more information what triggers the error message and how one can fix it themselves. I have been reaching out to support for assistance each time this takes places. I am amazed the responsiveness I received from support team so far. But I can foresee this support model will not last as more users using the software. Sometimes, it can be due to lag time for the information to commit at the backend database that triggered the operation error. The reason why I said that is I received response from support team letting me know they are not sure why I will receive an error but they were able to complete the operation without the error.

DE
AvatarImg

Dillon E.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hemlane logo

Hemlane

Great Customer Service and Onboarding

Reviewed 2 years ago

I've had a great experience with Hemlane. Onboarding could not have gone smoother and the overall value of the software is there.

Pros

The services that it provides is definitely towards the upper end for property management software. The pricing is about middle of the road which makes the value for the price pretty high. The best part about the company has been [SENSITIVE CONTENT HIDDEN]. I purchased a property with a tenant that had bad contact information listed. He helped give me resources to onboard the tenant and has made the software very easy to use.

Cons

The price could always be a little bit more affordable. Currently their largest option is $40/unit/month. Normally that would be very competitive but since I invest in lower income housing, it gets closer to the 8-10% that a normal property manager would charge.

AR
AvatarImg

Verified reviewer

Real Estate, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Perfect - great cost, easy to use, great customer support

Reviewed 4 years ago
Pros

I researched SEVERAL property management software, and Hemlane is the BEST! Most cost effective, visually appealing, easy to navigate for current and potential tenants, invitation to RocketLawyer for electronic leases, quick and super nice customer service reps, the list can go on and on

Cons

Nothing - this property management software has been ideal for our application

DW
AvatarImg

Danny W.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

A must for landlords

Reviewed 3 years ago

I was able to fire an underperforming property manager, take the 10% of gross rents (plus random fees they came up with) and invest in Hemlane for a fraction of the cost and way better platform features. My property is 115 miles away and my biggest concern was collecting rents and communication with tenants. Hemlane eliminated that issue for me and made everything more streamlined and passive, which is what us landlords want from our investment properties.

Pros

Ease of use for the owner and tenant. Communication flow and accounting all in one spot with quick turn around between tenants paying rent online and the rents being deposited in the bank account. Tech support for both the landlord and tenant is outstanding.

Cons

Nothing has been an issue so far. Even in the short time I’ve been using Hemlane, the platform is evolving better ways to streamline landlord-tenant communication via text etc.

Vendor response

Thanks Danny for your kind review! We look forward to providing you with additional services and features, while you're 115 miles away from your investment!

KS
AvatarImg

Krystal S.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hemlane logo

Hemlane

Inexpensive and Functional

Reviewed 3 years ago
Pros

I like how easy it is to advertise a property.

Cons

The financial section can get tricky but otherwise works well.

TB
AvatarImg

Ted B.

Design, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Powerful and easy to use

Reviewed 2 years ago
Pros

I just switched over to Hemlane from AppFolio and what a difference. Even though AppFolio is the bigger company, it’s buggy, and complicated to use. Hemlane is a breath of fresh air and the user experience is much better. I’ve had several great experiences with the customer service team and they were always available to answer question a. Highly recommend and only wish I switched earlier.

Cons

Small feature requests and need to be a bit more clear when selecting options in settings.

Vendor response

Thanks Ted for the kind review, and we can't wait to get all of those UI/UX changes in for you!

EC
AvatarImg

Eric C.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hemlane logo

Hemlane

Very Convinient

Reviewed 4 years ago

I am very happy with this product. Very easy to adopt and makes payments convenient and easy. Makes repairs and Maintenance easy too

Pros

Very user friendly, both to our tenants and for us as property managers

Cons

The robustness is not quite there for prospective tenants and financials

Vendor response

Thank you, Eric, for your review! We really look forward to improving both Financials and Prospective Tenants for you.

MT
AvatarImg

Mark T.

Real Estate, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Hemlane is Fantastic!

Reviewed 3 years ago

I have happily referred many of my investor clients to Hemlane. [SENSITIVE CONTENT HIDDEN] and her associates are there for you each step of the way to help set up your account and give you advise on the features that would be most beneficial to your property management needs and goals.

Pros

Hemlane's software is so easy and intuitive. It makes property management a breeze.

Cons

I have no concerns regarding this software.

Vendor response

Mark, Thank you for your review! We look forward to continuing to work with you. We're here to also help you build your real estate business with leasing opportunities as well! The Hemlane Team

AR
AvatarImg

Verified reviewer

Health, Wellness and Fitness, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Hemlane initial review 6-15-2021

Reviewed 2 years ago

One of the best purchases I've ever made as a landlord and I will continue to this application.

Pros

An absolute amazing self management property software that saves both time and money when trying to fill qualified tenants into your properties. This software makes handle a property so much easier especially for landlords start out.

Cons

A few of the tenant processing features could be cleaned up and simplified. They are actively taking feedback and providing updates.

AvatarImg
AvatarImg

Molly P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hemlane logo

Hemlane

You will never find a better value for property management software!

Reviewed 5 years ago
Pros

The direct deposit, marketing capabilities and tenant screening functions make property management a breeze.

Cons

The financial section could be a little more user friendly. I'd like to be able to hover over the money and be able to be more interactive with it.

LC
AvatarImg

Lucy C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hemlane logo

Hemlane

Excellent tool for property owners who want to be Landlord, at the same time Property manager.

Reviewed 5 years ago
Pros

Accessiblity of property management tools especially with service payments to vendors and rental payments from tenants.

Cons

It won't allow same day showing schedule. When a prospective would want an immediate preview, Im not able to update the dashboard.

MD
AvatarImg

Margaux D.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

So efficient!

Reviewed 2 years ago

Hemlane is a great tool to automate property management. Very user friendly and easy to learn!

Pros

Hemlane has helped me streamline renting, turnovers and rent collection. My tenants love the simplicity and ability to automate rent payments.

Cons

Would love a mobile app! Still able to use Hemlane through mobile browser but an app would be great!

Vendor response

Thanks, Margaux, for the review! And yes, we have a plan to build an app to make it an even better mobile experience. Look forward to continuing to help you with your management!

LM
AvatarImg

Lev M.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

I love Hemlane

Reviewed 2 years ago
Pros

I like how I can handle every aspect of my property management business within Hemlane. From marketing and showing my listings, to applications, to collecting deposits and rent, to handling maintenance requests, Hemlane seamlessly manages all of these tasks and more.

Cons

No cons that I can think of. I wish I knew about Hemlane when I first got started in property management.

Gs
AvatarImg

Gouri s.

Information Technology and Services, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hemlane logo

Hemlane

Hemlane Review

Reviewed a year ago

Overall Experience using Hemlane is very good and I am able to manage the online property easily.

Pros

What I liked most about Hemlane is it's customer support and well documentation. And it is very easy to manage property online and reports on top of that.

Cons

What I disliked about Hemlane is, I face much issues in navigating to one tab to other tab. Other than all good using Hemlane.

BL
AvatarImg

Brian L.

Real Estate, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Excellent product with varying levels of use, depending on what you need

Reviewed 3 years ago

Excellent. Top notch all around.

Pros

1. How easy it is to set up a new property or tenant 2. The automated payments and how quickly they transfer to our account 3. The customer support, responses have always been very fast

Cons

There is no app, that is my only complaint. We operate our real estate investment/property management business primarily by phone.

Vendor response

Thanks Brian for your kind words! While we are mobile friendly, we know an app would be very helpful to you and other customers. Look forward to seeing how we can make that happen on the future roadmap.

AvatarImg
AvatarImg

Emmanuel A.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hemlane logo

Hemlane

One stop shop for landlords to list and manage properties and tenants

Reviewed 5 years ago

-Saves time -Makes it easy to manage your property/tenants for first time landlords -The price point is excellent

Pros

The Dashboard is user friendly, and provides a great overview of all the things I need in order to manage my property.

Cons

Managing my prospective tenants can be a bit tricky. it would be nice to be able to control what information is displayed when viewing the list of prospective tenants. Also sorting and filtering beyond the "All/Applicant" option would be great.

TP
AvatarImg

Toby P.

Real Estate, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Great long-term PM softwware

Reviewed 6 months ago

It makes back office tasks simple and straight forward.

Pros

The software provides a one stop solution for property management while not adding too many other features that detract from it's effectivness

Cons

There was no one that walked me through the setup. Although it was easy, it would have been nice to be able to get a person to provide a bit of assistance to maximize the efficiencies. For example, setting up a multi-unit property into units instead of individual properties.

DG
AvatarImg

Danny G.

Real Estate, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hemlane logo

Hemlane

Great product for partial self-management on remote properties.

Reviewed 4 years ago

I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if Hemlane had a larger footprint in Florida. I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service. It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed.

Pros

- Allows me to cut property management costs significantly while still having 3rd party property management tools at my disposal. - Allows me the flexibility to choose how involved I want to be in the management process. - Provides excellent financial tools and workflows to collect rent, handle late fees and pay team professionals online. All of which is automated. - Fully handles maintenance...

Cons

- Some tenants had issues setting up automatic payments early on. - Doesn't have a way to group properties.

Vendor response

Thank you, Danny, for your review! We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you.