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AppFolio Property Manager vs Jobber Comparison

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Overview

Category Leaders

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a seamless...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,169

346

87

29

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

391

138

18

8

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I have really appreciated the great support that I have received from AppFolio. They will call, e-mail, or set up an appointment to contact you to resolve the issue.
It allows me to assemble data into reports effortlessly and quickly and allows me to find info quickly. It is the most important and successful business decisions I have ever made.
Overall AppFolio is a great software system that is fairly easy to use. The customer help is great and I have not had anyone that hasn’t been prompt to respond, courteous and helpful.

Pros

It is very very nice to feel like I have a team (Jobber's support) to help us if we have any issues. It's like a free insurance policy.
Amazing, easy to use, friendly support team & great features which are improving all the time.
Awesome awesome customer service I highly recommended this software for service-based business.

Cons

We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
The charges appear on the tenant account but you can not print out a bill which is required in my state. A have spoken to them 3-4 times about this and even wasted an hour in a conference call.

Cons

Somehow their least cost as advertised came up to $100/month. When after trying the service and being disappointed they said, "Too bad.
The techs in the field have some problems navigating through the software. Putting a message in the client notes can be a pain.
This is when a last minute job or emergency call comes in after the days schedule has been made. If the team member does not look at calendar they will miss the added job.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features123
  • ACH Payment Processing
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Add & Edit Photos
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Background Screening
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Cash Flow Management
  • Change Order Management
  • Check Printing
  • Chemical Management
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Collections Management
  • Comment Library
  • Commercial
  • Commercial Inspections
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Commercial/Industrial
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Migration
  • Data Synchronization
  • Deadline Management
  • Deal Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Duplicate Detection
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Estimating
  • Event Logs
  • Expense Tracking
  • Facility Scheduling
  • Feedback Management
  • File Management
  • File Storage
  • Financial Management
  • Fleet Management
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Investors & Traders
  • For Janitorial Services
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • General Ledger
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Income & Balance Sheet
  • Individual Development Plans
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Labor Rates
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Owner Portal
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Photos / Images
  • Policy Management
  • Portfolio Management
  • Preventive Maintenance
  • Pricing Management
  • Product Configurator