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AppFolio Property Manager vs Mallcomm Comparison

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Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Mallcomm is a cloud-based software that helps businesses in the real estate industry engage and communicate with clients,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,127

337

87

29

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features86
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advertising Management
  • Analytics
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Chat
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Discount Management
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • Feedback Collection
  • File Management
  • Fixed Asset Management
  • General Ledger
  • Individual Development Plans
  • Inspection Management
  • Knowledge Base Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Newsletter Management
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Question Library
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Integration
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Space Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Work Order Management
  • Total features34
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advertising Management
  • Analytics
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Chat
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Discount Management
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Notifications
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • Feedback Collection
  • File Management
  • Fixed Asset Management
  • General Ledger
  • Individual Development Plans
  • Inspection Management
  • Knowledge Base Management
  • Lead Management
  • Loyalty Program
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Location
  • Newsletter Management
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Question Library
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Integration
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Space Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Visitor Management
  • Visitor Tracking
  • Website Integration
  • Work Order Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrationsN/A
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFolio Property Manager vs. Mallcomm

See how AppFolio Property Manager and Mallcomm stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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