AppFolio Property Manager vs MemberMax Comparison

Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

MemberMax is a cloud-based solution, which assists trade and professional associations with membership and conference management....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,115

331

86

29

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.1

(10)

5

4

3

2

1

4

3

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

We love the integration to our website and the experience for members to make dues renewal and event registration easier.
There customer services is the best. I can't say enough about them.
We have been using MemberMax for over 10 years and it has been very useful to us.

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

In some places, I have to enter the slash marks myself while in other places, the slash marks are automatically entered.
The internal nomenclature and terminology can sometimes be a bit confusing.
There are a ton of ways to pull the same type of information which can get confusing.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features86
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Scanning
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Repository
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Document Generation
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Notifications
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • File Management
  • Financial Management
  • General Ledger
  • Individual Development Plans
  • Inspection Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Management
  • Mailing List Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Role Management
  • SMS Integration
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Subscription Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Visitor Registration
  • Voting
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features33
  • ACH Payment Processing
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Scanning
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Repository
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Document Generation
  • Document Storage
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Notifications
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Event Management
  • Expense Tracking
  • File Management
  • Financial Management
  • General Ledger
  • Individual Development Plans
  • Inspection Management
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Management
  • Mailing List Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Role Management
  • SMS Integration
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Subscription Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vendor Management
  • Video Support
  • Visitor Registration
  • Voting
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations2
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFolio Property Manager vs. MemberMax

See how AppFolio Property Manager and MemberMax stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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