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AppFolio Property Manager vs Plaid Comparison

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Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Plaid is a technology platform which allows users to create connections between applications and bank accounts to authenticate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

280

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,195

365

86

30

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

5

4

3

2

1

12

2

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.

ML

Michael L.

Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.

Patrick B.

This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

KH

Kelly H.

Pros

I love how robust their integrations are across many different payment/banking platforms.

AR

Anonymous Reviewer

More recently I had a chance to integrate a large-scale software with Plaid for fraud detection and onboarding, and it was a very pleasant experience, with modern APIs and good support.

AR

Anonymous Reviewer

I so love the Plaid software it makes it so easy to login directly to your online banking account.

EC

Erin C.

Cons

In short, it is making me look bad before my clients because I'm unable to perform tasks because Appfolio support team is deficient and don't even know how to assist the clients.

PB

Paola B.

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.

cc

claudia c.

The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.

SM

Shelley M.

Cons

WaveApps.com reliance on Plaid a horrible decision.

DR

DJ R.

It can have some issues authenticating banks with two-factor authentication enabled. Canadian integration is lagging behind the American one.

AR

Anonymous Reviewer

No app for the software there’s also no way to remember or connect accounts to a profile.

DB

Dakari B.

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features105
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Auto Loans
  • Automated Decisioning/Underwriting
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Bonds / Stocks
  • Borrower Management
  • Brokerage Management
  • Budgeting/Forecasting
  • Business Loans
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Core Banking
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Credit Union
  • Currency Management
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • Forms Management
  • Fraud Detection
  • General Ledger
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Integrated Vendor Services
  • Investment Banking
  • Investments Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Lending Management
  • Loan Management
  • Loan Origination
  • Loan Portfolio Management
  • Loan Processing
  • Loan Servicing
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Branch
  • Online Banking
  • Online Payments
  • Outsource Processing
  • Owner Portal
  • Payment Processing
  • Performance Management
  • Portfolio Management
  • Pre-Qualification
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Banking
  • Retail Leases
  • Risk Management
  • Rules-Based Workflow
  • SMS Messaging
  • Self Service Portal
  • Source Control
  • Student Loans
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features47
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Auto Loans
  • Automated Decisioning/Underwriting
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Bonds / Stocks
  • Borrower Management
  • Brokerage Management
  • Budgeting/Forecasting
  • Business Loans
  • CRM
  • Calendar Management
  • Cash Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Core Banking
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Credit Union
  • Currency Management
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • Forms Management
  • Fraud Detection
  • General Ledger
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Integrated Vendor Services
  • Investment Banking
  • Investments Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Lending Management
  • Loan Management
  • Loan Origination
  • Loan Portfolio Management
  • Loan Processing
  • Loan Servicing
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Branch
  • Online Banking
  • Online Payments
  • Outsource Processing
  • Owner Portal
  • Payment Processing
  • Performance Management
  • Portfolio Management
  • Pre-Qualification
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Banking
  • Retail Leases
  • Risk Management
  • Rules-Based Workflow
  • SMS Messaging
  • Self Service Portal
  • Source Control
  • Student Loans
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations6
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop
  • Total integrations39
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop