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AppFolio Property Manager vs Rent Manager Comparison

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Overview

Category Leaders

AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

280

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

1.7K

5

4

3

2

1

1,222

378

90

33

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

210

5

4

3

2

1

131

53

16

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.

ML

Michael L.

Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
AvatarImg

Patrick B.

This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

KH

Kelly H.

Pros

This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.

PH

Patti H.

The customer/technical support is outstanding. I really cannot say enough good things about the support department.
AvatarImg

Kristen C.

Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.

DH

Danny H.

Cons

With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.

cc

claudia c.

The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.

SM

Shelley M.

Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

FS

Frank S.

Cons

It crashes and customer service is terrible. There is no way to correct accounting mistakes.

SP

Stacey P.

There's no section that says "Late Charges" and what they are for.

SA

Shellie A.

There are so many variables in Property Management and they are too cut and dry.

DB

Darla B.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features105
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Availability Management
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Payment Processing
  • Portfolio Management
  • Price / Margin Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management
  • Total features102
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Availability Management
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM
  • Calendar Management
  • Channel Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Deal Management
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Payment Processing
  • Portfolio Management
  • Price / Margin Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations8
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop
  • Total integrations22
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

AppFolio helps us succeed

Reviewed 4 years ago

Went from Rent Manager to AppFolio and all my prayers were answered!

Pros

User friendly, anticipates issues and addresses them, good looking

Cons

The time it takes portal deposits to hit our account

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Decent software

Reviewed 3 years ago
Pros

Appfolio is very easy to navigate and keep track of all tenants.

Cons

The accounting software on appfolio is severely lacking compared to other products such as rent manager.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

I Love Appfolio

Reviewed 3 years ago

Love it, my clients of 10 years plus also love it!!!

Pros

It makes my job much more efficient! Recently switched from rent Manager, Appfolio is so much more efficient. I would not hesitate to recommend this software!

Cons

Take a little bit of getting use to. Also price is a little high!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

AppFolio during Covid

Reviewed a year ago

AppFolio has been a great transition for our office and has been great to have during these times. Working from home has been easier to handle thanks to being able to access the software from anywhere.

Pros

Being able to send rent increases and Lease renewals all from the software is a great timesaver and it decreases the chances of making human errors.

Cons

Rent increases cannot be prepared according to its corresponding local rent control ordinance. Or per regions with Rent Control and properties with no Rent Control.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

AppFolio

Reviewed 2 years ago

I use AppFolio to pay the rent for my office but also to request maintenance for my office.

Pros

I like how easy it makes it for me to manage my lease for my office. I can log in and request maintenance, pay my rent, or contact my property manager.

Cons

I am usually able to come up with some cons but honestly so far I haven’t had any negative experiences with this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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AppFolio Property Manager logo

AppFolio Property Manager

The overall software of Appfolio

Reviewed 6 years ago
Pros

Tenant Portal accessibility - on line application,

Cons

No signature place for inspections. And tenant statement including next month's rent as current rent due and Current's month rent past due.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Makes Life Easier!

Reviewed 9 months ago

Overall, it’s makes things so much easier.

Pros

The main feature, for me as a resident manager, is being able to communicate quickly and easily with my tenants with a group email or text. Also, this building has been a paper check for rent building forever, but my tenants are loving being able to pay rent on line, see their balance, etc.

Cons

There’s really nothing difficult. Very user friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AppFolio Property Manager logo

AppFolio Property Manager

A. Lyons

Reviewed 4 years ago
Pros

Accounting and prospect management made simple.

Cons

You cant transfer someone to another unit in another property. Rent roll should also show actual rent collected from each tenant. Calendar still needs work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Appfolio Makes My Job Easier!!!

Reviewed 5 years ago

I am so glad we took the plunge and switched to Appfolio!! There experience has been amazing and since the change we have never looked back! We now have the advanced technology that makes our jobs so much easier! LOVE IT!!

Pros

I like all of it....plus Appfolio keeps changing things up to keep up with the times

Cons

not much, maybe a better tracking of rent increases

Vendor response

Dear Lori, thank you for the review! We are so happy that AppFolio Property Manager has made your job easier! We look forward to continually improving the product to keep you ahead of the competition.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Best program

Reviewed 3 years ago

Ease of collecting monthly rent payments

Pros

It's so easy to navigate around the program. Also it has so many features that we use.

Cons

I can't really think of anything that I don't like about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Appfolio is TERRIFIC

Reviewed 3 years ago

The best thing our company has done in 30 years ... started using Appfolio Property Manager almost 2 years ago. Set-up of the system, though time consuming, was rewarding because of the help Appfolio's team gave us. Customer service is excellent. They respond quickly to our needs and questions.

Pros

Tenant's ability to pay rent online Management's ability to communicate with tenants via text messaging Management's ability to provide Owners with Online Portal for property reports, etc. Management's ability to eCheck Owner's cash withdraws

Cons

Automatic charging of Late Rent Fee is a little frustrating

Vendor response

Thanks for taking the time to leave a review, Michael! We're glad you are streamlining tenant communications and payment. If you are having trouble with late fees, you can change the late fee setting on the tenant's page so it does not charge them unless you do this manually!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager logo

AppFolio Property Manager

Awesome software for tenants and property managers alike!

Reviewed 4 years ago

Super easy way to pay rent and submit and complete maintenance requests. Very convenient as well and takes alot of the guesswork out of paying rent and maintenance

Pros

-easy to use, clean interface -ability to pay rent and submit maintenance requests with ease

Cons

-No cons that I could think of at this time, this software is near perfect!

Vendor response

Thank you for taking the time to leave this great review, Mike!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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