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AppFolio Property Manager vs Rent Manager Comparison

Overview

Category Leaders

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

Rent Manager is an advanced property management solution designed to help businesses manage every facet of their operation...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,175

351

87

29

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

124

53

15

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

I have really appreciated the great support that I have received from AppFolio. They will call, e-mail, or set up an appointment to contact you to resolve the issue.
It allows me to assemble data into reports effortlessly and quickly and allows me to find info quickly. It is the most important and successful business decisions I have ever made.
Overall AppFolio is a great software system that is fairly easy to use. The customer help is great and I have not had anyone that hasn’t been prompt to respond, courteous and helpful.

Pros

The customer/technical support is outstanding. I really cannot say enough good things about the support department.
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
RMO Customer and Technical Service is the best I have ever experienced, personally and professionally. I am amazed that I have spoken to so many technical reps and they're all great.

Cons

We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
The charges appear on the tenant account but you can not print out a bill which is required in my state. A have spoken to them 3-4 times about this and even wasted an hour in a conference call.

Cons

I can't say that I have anything bad to say about this company. Any time we have a complaint or issue it is always addressed and they always follow up.
There are so many variables in Property Management and they are too cut and dry.
The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features123
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Bank Reconciliation
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Channel Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collections Management
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Custom Development
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Deal Management
  • Design Management
  • Document Generation
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Faculty/Staff Management
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • General Ledger
  • Income & Balance Sheet
  • Individual Development Plans
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Knowledge Base Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Policy Management
  • Portfolio Management
  • Profit/Loss Statement
  • Property Database
  • Property Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Sales Tax Management
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features86
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Administrative Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Bank Reconciliation
  • Batch Processing
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Call Center Management
  • Cash Flow Management
  • Channel Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collections Management
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Custom Development
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Deal Management
  • Design Management
  • Document Generation
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • Faculty/Staff Management
  • File Management
  • Financial Management
  • Financial Reporting
  • For Investors & Traders
  • General Ledger
  • Income & Balance Sheet
  • Individual Development Plans
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Knowledge Base Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Policy Management
  • Portfolio Management
  • Profit/Loss Statement
  • Property Database
  • Property Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Sales Tax Management
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations11
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager

AppFolio helps us succeed

Reviewed 3 years ago

Went from Rent Manager to AppFolio and all my prayers were answered!

Pros

User friendly, anticipates issues and addresses them, good looking

Cons

The time it takes portal deposits to hit our account

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend6/10

Share this review:

AppFolio Property Manager

Decent software

Reviewed a year ago
Pros

Appfolio is very easy to navigate and keep track of all tenants.

Cons

The accounting software on appfolio is severely lacking compared to other products such as rent manager.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AppFolio Property Manager

I Love Appfolio

Reviewed 2 years ago

Love it, my clients of 10 years plus also love it!!!

Pros

It makes my job much more efficient! Recently switched from rent Manager, Appfolio is so much more efficient. I would not hesitate to recommend this software!

Cons

Take a little bit of getting use to. Also price is a little high!

AppFolio Property Manager vs. Rent Manager

See how AppFolio Property Manager and Rent Manager stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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