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AppFolio Property Manager vs Rent Manager Comparison
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Overview
AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...
Rent Manager is an advanced property management solution designed to help businesses manage every facet of their operation...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$250/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.6
5
4
3
2
1
1,175
351
87
29
19
- Value for money
- Ease of use
- Features
- Customer support
95%
would recommend this appPros
I have really appreciated the great support that I have received from AppFolio. They will call, e-mail, or set up an appointment to contact you to resolve the issue.
It allows me to assemble data into reports effortlessly and quickly and allows me to find info quickly. It is the most important and successful business decisions I have ever made.
Overall AppFolio is a great software system that is fairly easy to use. The customer help is great and I have not had anyone that hasn’t been prompt to respond, courteous and helpful.
Pros
The customer/technical support is outstanding. I really cannot say enough good things about the support department.
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
RMO Customer and Technical Service is the best I have ever experienced, personally and professionally. I am amazed that I have spoken to so many technical reps and they're all great.
Cons
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
The charges appear on the tenant account but you can not print out a bill which is required in my state. A have spoken to them 3-4 times about this and even wasted an hour in a conference call.
Cons
I can't say that I have anything bad to say about this company. Any time we have a complaint or issue it is always addressed and they always follow up.
There are so many variables in Property Management and they are too cut and dry.
The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.
Key features
- Total features123
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Reconciliation
- Accounting
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Add & Edit Photos
- Administrative Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Applicant Tracking
- Applications Management
- Appointment Management
- Asset Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Background Screening
- Bank Reconciliation
- Batch Processing
- Billing & Invoicing
- Billing Rate Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Cash Flow Management
- Channel Management
- Check Printing
- Check Processing
- Client Management
- Client Portal
- Collections Management
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Contact Database
- Contact Management
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Credit Check
- Custom Development
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Deadline Management
- Deal Management
- Design Management
- Document Generation
- Document Management
- Document Storage
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Equipment Tracking
- Event Logs
- Expense Tracking
- Faculty/Staff Management
- File Management
- Financial Management
- Financial Reporting
- For Investors & Traders
- General Ledger
- Income & Balance Sheet
- Individual Development Plans
- Inspection Management
- Insurance Management
- Inventory Management
- Invoice Management
- Issue Management
- Issue Tracking
- Job Costing
- Knowledge Base Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Marketing
- Online Payments
- Owner Portal
- Partial Payments
- Payment Processing
- Policy Management
- Portfolio Management
- Profit/Loss Statement
- Property Database
- Property Management
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Role-Based Permissions
- SMS Messaging
- Sales Tax Management
- Search/Filter
- Secure Login
- Self Service Portal
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vendor Management
- Video Support
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features86
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Reconciliation
- Accounting
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Add & Edit Photos
- Administrative Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Applicant Tracking
- Applications Management
- Appointment Management
- Asset Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Background Screening
- Bank Reconciliation
- Batch Processing
- Billing & Invoicing
- Billing Rate Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Cash Flow Management
- Channel Management
- Check Printing
- Check Processing
- Client Management
- Client Portal
- Collections Management
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Contact Database
- Contact Management
- Contract/License Management
- Credit Card Management
- Credit Card Processing
- Credit Check
- Custom Development
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Deadline Management
- Deal Management
- Design Management
- Document Generation
- Document Management
- Document Storage
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Equipment Tracking
- Event Logs
- Expense Tracking
- Faculty/Staff Management
- File Management
- Financial Management
- Financial Reporting
- For Investors & Traders
- General Ledger
- Income & Balance Sheet
- Individual Development Plans
- Inspection Management
- Insurance Management
- Inventory Management
- Invoice Management
- Issue Management
- Issue Tracking
- Job Costing
- Knowledge Base Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Marketing
- Online Payments
- Owner Portal
- Partial Payments
- Payment Processing
- Policy Management
- Portfolio Management
- Profit/Loss Statement
- Property Database
- Property Management
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Role-Based Permissions
- SMS Messaging
- Sales Tax Management
- Search/Filter
- Secure Login
- Self Service Portal
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vendor Management
- Video Support
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations3
- BombBomb
- BoomTown
- Brokermint
- Contactually
- DocuSign
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- LionDesk
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- Xero
- Zapier
- dotloop
- Total integrations11
- BombBomb
- BoomTown
- Brokermint
- Contactually
- DocuSign
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- LionDesk
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- Xero
- Zapier
- dotloop
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
User reviews that mention these apps
Lisa O.
Real Estate, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Went from Rent Manager to AppFolio and all my prayers were answered!
Pros
User friendly, anticipates issues and addresses them, good looking
Cons
The time it takes portal deposits to hit our account
SS
Shelby S.
Real Estate, 1-10 employees
Used other for 2+ years
Review source
Share this review:
Pros
Appfolio is very easy to navigate and keep track of all tenants.
Cons
The accounting software on appfolio is severely lacking compared to other products such as rent manager.
GH
Georganne H.
Accounting, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Love it, my clients of 10 years plus also love it!!!
Pros
It makes my job much more efficient! Recently switched from rent Manager, Appfolio is so much more efficient. I would not hesitate to recommend this software!
Cons
Take a little bit of getting use to. Also price is a little high!
AppFolio Property Manager vs. Rent Manager
See how AppFolio Property Manager and Rent Manager stack up against each other by comparing features, pricing, ratings, integrations, security & more.
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