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AppFolio Property Manager vs ResMan Comparison
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Overview
AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...
If you own, operate or invest in multifamily apartments with more than 100 units then it’s time to discover ResMan. Our property...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$
280
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
No info
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.6
5
4
3
2
1
1,192
360
86
30
19
- Value for money
- Ease of use
- Features
- Customer support
95%
would recommend this app4.5
5
4
3
2
1
213
114
29
2
0
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.
Pros
I love how user friendly the software is. I also love how you can get support so quickly when needed.
We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.
The best thing i like about Resman is the help button. If you need assistance there is someone always available to help you.
Cons
In short, it is making me look bad before my clients because I'm unable to perform tasks because Appfolio support team is deficient and don't even know how to assist the clients.
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Cons
Absolutely AWFUL on-boarding process I have ever experienced.
The ledger is sometimes confusing for our residents.
Integration with other programs gives trouble sometimes.
Key features
- Total features135
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Reconciliation
- Accounting
- Activity Dashboard
- Activity Management
- Activity Tracking
- Add & Edit Photos
- Administrative Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Background Screening
- Bank Reconciliation
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Cash Flow Management
- Channel Management
- Check Printing
- Client Management
- Client Portal
- Collections Management
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Committee Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Credit Card Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Data Verification
- Deadline Management
- Deal Management
- Digital Signature
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Equipment Tracking
- Event Calendar
- Event Logs
- Event Management
- Event Scheduling
- Expense Tracking
- Faculty/Staff Management
- Fee Collection
- File Management
- Financial Analysis
- Financial Management
- Financial Reporting
- For Investors & Traders
- General Ledger
- HOA Violation Enforcement
- Income & Balance Sheet
- Individual Development Plans
- Inspection Management
- Insurance Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Knowledge Base Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile Signature Capture
- Monitoring
- Multi-Channel Marketing
- Online Payments
- Owner Portal
- Partial Payments
- Payment Processing
- Performance Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Property Database
- Property Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing Managment
- SMS Messaging
- Sales Tax Management
- Search/Filter
- Secure Login
- Self Service Portal
- Single Sign On
- Strategic Planning
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vendor Management
- Video Support
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features86
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Reconciliation
- Accounting
- Activity Dashboard
- Activity Management
- Activity Tracking
- Add & Edit Photos
- Administrative Reporting
- Advertising Management
- Alerts / Escalation
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Audit Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Background Screening
- Bank Reconciliation
- Billing & Invoicing
- Budget Control
- Budgeting/Forecasting
- CRM
- Calendar Management
- Call Center Management
- Cash Flow Management
- Channel Management
- Check Printing
- Client Management
- Client Portal
- Collections Management
- Comment Library
- Commercial Inspections
- Commercial Leases
- Commercial Property Management
- Committee Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Credit Card Management
- Credit Card Processing
- Credit Check
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Migration
- Data Verification
- Deadline Management
- Deal Management
- Digital Signature
- Document Generation
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dues Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Email Templates
- Equipment Tracking
- Event Calendar
- Event Logs
- Event Management
- Event Scheduling
- Expense Tracking
- Faculty/Staff Management
- Fee Collection
- File Management
- Financial Analysis
- Financial Management
- Financial Reporting
- For Investors & Traders
- General Ledger
- HOA Violation Enforcement
- Income & Balance Sheet
- Individual Development Plans
- Inspection Management
- Insurance Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Knowledge Base Management
- Late Fee Calculation
- Lead Management
- Lease Management
- Lease Origination
- Lease Tracking
- Maintenance Management
- Maintenance Scheduling
- Member Database
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Alerts
- Mobile Signature Capture
- Monitoring
- Multi-Channel Marketing
- Online Payments
- Owner Portal
- Partial Payments
- Payment Processing
- Performance Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Property Database
- Property Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Rent Tracking
- Repair Estimates
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Leases
- Residential Properties
- Retail Leases
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing Managment
- SMS Messaging
- Sales Tax Management
- Search/Filter
- Secure Login
- Self Service Portal
- Single Sign On
- Strategic Planning
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Template Management
- Templates
- Tenant Portal
- Tenant Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- User Management
- Vacancy Management
- Vendor Management
- Video Support
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations3
- BombBomb
- BoomTown
- Brokermint
- Contactually
- DocuSign
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- LionDesk
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- Xero
- Zapier
- dotloop
- Total integrations12
- BombBomb
- BoomTown
- Brokermint
- Contactually
- DocuSign
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- LionDesk
- Mailchimp
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe
- Xero
- Zapier
- dotloop
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