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AppFolio Property Manager vs TenantCloud Comparison

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Overview

Category Leaders

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

Category Leaders

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

280

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,181

352

87

29

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

72

41

13

6

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Love that entries are time, date and user stamped. The texting function is extremely helpful and e-mailing within AppFolio for a record is awesome.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.

Pros

This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Cons

In short, it is making me look bad before my clients because I'm unable to perform tasks because Appfolio support team is deficient and don't even know how to assist the clients.
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.

Cons

TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features123
  • ACH Payment Processing
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Administrative Reporting
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Cash Flow Management
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • File Management
  • Financial Management
  • For Investors & Traders
  • General Ledger
  • Income & Balance Sheet
  • Individual Development Plans
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Knowledge Base Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Policy Management
  • Portfolio Management
  • Progress Tracking
  • Property Database
  • Property Management
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Total features70
  • ACH Payment Processing
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Add & Edit Photos
  • Administrative Reporting
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Cash Flow Management
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Migration
  • Deadline Management
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • File Management
  • Financial Management
  • For Investors & Traders
  • General Ledger
  • Income & Balance Sheet
  • Individual Development Plans
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Knowledge Base Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Policy Management
  • Portfolio Management
  • Progress Tracking
  • Property Database
  • Property Management
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations2
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AppFolio Property Manager vs. TenantCloud

See how AppFolio Property Manager and TenantCloud stack up against each other by comparing features, pricing, ratings, integrations, security & more.