Azibo Reviews - Pros & Cons, Ratings & more

Yardi Breeze

Rent Manager

Entrata

Zillow Rental Manager

TenantCloud

QuickBooks Online

Venmo

Azibo is a free landlord management platform for rental property owners to save time, stay organized, and achieve passive income. Azibo's landlord management platform consists of rent collection, banking, cash flow reporting, Schedule E tax reporting and access to insurance and loans products.

Azibo

Linux

Web-based

Windows

Sr.Staff

I am very pleased with the ease of use and the overall quality of the support provided by Aziibo team.

Owner

It is a pain to navigate. There are several paths that are hard to back out of if I have chosen poorly.

Real Estate Investor 

I was really glad to have an option to go to once Cozy switched to apartments.com and would not accept commercial rentals any longer. I was surprised that it was better and easier to work with.

Great customer service and assistance if you need it. Ability to make adjustments to tenants rent payments (like if a tenant makes partial payments monthly rather than one sum payment).

Landlord

They aggregate all transactions from outside bank and show them to me combined with my Azibo transactions. This is confusing and unnecessary, leave my outside accounts out of the picture.

It's great to go to one place and handle all of your properties rents and expenses. Customer service is great, they always respond in a timely manner.

owner

They're very easy to deal with and helpful. They are improving product.

 Property Manager

It was easy to set up and the tenants are all using it. I like that it is free to use the  most.

Manager

I like how it is free for the landlord. I also like how you can look at all your units on one page.

It eliminates payments getting lost in the mail and me having to pick up payments in person.

Attorney

The inability to track who has paid from when it is transferred to the bank. When the money is deposited to my account the title of that is nonsensical words.

property mangaer / landlord 

I like how user friendly it is to setup and collect rent.

The product is very easy to setup and use. The most important feature is how quickly rent money is actually received and transferred.

Recommended this product to several of our other investor friends.

The interface is easy to understand and navigate. It does exactly what it is advertised to do.

I find it clunky to use but it has been providing the function that my business needs. It would be nice if there was a way to integrate payments into my QuickBooks.

Very easy platform to navigate and understand.  Haven't had to reach out to their customer service or tech support for anything.

Easy to understand & Contains Easy Customizable Options

Never had to contact support but never had an issue with using their rental collection for tenants. 

Rental Property Management

Thanks very much for your feedback! We're happy to see that the ease and usability of the software has been a positive experience for you.

We're working on a number of new features including the ability to set annual rent increases. Stay tuned for more information on feature enhancements in the coming months.

Great For Receiving Rent Payments

Thanks for your feedback, Erica!

We've taken your suggestions to the product team and will prioritize some of these feature enhancements to make the platform even greater for our customers.

Payments collection is a breeze and I'm able to tell my tenants when they claim they can't pay rent to pay with CC.

Great starting point for setting up your rental payments system. 

Thanks Chris for your feedback.  We're glad you're leveraging a lot of the new features we've recently introduced.

We also recently introduced a new payment reconciliation report that will help you track who's paid and when they've paid. Hopefully this will address some of the challenges you've faced in the past reconciling payments. Please do not hesitate and reach out if you have any questions.

Azibo has provided a convenient way for tenants to pay rent. It eliminates payments getting lost in the mail and me having to pick up payments in person. 

Good rent collection app

Thanks for your feedback, Linda.  We will pass along the bimonthly payment feature to our product team and work towards releasing more helpful features and functionality.

Overall great! They are responsive and take care of items in a timely fashion.

Easy to Use  Online Banking

Hi John - thanks for your review! We're glad to have worked with you on transaction limits and we aim to always provide great customer service!

The Scherline Group Review

Update 10/4/2023:
We've upgraded our payment systems so that each rent payout is it's own individual transaction to your bank statement, so reconciling is much easier now. We also set the statement description as AZB* TenantFirstInitial LastName Rent, so if your bank processes that properly, it will be really easy to see which transaction is associated with which rent payment.


5/10/2022
Thanks for your review Lyell.

We recently rolled out a payment reconciliation report that will address your pain point of lumped transactions. Feel free to reach out to us with any questions.



Great software! 

Thanks for your review Tran!  Good to hear how easy it is for you to use our platform!

We recently introduced partial rent payments so you now have the ability to offer your tenants the option to do so.

Great for Finance, Bad for Property Management

Hi Angel - thanks for your feedback!  Happy to hear you're getting the most of our financial management tools.

We've taken your feedback on the tenant management back to our product team and will work to create an improved experience here.  Stay tuned for updates shortly!

Overall, it has been good.  Some functions like weekly, bi-weekly payment options would be beneficial as well as a way to put in more than one person per unit without creating a separate unit when roommates share bills would be wonderful.  

Good Product for Rental Management

Thanks for your review, Kesha! As you mentioned, we are working to improve the product and the feature requests have been shared with our product team.  We look forward to creating an even better product for our customers!

Rental Collection

Thanks for your review Alineh! 

We will provide your feedback to the product team look forward to enhancing the payment reminder feature to cover one time invoices.

It lets me do what I need, which is fast, free rent collection and I can use the account as a bank account where I can send outgoing bill payments to the HOA. Customer service is good. But the features need improvement and refinement.

Usable product, free, has flaws

Thanks for your feedback, Chintan!

We're constantly working to make our platform great for our customers and ease of use is one of our top priorities. 

Separately, we're working on enhancements to bank account transaction tagging which will address your feedback regarding personal vs. Azibo transactions.  You are always able to tag income and expenses by property manually today as well.

We take great pride in our customer service and are glad to hear you've had a positive experience so far!

They're very easy to deal with and helpful. They are improving product. It is good and seems to be getting better. 

Helps a lot to keep track of rents and make it easier for tenants to pay

Thanks for your feedback Jean!  We're glad you're getting up to speed with the Azibo platform and we look forward to introducing many more new features soon!

Azibo has streamlined managing my rental units and has almost everything in one place.

Happily Managing Properties and Financials - All in ONE PLACE!!

Thanks for your review, Amber! Thanks for being a valued customer and working with us as we improved the platform.

One-time invoices and payment tracking are a couple enhancements we've deployed and continue to work on improving. Please continue to provide feedback as we work to make Azibo even better!



Azibo Rent Review 

Hi Sarah - thanks so much for your review.  Glad to hear how user friendly it was to get set up and start collecting rent.

We've also recently introduced a payment reconciliation report to help with rent payment tracking. We've received a bunch of positive feedback so far and hope you're finding the report helpful as well!

I can retrieve information in an organized fashion. It's easy to collect rents from those who can sign up using Azibo.  Overall I like the software.

Azibo Review

Thanks for the review!  We've recently introduced partial payments and payment reconciliation reports onto the platform. We're always striving to make the platform great for landlords and we will continue to roll out new features that align with customer feedback. 

I think Azibo has a clean design but there still needs to be better accounting. One issue I highlighted is that there needs to be the ability to have a ytd payment history for individual tenants. That is imperative when taking a tenant to court based on non-payment. I do also feel that there are some ease of use issues with the program but the priority is fixing the accounting of it. I also which there was a way prospective tenants could apply through Azibo or at least partner with a different website that does such things. 

Great start but needs improvement

Thanks Hammad for your detailed feedback - we very much appreciate it and will work towards enhancing the platform even more.

We have introduced a payment reconciliation report (in the reports tab) which can now help you reconcile payments much easier. You will now be able to better understand who's paid when and have payments tie to transactions in your bank account. 

Please do not hesitate to reach out with any other questions or concerns.

Solid Replacement for Cozy

Thanks for your feedback Jamin!  

We've taken your feedback on late payments and released an update which enables landlords to determine late fees based on either the "sent by" or "arrive by" date.  Please reach out to us if you have any questions.

Great value

Hi Jeremy, thanks very much for your feedback. 

We've taken your feedback and introduced  the ability for tenants to make partial payments earlier this month. Please reach out if you have any questions!

You can't argue the with the price

Thanks for your feedback, Ariel!  

Wanted to follow-up here and let you know that we've introduced a new payment reconciliation report that addresses your feedback. Make sure to check out the reports tab where you can find this report. If you have any other questions, please reach out to us at support@azibo.com.

Super good experience so far, the customer service is fantastic. Any minor issues I've had have been handled quickly and effectively. 

Good Value for the Money

Thank you for your feedback, Brandon.  

We will pass along the feedback to our product team and work towards making Azibo even better for landlords.

Safe and Secure way to get Rent

Thanks for your review, Kerry.  We're glad that you've had an overall positive experience with us!

Extremely satisfied and wish all our renters would accept the invitation to participate.

Excellent Customer Service

Thanks for your feedback, Karen!

We're pleased that you're making the most of our platform and have had a positive experience.  We pride ourselves in providing great customer service and we're happy to help in any way we can.

I find it clunky to use but it has been providing the function that my business needs. It would be nice if there was a way to integrate payments into my QuickBooks. Right now I am printing out a list from the web site or printing individual payment notifications and manually entering the data into QB. This can introduce errors.

Improve your work flow and list filters

Thanks for your review!

We really appreciate your feedback and always strive to make our platform great for landlords. We've passed this feedback to our product team and will continue to make the platform as user friendly as possible.

If you have any other questions or feedback, please reach out to us at support@azibo.com.

As my tenants renew I'm getting them on the portal.  I can track their payments remotely and I also like a record of their payment dates.  Overall I have had a good expereince with Azibo.  The name-Azbio- is kind of funky.  I'm glad it ends with .com.

Tenant Rental Payment Portal

Hi David, many thanks for your feedback!

We've introduced a number of new features recently including the ability for your tenants to send you partial payments. 

Separately, we've provided the other feature requests to the product team and look forward to improving the platform even more.

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