Lone Wolf Back Office Pricing, Features, Reviews and Alternatives

I like the Integration the LoneWolf software allows with other systems and the subsequent time savings it allows for our staff. This, of course, results in a cost savings. Additionally, I like that this system allows us to assign access to different users according to what their role is within the company and what they are responsible for managing. This system is one of the few that allows for multiple office management. In the event that there are issues in the data, I like that Lone Wolf staff works proactively with us to correct the issue and to locate the source of the issue.

Although the integration is better than other competing systems, it still is not as complete as I would like to see it. Additionally, I find it challenging to locate the reports that I want to run.

-That accounting is tied together with the deals making the financial side of things easier -Screens have same look and feel -Bank recs I like in this system -Reporting isn't bad but wish it was simpler to build what you need.

-It doesn't play well with other platforms such as Salesforce so we duplicate efforts -I don’t know why, but Lone Wolf which I will call LW going forward cannot calculate source deductions from benefits that we pay staff – RRSP’s and or health benefits, so this is something I have to manually calculate and manually fix for anyone receiving benefits (Staff only) – seems counter productive to having...

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It is simple to find information if you know what title you are looking for or have sample products. The commission feature is simple and the program is easy to use for the most part. Most of the accounting software is useful. I love the sample reports now that I have found them. The webinar I just attended was great and I took away some valuable information such as the Sample Reports for Canada.

I am not impressed with the support provided and the wait time to receive an actual response. By the time you receive a response you have forgotten what you needed and moved on. I do no like the Visa process at all. I also dislike that in order to find the cheques written from the general account you need to go the trial balance for that information. Most bookkeepers would not necessarily look there. The recordings sent after a training session are only good for however long then they disappear. I would rather have the contents sent via word document.

Hi Val! Thanks so much for sharing your feedback. It is so appreciated, and I'm really happy to hear you took away some valuable info from our recent webinar! Your feedback in regards to the Visa process caught my eye, so I've asked the support rep that was working with you to connect again with next steps. Cheers! - Rebecca

The software is easy to use and is structured quite well for our office use. We have a small office but quite active and setting up new Realtors or Listings or Sales information does not require a lot of effort. Once information is entered into the system, the number of statistical reports available on how the company is progressing throughout the year and comparisons to previous years is numerous....

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I do not like the fact that the "Help" menu to look up items does not work within the system. Also, I had requested a change to the main "Office" report which would show the e-mail addresses rather than the Fax number which is quite archaic now. I find that even though there are plenty of pre-set reports, to have a change made falls through the cracks.

It is fairly straight forward when it comes to managing your listings and sales transactions. Fairly easy as it is mostly data entry based, the program does all the calculating as long as your info has been entered correctly. Support has been really good, I prefer to call rather than email support, usually I need help right away because it is usually something I need to fix before carrying on.

There is a few things I find cumbersome, I find it hard to search and find specific things I am looking for, the top titles have to be clicked on to search for a specific thing and that method is very inefficient, it doesn't always work. In a sale the commission I choose does not stay, if I choose no commission plan to enter a flat fee it always reverts back to 7/3, constantly have to fix. Little...

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