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Buildium vs PayHOA Comparison

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Overview

Category Leaders

Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners associations.

The all-in-one software to manage your HOA 100% online

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

2K

5

4

3

2

1

1.3K

569

102

23

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

200

5

4

3

2

1

113

71

12

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Overall, this is an excellent product at a great value. Customer support is very responsive.

Pros

It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding.
I have experienced amazing customer that has never been matched and the website is easy to work with. I have seen the new website and it looks like it'll be more efficient and easy to use.
For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities.

Cons

I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.

Cons

Only con comes from some of the display for late fee, as it is sometimes confusing, and for the deadlines as people struggle to remember if the deadline is at midnight that day or 11:59 pm.
My biggest issue with the website is when I edit charges the system is hard to accurately change to the new total and it messes up that persons account.
Budget building and assigning charges to certain "buckets" is somewhat confusing.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features90
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parking Management
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features71
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parking Management
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Visitor Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations13
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations7
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop