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Buildium vs MRI Software Comparison

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Overview

Category Leaders

Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners associations.

Category Leaders

MRI Software offers real estate owners and companies, property investors and operators a flexible cloud-based platform that...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

52

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

1.9K

5

4

3

2

1

1.2K

554

95

24

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

75

5

4

3

2

1

34

33

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Overall, this is an excellent product at a great value. Customer support is very responsive.

Pros

I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.

Cons

I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.

Cons

I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features85
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Capitalization Reporting
  • Cash Flow Analysis
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Templates
  • Equipment Maintenance
  • Equipment Management
  • Event Management
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • Forecasting
  • Fund Management
  • General Ledger
  • HOA Violation Enforcement
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Estate Rental
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • SMS Messaging
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features105
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Capitalization Reporting
  • Cash Flow Analysis
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Templates
  • Equipment Maintenance
  • Equipment Management
  • Event Management
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • Forecasting
  • Fund Management
  • General Ledger
  • HOA Violation Enforcement
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Estate Rental
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • SMS Messaging
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations8
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations24
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

ST
AvatarImg

Shelly T.

Real Estate, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Feedback

Reviewed 4 months ago

Love the software

Pros

User friendly helpful staff love the program

Cons

I really don't have much negative to say

Vendor response

We're happy you're finding the software easy to use, Shelly! - Charlie

PS
AvatarImg

Pete S.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Owners Perspective

Reviewed 9 days ago

good. intuitive software

Pros

Property Management features are robust

Cons

Very limited asset management. Need a more robust page for detailed information about each asset on property - mechanicals, etc...

JB
AvatarImg

Jaosn B.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buildium logo

Buildium

Buildium software

Reviewed a year ago

Overall, its good software

Pros

Easy to use and manage leases and tenants

Cons

I loved that it integrated wit Happy inspector, except that my integration is problematic and not really functional. Borderline useless.

Vendor response

Hi Jason! Thanks for your review. I'm sorry to hear that you're experiencing issues with your Happy Inspector integration. If you haven't yet, please reach out to customer care to see if they can help, or if an escalation is needed to fix anything behind the scenes. You can see your customer care contact options in the Help & Support menu in your Buildium account. - Charlie W.

AR
AvatarImg

Verified reviewer

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buildium logo

Buildium

Superb Software / Subpar Customer Support

Reviewed 4 years ago

Positive. The software is exceptional. I just wish their customer support was on par with the software they provide.

Pros

Everything. It is extremely easy to use. Various integrations including PayNearMe is a plus.

Cons

Customer support is sometimes not available due to company meetings or events. They do give notice in advance however this is extremely inconvenient. They are also not available on the weekends OR in the evenings. When an issue does arise, they DO NOT follow up in a timely fashion.

KF
AvatarImg

Kendall F.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Life saver

Reviewed 3 years ago

Great! Best software I’ve used

Pros

Saves me time and helps me organize all my files

Cons

Money ledger is not as clear as I would like and it’s hard to explain it to the tenants and owners

DO
AvatarImg

Darin O.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buildium logo

Buildium

Property Manager just starting out!

Reviewed 12 days ago

I really like this software.

Pros

I really like how you keep track of owners and tenants all in one software.

Cons

I struggle with the accounting part of this software. I have a basic version so I don't have phone support.

Vendor response

We're glad you like us, Darin! And we're even happier that Buildium has been helping you keep track of things. In addition to ticket support with our customer care agents, you also have access to our support library and Buildium Academy—a series of video courses that cover many of the most-used aspects of Buildium, including accounting. These are available in the Help & Support menu in your Buildium account. Cheers! Charlie

WM
AvatarImg

Wendy M.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Great software for non-accountants

Reviewed 4 years ago

Overall, this software is easy to use and reliable. I love how the engineers are constantly working at improving the software.

Pros

I like the ease of using the software. I especially appreciate how it automatically calculates totals and generates reports.

Cons

I don't like how sometimes we have to click through several links to get from one screen to the next.

KE
AvatarImg

Kenny E.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Buildium logo

Buildium

VERY difficult software - TERRIBLE customer service

Reviewed 4 years ago

HORRIBLE, HORRIBLE, HORRIBLE company and software

Pros

It can do everything I want it to do, if I have 3 hours to research, watch videos and contact tech support

Cons

This software is the least user friendly software I've ever had. Good luck finding anything, and when you do find something, like a lease, then you want to go back to the property to write a note, there's no going back, you'll have to start over from the home page. I paid in full for a year. I don't owe any money. My bank issued me a new debit card and canceled my previous card. Now I can't get into...

Vendor response

Hi Kenny, I apologize for the frustration you have experienced. I understand you've since spoken to our customer care manager Sebastian, who will keep in contact when you need help for your account. Best, The Buildium Team

SA
AvatarImg

Shannon A.

Real Estate, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buildium logo

Buildium

Buildium

Reviewed 3 years ago

This software is great for the price.

Pros

The software is user friendly in the respect that is only takes a few steps to perform the most common functions. The reconciling process is straightforward.

Cons

I wish the software recorded prepaid rent as a liability. To do so, it requires a manual journal in the month rent is prepaid and then a reversing entry in the month the rent is to be recognized. Also, the process for offsetting security deposits with charges is not as easy as I'd like it to be. The charges don't seem to run through the reconciliation process the way I feel they should.

Vendor response

Hi Shannon, Thanks for leaving us a review! You are able to track prepaid rent as a liability, we released an automated feature last year. Here is a help article with further information! https://support.buildium.com/hc/en-us/articles/360008135311-Announcement-Introducing-automated-prepayments Best, The Buildium Team

RS
AvatarImg

Rob S.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

very easy to use and as simple or as robust as you need it to be.

Reviewed 5 years ago

everything I needed for property management software

Pros

It seems to be able to handle everything you can think of for property management. The back office accounting is great and will make day to day operations a breeze.

Cons

it can be a little overwhelming with all the options you have. However, customer service is great and will walk you through anything.

CC
AvatarImg

Cassi C.

Hospital & Health Care, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Best Software

Reviewed 3 years ago

The ease of using this software rather than to keep trying to figure out the other software programs that I have tried to start using.

Pros

It is so easy to get around in buildium. The tabs are all self explanatory. If they change anything is is always for the better. When you call the help center they are always very patient and helpful in answering all of your questions. I have never submitted a support ticket but I would imagine that they would get back to you as quickly as possible.

Cons

I do not have any cons for this software.

Vendor response

Hi Cassi, Thank you for taking the time to leave us a review! It's great to hear you have had such great experiences with our support team. All the best, The Buildium Team

MR
AvatarImg

Monica R.

Information Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Buildium logo

Buildium

Overall pleased with software

Reviewed 7 years ago

Buildium is a reliable and organized software for our company. Their customer service is fast, friendly, and knowledgeable. I have never once had a problem with using this software. I highly recommend this software to any management company in need of a reliable software to help them manage their properties in ease. Thank you Buildium for helping our company run smoothly!

Pros

Reliable, organized, fast, friendly customer service, easy.

Cons

None that I can recall on at the moment.

AO
AvatarImg

Angie O.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Buildium logo

Buildium

Small company user - very helpful for bridging the gap between owners managers and tenants

Reviewed 7 months ago

As good as any other software I’ve used

Pros

Ability for on line payments - I just wish it was easier for tenants to reach their accounts

Cons

I would like a a portal or address or website to tell tenants to log into.

Vendor response

Hi Angie, Thanks for your review. Did you know that your subscription comes with a public website that prospective tenants can visit to learn more about your properties, complete applications, and set up an applicant center account? And for your residents, there is a dedicated website that they can sign into at residentcenter.com. I hope that helps! - Charlie W

TS
AvatarImg

Tak S.

Real Estate, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buildium logo

Buildium

Awesome

Reviewed 3 years ago

I like the software so much over all !

Pros

Really helpful and easy to use ! Easy to show the account !

Cons

Accountant’s column and easy to login !

GP
AvatarImg

Greg P.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Great for mid-tier management

Reviewed 2 years ago

Great! Software and support have been top-notch.

Pros

Easy of use, learning curve is short, accounting is straight-forward.

Cons

Reports are not very flexible, but export to Excel is easy.

PH
AvatarImg

Patty H.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Best option out there

Reviewed 6 years ago

After months of searching for a rental property management software and may trial runs with others, Buildium is the one for us.

Pros

Ease of use, customer service.

Cons

Not the least expensive software around.

JA
AvatarImg

Joanne A.

Commercial Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

The Missions at Sonoma Ranch Apartments

Reviewed 9 years ago
Pros

The software is comprehensive yet easy to use, and the training video was adequate to get started.

Cons

I have had no problems with the software so far. The price is right and the software does what I need.

LG
AvatarImg

Lisa G.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buildium logo

Buildium

Ease of use

Reviewed 4 years ago

Overall it's a good software and we have been pleased with the ease of use and their ability to take requests and make changes to the software

Pros

I really like the ease of use. It's pretty simple to figure out for both managers and tenants. Tenants are able to pay their rent online which has made collecting rent and on time payments so much better.

Cons

The software has the ability to take payments for multiple months however in order to properly apply them on the months when you need to it doesn't have an automatic feature. Also, it would be nice if there was a way to go to a specific tenant and make payments on multiple accounts without having to go out to each account separately. We have storage units as well as properties and some tenants have multiple units. They would like to only make one payment that could be dispersed to all the accounts instead of multiple payments. It would be nice if the property manager was able to do that as well. In addition, I don't like the integration of the mobile app for the software. It's clunky and difficult to use. The older version was more user friendly.

Vendor response

Hi Lisa, Thanks for your honest review! We just released an automatic prepaid rent feature in July! Our support team would be happy to walk you through how it works if you give us a call at 888-414-1988! Best, The Buildium Team

MT
AvatarImg

Merrill T.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buildium logo

Buildium

Premiere Software!

Reviewed 2 years ago

Great software. Very user friendly and excellent customer service.

Pros

Very user friends and generates a very functional workflow. Easy to categorize with photography. Easy to track renewals.

Cons

Lacks the ability to archive old resident's and could enhance internal search features. Sometimes does not save work.

WW
AvatarImg

Wendy W.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Buildium logo

Buildium

Buildium Rating

Reviewed 4 years ago

We started our business with Buildium and are continually growing. It has taken us awhile to understand how Buildium works as well as the accounting system. Buildium's customer support staff had a positive role in helping us to understand the software as quickly as we did. Buildium team members are curteous, and willing to help. Buildium has been able to resolve most of my issues.

Pros

-Entry level software that grows as you grow -Customer support is always available -Software is growing and trying to meet the needs of the user -Software provide beneficial workshops and webinars to assist in learning the accounting process -Software automates the double entry method of accounting

Cons

-Would like to see more customized information on home screen dashboard -Would like to see more use of interface screen -Would like to be able to pull quick reports on anything or screenshots of any particular item in the software -Cannot hide/inactivate unwanted, unused, old chart of accounts -Would like to drill down 3 levels in chart of accounts

Vendor response

Hi Wendy, We appreciate you taking the time to leave us a review! We've sent along your feedback on the dashboard and inactive accounts directly to our product team. Thanks for choosing Buildium! Best, The Buildium Team

nz
AvatarImg

nina z.

Consumer Services, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Buildium logo

Buildium

Great experience with Buildium

Reviewed 5 years ago

I have had a great experience with Buildium. It's easy to use and the customer service is amazing.

Pros

Amazing customer service. Software system is easy to use. Software system is easy for the tenants to use.

Cons

The only thing I can say is that I wish the website for the properties had more options and could look more professional.

Vendor response

Hi Nina, Thank you for taking the time to review Buildium. I wanted to share a partnership we have with Property Manager Websites (PMW), an industry leader in designing custom, mobile responsive websites. There's an exclusive discount for Buildium customers and includes unlimited setup, hosting, and support. You can learn more at http://www.propertymanagerwebsites.com/buildium/

RL
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Rochelle L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buildium

Customer satifcation Review

Reviewed 8 years ago

It's been two years since I started using this software; it has made my work load so much lighter. The software has provided nothing but satisfaction and smooth sailing. I have no problems with my internet, or the software itself. It has helped my business to tract all of my rents and deposits. There is not one bad thing about this so far. I will continue to use the software in all of business management. I recommend that you use this software for your benefit.

Pros

No pros were added to this review

Cons

No cons were added to this review

DR
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Doreen R.

Real Estate, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Yes to Buildium

Reviewed 3 years ago

Good software, if I can use it, anyone can!!

Pros

Very easy to use. I do not like using the computer that much. But this software was easy to learn.

Cons

Stop changing things that already work well.

EA
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Emily A.

Real Estate, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ease of use

Reviewed 4 years ago

great customer service, very intuitive easy to use software.

Pros

I love how this simplified things by combining rent collection with daily property management tasks.

Cons

Some of the features that are only offered for higher tear members really should be standard.

ZH
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Zachariah H.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Buildium

Love Buildium

Reviewed 4 years ago

It was fast, easy to use software. Easy to learn.

Pros

This software is easy to use. It allows us to manage many properties with ease.

Cons

Nothing. I am thankful buildium is available.