Buildium vs Rent Manager Comparison

As I live abroad ( ie. far from my rental properties ) having this software allows me to follow closely all the aspects of the business, although I use it pincipally for the financial data. Rent received, rent rolls, checks issued by the property manager, income and expense data for preparing P&Ls.

It took me some time to familerize myself with all the possibilities and I'm certain that there are still many that I ignore. If I lived closer to my property manager he could most likely assist me . There may be tutorials prepared by Buildium but I have so far not looked into them.

Hi James, Thank you for your review! Being entirely web-based certainly does make for easier insight into your properties from afar! Your assumption that we have tutorials is correct! In the Help & Support menu in your Buildium account, you'll find Buildium Academy. There, you will find courses that will help you learn more about the various aspects of Buildium. Definitely worth checking out! - Charlie W.

All my info is in one place. One stop shop to manage properties. I think it will be easy to scale up as well.

There is a decent learning curve to really be able to dig in and use all the features and benefits. Some minor user features still seem to be missing, like uploading PDF files in lease templates and the elease editor seems to be behind the times from a other editors. Not a fair ask, but more "accounting" training would be awesome to help with bookkeeping knowledge. But Buildium is constantly improving and adding new stuff all the time.

System works well

EFT/Prepaid rent/ If prepaid rent is not applied correctly your entire accounting system is off.

Hi Teresa, Thank you for taking the time to write a review. Our pre-paid rent functionality is something that is on our radar, and we're currently working on updates and improvements to that workflow. Stay tuned for updates on this feature, and thank you for your honest feedback! Best, Elyse LeBlanc Associate, Product Marketing Buildium

very user friendly as an operator , also tenant's portal is user friendly

being able to integrate with smart rent

It was easy to set properties up, run background checks, and list my tenants and leases.

Setting up the rent and offsetting the credit was difficult. I never saw that I should have put in the yearly rent and the credits or else the rent income would reduce the amount owed by the tenant.

Easy to search for what you need; everything in one area- can be totally paper free if you want. Start to end solutions- from applications to evictions. We are thrilled!

Being in Canada, there are a few merged forms we would love to have and don't - Ontario Landlord and Tenant Board Forms. In the Mobile version- don't like that all the payment types aren't there. There is sometimes a discrepancy/data lag in the information available on the mobile app vs the on-line full site.

entire rental process tracking, reminding, accounting

Tracking and recording Zelle into rent roll

Hi Tan, and thanks for your review. I'm thrilled that you're having a good experience with Buildium. As for recording Zelle transactions on tenant leases, please submit that as a feature request through your Help & Support menu in your Buildium account. Our developers would love to know what customers like you think can be helpful. - Charlie W

Continual improvement of the platform with consideration of customer input/feedback

Still no rent roll history after all these years

Online rent pay an maintenance requests.

The mobile app would be nice to see past due tenants balances ad some more access to overall reports etc on the mobile version.

Easy to learn to use the software. Outstanding balance view, lease ledger, lease expirations are very useful.

The direct deposit bank statements does not reflect which unit/tenant paid the rent. there should be a way to add this option in the system.

That is easy to use and you are good about helping when I don't understand something.

Sometime you double rent postings. That is about it.

Tenants are able to submit payment on line. also it makes accounting easier.

The turn around on rent payment is slower than stated

We have been using Buildium for about 5 years now. It is really good at the things the company wants to be really good at. Very easy to use, reliable cloud based application, integrates well with other ad-ons.

In a day and age when user flexibility and customization is the new norm, this company takes a "one-size-fits-all" approach to the software. Forcing people to adapt to using the software the way they want you to, as opposed to allowing you to customize the software to adapt to your preferences. They also arbitrarily make changes to the program's functionality with little or no warning. If you are fine with this sort of thing, then you will love the program. If you prefer things your way, I would suggest continuing your search.

ease of use and rent collection is a benefit

Hard to find reports from time to time.

Late fees applied automatically. Notifications whenever tenant is late or pays rent.

Can't add late fees properly on rent paid other than monthly.

Hi Joel, Thanks for writing a review! We do have some updates to our late fee functionality coming, so stay tuned! We're so glad you've been able to use the automation to your advantage! Best, The Buildium Team

rent tracking, financial/bookkeeping, etc. it just does everything

some features aren't available in Canada (background checks)

It is more user friendly than other software used

Prepaid rent function. Lease renewal , standard reports (not adjustable). Multiple uploads.

Saves me time in doing all things related to property management

A little slow to refresh on the browser and too long for calls to be answered by customer service reps

Buildium is web-based and is easy to learn.

I dislike the unit pricing and prepaid rent function. The accounting function doesn't follow through to the tenant ledger in regards to prepaid rent. It makes it very difficult if a tenant prepays.

Multiple functions, makes tenant relations easy, online rent collection

unable to link vendors with certain properties, billing is over complicated, incoming tasks can't be seen when assigned to other people

all in one bookkeeping, lease tracking and rent collections

The font is small and the reports are not always what I need

Buildium made it very easy to collect rent payments.

I do not like how the email works on Buildium or working with maintenance requests.

The tenant portal is our main form of communication with tenants, and also in rent collection. Tenant Turner has been a great addition for managing showings.

The rent ledgers often disperse payments incorrectly if tenants make small payments over time, these disbursements are often not caught until 3 or 4 rent cycles have passed, and can be confusing to remedy.

Thank you for your review, Darius! Have you tried using our custom allocation feature? That may rectify the issue of partial payments not being allocated the way you'd like them. Reach out to the customer care team and they'll be happy to tell you more about custom allocations. - Charlie W

Imputing properties and collecting rent online was a painless process.

The accounting platform is a bit confusing. Adding expenses to a property seems harder than it should be.

The in-depth customization availability to tenants site vs user site.

Application Settings don't work to all units.

Hi Grayson, We appreciate you taking the time to leave your feedback. Our developers strive to give our customers a state-of-the-art experience, so I'm glad to see you're getting exactly that. Regarding application settings, please reach out to customer care for support if you haven't already. - Charlie W

Superb customer service, adaptation, progress, marketing appearance, answer to every question! Customizable software, tailored to every situation. Growing adaptation of market.

Long wait for newer cleaner looking version of rm. needs to keep up with programs like Buildium as far as appearance.