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CertifID vs Midigator Comparison

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Overview

CertifID is a digital identity and device verification solution used by title companies, law firms, lenders, realtors, and home buyers and sellers to prevent wire fraud.

Midigator offers a scalable and complete chargeback management strategy to solve the entire problem, not just the most apparent or easiest-to-handle threats. Our goal is to protect the maximum amount of your revenue in the most efficient and accurate way possible.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

12

5

4

3

2

1

11

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

26

5

4

3

2

1

15

9

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The team has been amazing - keep up the innovation and top quality customer service.
Pleased with the experience. CertifID professionals are helpful and responsive.
Great Team, great value add to our business model.

Pros

It helps keep a good grasp on how things are going and the impact that Midigator is having on our business.
I love the ease of use of the dashboard, as well as the integrations with our CRM.
Being able to forecast chargebacks for the month have been great.

Cons

Sometimes, a client will “fail” to be CertifID, but the error message doesn’t indicate why the person failed.
Currently the platform does not show the underlying reason for client failures, chatting with support is somewhat inconvenient to retrieve this info.
Cost, but you get what you pay for. I've used other solutions and those companies charged less, and provided less from their product.

Cons

You can't sign up to receive email notification only when there are pending warnings.
Reporting seems to be very limited. There should some customization in the reporting required based on the merchant.
You have little time to respond and the hard copy doesn't arrive til it is either due or almost due.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features8
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Ad hoc Reporting
  • Anomaly Detection
  • Business Process Automation
  • Case Management
  • Chargeback Tracking
  • Conditional Logic
  • Customizable Templates
  • Data Synchronization
  • Dispute Management
  • Evidence Management
  • Financial Transaction Approval
  • Fraud Detection
  • Internal Fraud Monitoring
  • Payment Fraud Prevention
  • Predictive Analytics
  • Rate of Return Analysis
  • Real-Time Data
  • Real-Time Reporting
  • Response Management
  • Risk Alerts
  • Root Cause Analysis
  • Search/Filter
  • Third-Party Integrations
  • Transaction Monitoring
  • Total features21
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Ad hoc Reporting
  • Anomaly Detection
  • Business Process Automation
  • Case Management
  • Chargeback Tracking
  • Conditional Logic
  • Customizable Templates
  • Data Synchronization
  • Dispute Management
  • Evidence Management
  • Financial Transaction Approval
  • Fraud Detection
  • Internal Fraud Monitoring
  • Payment Fraud Prevention
  • Predictive Analytics
  • Rate of Return Analysis
  • Real-Time Data
  • Real-Time Reporting
  • Response Management
  • Risk Alerts
  • Root Cause Analysis
  • Search/Filter
  • Third-Party Integrations
  • Transaction Monitoring

Integrations

  • Total integrations1
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • Zego
  • dotloop
  • Total integrations1
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • Zego
  • dotloop

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