Chime Features

Chime

Real Estate CRM & lead generation software

4.39/5 (31 reviews)

Chime Feature Summary

  • Client & property matching
  • Lead generation
  • Drip email marketing
  • Advertising management
  • Behavior analysis
  • Lead assignment
  • Lead nurturing
  • Website management
  • CRM integration
  • Customizable branding
  • Template management
  • Content management
  • IDX website
  • Search functionality
  • Chat
  • Commenting
  • Activity tracking
  • Visitor tracking
  • Property alerts
  • Activity dashboard
  • Sales pipeline
  • Action planning
  • Task management
  • Activity management
  • Automatic reminders
  • Performance reports
  • Progress tracking
  • Status tracking
  • Team management
  • Communication management
  • Data visualization
  • Email templates
  • Data import
  • Third party integrations

Real Estate & Property Feature Comparison

Most popular features of all Real Estate & Property apps

Accounting Management (23 other apps)
Activity Dashboard (29 other apps)
Activity Tracking (22 other apps)
Automatic Notifications (29 other apps)
Automatic Reminders (17 other apps)
Calendar Management (19 other apps)
Client Portal (21 other apps)
Contact Database (18 other apps)
Customizable Branding (18 other apps)
Customizable Reporting (17 other apps)
Document Storage (27 other apps)
Electronic Payments (19 other apps)
Expense Tracking (20 other apps)
Maintenance Scheduling (18 other apps)
Reporting & Statistics (30 other apps)
Search Functionality (21 other apps)
Self Service Portal (20 other apps)
Template Management (21 other apps)
User Management (18 other apps)
Work Order Management (18 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


15 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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Chime Feature Reviews

25 reviewers had the following to say about Chime's features:

Socrates Moutsakis

Good for starters. Limited connectivity but the software works great

2018-07-10

If you need something that will manage your contacts/relationships, send mass emails, and generate/manage leads, this is a great starting point.

Pros

It has a clean UI with everything organized appropriately.

Cons

No transaction management feature of integration option to connect with an external software that provides transaction management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shawn Wayne

Simple and easy to use

2017-06-12

Easy to use, powerful and the efficient

Pros

Haven't explored all the functionalities yet though.

Cons

No built in transaction management part, needs connect with other vendors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Callaghan

Great Real Estate CRM

2018-06-22

Pros

I love the dashboard that shows New Leads, Opportunities, To-Do's, and Business Goals and let's me drill down into each one.

Cons

I had a little trouble setting up the website integration to allow the property alerts, but I was able to work through it on my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Neil Canlas

The best CRM for Real Estate Professionals

2018-08-20

Pros

Pros: - ease of use - seamless sync from web portal to mobile - customer service is top notch

Cons

It is not the cheapest product out there, but in life you get what you pay for, and Chime is worth the payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Desiree Barton

Great customer service, knowledgeable staff.

2017-06-13

I'm currently looking to change some of the items to fit the style of communication that I choose to communicate with potential clients our current clients.

Pros

What I like most about the software is that it allows me to keep all of my contacts in one location and helps to keep track of tasks needed to increase business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wilson Leung

Best crm I've used.

2017-06-07

Pros

Complete tool. Constantly improving their offerings and the customer support team is very responsive.

Cons

Website should be customizable. Many things work in progress however love the progress

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mary Murphy

Serious Realtors' CRM

2018-08-24

Incorporates everything you need to works with clients including texting, emailing and calls inside the software.

Pros

If you have a team it has a Team Dashboard showing how many leads and how effectively they are being handled.

Cons

It's many amazing features means you have to learn the product, but Chime makes it much easier as there is a 'Show me how' instruction that walks you through whatever it is you're trying to do, step-by-step.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Lara

Poor Customer Service

2018-02-28

Pros

The drip campaign functionality works great.

Cons

Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Juan Vargas

Definitely a great tool to have.

2018-01-11

Reminders! My follow up was horrible.

Pros

What I like most about this software is the fact that it's an all in one tool. Lead gen, CRM, mass e-mailer.

Cons

That I am unable to integrate my Yahoo account. That is probably the only con I have to say about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tasha Burks

It Chimes!

2018-08-05

Pros

We still have some questions, but with anything Amazon, it’s followed by great customer service.

Cons

Some parts are easy to follow - others not so much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Todd Holman

Simple, Easy to Use

2017-07-15

Pros

It makes it easy to find the contact(s) you are looking for and the app is a great sidekick to the CRM.

Cons

The biggest drawback is the lack of a dialer. I have used Mojo for a long time and having two separate CRMs became a hassle early on. I understand Chime is working on a dialer to compete with Mojo, and if it is anything like the CRM portion of their offering, it should be a good one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dany Namou

Great Start, but could use some work.

2018-01-09

Pros

The CRM has many insights into what clients are looking at

Cons

The CS was just okay. Sometimes they didn't respond quickly. It cannot integrate with email servers other than Gmail and Outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ryan Thies

A Lot of Stuff for a Great Price

2018-01-17

I believe with Chime's help I will kill it in 2018!!

Pros

Functionality, PRICE, customer service, able to customize website, smart drip campaigns call smart plan

Cons

Sometimes takes support a while to get back to you, NO direct line to call if you have questions....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
RUTH LEMOINE

REAL ESTATE CRM SOFTWARE

2017-09-14

I WOULD NOT HAVE FOUND THIS PRODUCT WITHOUT THE RECOMMENDATION OF SOFTWARE ADVICE

Pros

THE OUT OF THE BOX CRM FEATURES ARE ROBUST INCLUDING USER DEFINED EMAIL TEMPLATES AND ACTION PLANS

Cons

THE IMPLEMENTATION AND TECH SUPPORT VIA EMAIL CAN BE CHALLENGING. PHONE SUPPORT WOULD BE A NICE OPTION.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ben Thorn

Overall very simple software but effective

2017-06-13

view of other options outside of what is my current primary CRM. I know it is lacking and I want a new option to select from. I am still testing to see if this is that tool or not.

Pros

Ease of use, communication logging is a great feature. The best part for me is the app on my phone it is fast and effective.

Cons

Existing clients wonder why I have one more number.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Hilary Joyner

FINALLY

2017-07-11

Pros

The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jason Witte

Chime CRM is AWESOME!

2018-08-08

I love Chime...they have every feature I want and more.

Pros

I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great!

Cons

Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tom Brandon

Chime is a great platform for real estate teams

2017-06-06

Pros

The product itself is designed with real estate agents and brokers in mind the developers utilize in-house real estate professionals so they can create the best product possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glen H.

Has a lot of potential, but also a lot of growing struggles

2018-01-30

Chime is not well set up for a team. They are lacking many basic features. I would recommend for an individual agent, but not anyone running a team at this time. They have not built in any features that are needed for a team setup. I'm sure that it will come with time and it will get to a point that it runs well for a team. If you can accept some growing pains along the way, get on board now. I'm sure pricing will go up at some point. They are constantly working to improve and it has a great foundation.

Pros

The system is very user friendly, it's quick and they are adding additional features.

Cons

There are a lot of glitches, errors in the system, problems with email templates, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brennan Titus

Chime is a clean solution that has taken some time to organize but it working well now

2017-06-13

Pros

I like the ability to organize my leads into groups that have minimum contact times as well as the ability to now do property alerts by geographic boundries

Cons

not having HTML email options for broadcast emails or part of drip campaigns. This requires me to need to use 3rd party software like Mailchimp to send newsletters

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Phillip Tanking

Amazing!

2017-06-14

Pros

Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.

Cons

It would be nice to be able to utilize docusign right through our software instead of using a zapier account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamra Holden

Great Experience

2017-10-12

Pros

They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.

Cons

There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brandon Warren

Intuitive and functional CRM for our team

2017-01-20

Great customer service and pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Chime Technologies


Thank you.

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Vida Ash

Verified Reviewer

The most horrible people on Staff and they charge you for nothing. No products and no website

2017-10-13

nothing to talk about cause they are horrible absolute horrible they just lie and promise and do not deliver especially their sales dept , managers anyone that they working there.

Cons

over charge. horrible staff, bad products. no Customer service and very too expensive .

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Lawrence Gallagher

Best choice i have made in awhile.

2018-08-21

I would strongly recommend to anyone that is not competing with me.

Pros

We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.

Cons

None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more