CICTotal Manager Pricing, Features, Reviews & Comparison of Alternatives

CICTotal Manager

Property management for commercial & multifamily properties

3.89/5 (9 reviews)

CICTotal Manager overview

CICTotal Manager is a real estate property management solution that allows professionals to automate site tasks and get real-time business insights, including integrated tenant screening and collections, and a tenant portal. Users are able to manage work orders, communicate with residents, as well as advertise and drive renters to units. The platform is ideal for commercial property management, income and fee management, and multifamily housing.

CICTotal Manager helps maximize rent payments and collections by billing residents automatically based on customized rules, and ensuring late fees are applied correctly. A suite of analytical tools with reporting and statistics helps users understand their profit and loss in real time, including easy to read graphs. Users can schedule and track maintenance tasks via the tenant portal, and communicate directly with residents and tenants.

Integrated tenant screening allows users to review and approve applicants online, as well as check their credit score, eviction record, and criminal history within moments of rental application submission. Tenants are able to check their account balances and current statements via the tenant portal, as well as pay their rent and track progress on work orders online.

Built-in marketing tools and a custom website builder help attract new prospects to properties. Complete vendor, accounting and maintenance management features help keep business processes running smoothly. CICTotal Manager is accessible anytime, anywhere, through a web browser or on any computer, smartphone or tablet device.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

CICTotal Manager screenshot: Real-time reporting & statistics help property managers understand what is happening in their portfolioCICTotal Manager Property Management Software OverviewCICTotal Manager screenshot: Integrated tenant screening allows users to check applicants' credit, credit score, criminal history, or eviction recordsCICTotal Manager screenshot: Get reports on applicants within seconds of submitting the rental applicationCICTotal Manager screenshot: Tenants can submit and see the progress on work orders, pay their rent online and view their tenant statements via the tenant portalCICTotal Manager screenshot: The simplified dashboard provides insights on vacancies, income, expenses and moreCICTotal Manager screenshot: View tenant details and add notes or comments, and manage all documents including lease violations and eviction noticesCICTotal Manager screenshot: Built-in marketing tools and a custom website builder help attract prospects to properties

CICTotal Manager reviews

Value for money
Ease of use
Customer support
Christopher Freeman

On the Right Track

Used daily for less than 6 months
Reviewed 2018-08-20
Review Source: Software Advice

Per the request of their customer support team (did I mention how in tune these folks are with their customer's needs and desires?), I've copied some software recommendations that I submitted privately below: 1. The option to fully customize the application form with unlimited user-defined fields and different question types (like short answer, multiple choice, radio buttons, etc... think Google Forms). One thing we want to do but can't require 5 years of address history and the landlords associate with each. Right now we are having to send separate emails instructing applicants to use the "references" fields specifically for past landlords. Sometimes they don't understand instructions, and it turns into a little extra work that we'd ideally like to avoid altogether. 2. When putting together work orders, it would be great if the property address could be specified within the work order itself (automatically populated if initiated from the subject property). 3. The software could be significantly improved by implementing a better way to handle the accounting for PITI payments, especially given that 3 of the 4 components are tax items. It seems like the only way to account for this currently is to categorize the monthly payment to a "Transactions to Split" account and then break them down based on the mortgage statement detail. It would be great to have a tool that could calculate the splits based on an amortization table and "extra payment" input. This process is time-consuming and will become a system bottleneck for us as we grow. 4. The inability to access transaction-level detail from credit cards is also going to be an issue for us as we grow as a business and build business credit. By paying cash for everything, we're leaving money on the table, but if we switch over to business credit cards, we'll completely compromise our ability to account for our expenses within CIC. Of all of the items here, this one makes me the most leary, as it could force us to leave for a different platform in the long run. This software provides for a very broad range of business needs in one package and the overall integration is good. The customer support team is awesome. They seem incredibly open to suggestions, and they make me feel like they're just as committed to my business success as they are.

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Desire Koenig

Easy to Use and Inexpensive

Used daily for 6-12 months
Reviewed 2018-01-12
Review Source: Software Advice

Thank you,everyone who works with you all to make everything amazing! The support team!!! The product is new and has improved immensely since we first started using them all thanks to the support team and their eagerness to make our experience the best.

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After reviewing 3 property management software companies. We went with CIC hands down!

Used daily for less than 6 months
Reviewed 2018-09-19
Review Source: Software Advice

Overall a great product that does what you need and many of the things you didn't know you needed. Functional and easy to use. It does everything that we need and more. The price point is right for the number of properties that we manage. In addition to when we scale up there is plenty of room for growth at a reasonable price.

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Robert Leopard

Excellent quality of product and amazing personal customer service

Used daily for less than 6 months
Reviewed 2018-05-19
Review Source: Software Advice

Carlos is amazing . This company really cares about their customers successThe ease of use of the product . The ability to manage everything in one software . Carlos has given me as much personal attention as I have needed in order to get comfortable with the program

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Bianca Ouchana

Frustrating software

Used daily for less than 6 months
Reviewed 2017-09-15
Review Source: Software Advice

This software needs to be simplified, and much more development needs to go into the product before they roll it out to customers.The customer support and team backing this product is phenomenal. They reply quickly, fix software glitches, and add your ideas into development.

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CICTotal Manager pricing

Starting from
Pricing options
Free trial
View Pricing Plans

$1 per unit, per month, with a minimum of 200 billable units.

CICTotal Manager features

Accounting Management
Client Portal
Contact Database
Electronic Payments
Expense Tracking
Maintenance Scheduling
Reporting & Statistics

API (23 other apps)
Activity Dashboard (38 other apps)
Activity Tracking (29 other apps)
Automatic Notifications (38 other apps)
Automatic Reminders (25 other apps)
Customizable Reporting (23 other apps)
Document Storage (34 other apps)
Email Notifications (28 other apps)
Search Functionality (31 other apps)
Self Service Portal (31 other apps)
Task Management (23 other apps)
Template Management (28 other apps)
Third Party Integration (26 other apps)

Additional information for CICTotal Manager

Key features of CICTotal Manager

  • Expense management
  • Late fee calculation
  • Lease management
  • Maintenance management
  • Rent tracking
  • Tax management
  • Tenant database
  • Vacancy tracking
  • Residential properties
  • Commercial properties
  • Payment processing
  • Tenant portal
  • Owner portal
  • Credit check
  • Rent payments & collections
  • Real-time reporting & statistics
  • Integrated tenant screening
  • Customizable rules
  • Property management tools
  • Tenant portal
  • Schedule and track maintenance tasks
  • Communicate with clients
  • SSL encryption
  • Manage rental listings
  • Online payments
  • Statistics & graphs
  • Built-in marketing tools
  • Custom website builder
  • Review & approve applicants
  • Online applications
  • Accounting management
View All Features


The automated platform helps eliminate potential billing errors, while freeing up time to market vacancies, manage work orders, and build relationships with residents.

CICTotal Manager helps property managers collect rents on time by automatically billing tenants based on customized rules and late fees.

Executive teams are able to see property management reporting and statistics in real time, helping users understand what is happening in their portfolio.

CICTotal Manager empowers leasing agents to fill vacancies quickly using built-in marketing tools and a custom website builder to attract prospects.

CICTotal Manager provides a suite of real-time analytical tools that allows users to get insight on profit & loss with easy to read graphs.