DoorLoop Features

DoorLoop

Rental property management software

5.0/5 (35 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Asset Management
Background Screening
Bank Reconciliation
Billing & Invoicing
CRM
Calendar Management
Channel Management
Client Portal
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Event Management
Faculty/Staff Management
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
Self Service Portal
Summary Reports
Task Management
Tax Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Integration
Website Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Asset Management
Background Screening
Bank Reconciliation
Billing & Invoicing
CRM
Calendar Management
Channel Management
Client Portal
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Event Management
Faculty/Staff Management
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
Self Service Portal
Summary Reports
Task Management
Tax Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Integration
Website Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applications Management
Asset Management
Background Screening
Bank Reconciliation
Billing & Invoicing
CRM
Calendar Management
Channel Management
Client Portal
Commercial Leases
Commercial Property Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Credit Check
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Document Management
Document Storage
Dues Management
Electronic Payments
Event Management
Faculty/Staff Management
Fee Collection
File Management
Financial Management
Financial Reporting
General Ledger
HOA Violation Enforcement
Insurance Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Member Communication
Member Database
Member Directory
Member Portal
Membership Management
Mobile Access
Online Payments
Owner Portal
Payment Processing
Portfolio Management
Property Database
Property Management
Real Time Notifications
Real Time Reporting
Recurring/Subscription Billing
Reminders
Rent Tracking
Reporting & Statistics
Reporting/Analytics
Residential Leases
Residential Properties
Retail Leases
Self Service Portal
Summary Reports
Task Management
Tax Management
Tenant Portal
Tenant Tracking
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Vacancy Management
Vendor Management
Website Integration
Website Management
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

DoorLoop Feature Reviews

25 reviewers had the following to say about DoorLoop's features:

Morgan S.

Easy, comprehensive, and fast!

2020-11-16

Pros

DoorLoop’s property management software is the best that I have ever used.

Cons

Didn’t have every feature I was hoping for, like the ability for me to internally chat with my management team, but even still, I am beyond impressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raul P.

Great for property management, decent for project/construction management

2021-01-26

Great for property management, decent for project/construction management

Pros

The software really excels at property management and does everything under the sun that anyone would ever need.

Cons

It’s not really meant for project/construction management, so we are using some workarounds to make it work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason M.

Property Management Accounting Done Right

2020-11-24

Pros

We can now run financial statements for each individual property.

Cons

Waiting on an integration with Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael K.

Comprehensive, Easy to use & Great support.

2020-11-16

Pros

Also love the integrated background (criminal, credit, eviction history) search feature (a must-have for my residential properties) and that my tenants can easily purchase renter’s insurance directly within the DoorLoop renter portal (no more excuses!).

Cons

Would be nice if they already had implemented the DoorLoop website templates so that I could market my rental units via my website and have those details integrated directly with my DoorLoop’s account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aron O.

Helps manage our buildings efficiently

2021-01-31

With a development and software engineering background, I can confidently say this program is one of the best developed programs in the industry that utilizes the latest dev languages.

Pros

Since we manage numerous buildings, we really liked the ability to have separate logins for each building with separate tenant portals, logos, designs, and more.

Cons

Nothing at the moment, but we’re still fairly new and learning the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
scott w.

DoopLoop --- my new favorite Software

2020-11-20

Terrific

Pros

The built-in CRM that enables us to keep track of all of our contacts including tenants, owners, vendors, and subcontractors.

Cons

Nothing as of yet. website functionality will continue to be improved since software is new so I expect it will only get better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rajiv J.

Checked every box on our list

2021-01-18

Pros

The extensive criteria included a full accounting module, built-in reporting, CRM for tracking prospective tenants, payment processing, vendor bill-pay, and more.

Cons

The renter’s insurance isn’t offered through the renter application process yet. At the moment we are just referring our residents to the current provider we recommend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew S.

Great product and customer service!!!

2020-11-19

Easy easy easy

Pros

One-click global search for all of my properties (including, tenants, vendors, and much more) saves me so much time.

Cons

Would be great if there was a one-click option that would help me migrate over my data from the previous software I was using (not sure that any software actually has that feature); but not really not a big deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephen R.

Finally a PMS for the 21st Century

2020-12-17

Pros

Also the design and user-interface were both clearly well thought-out – intuitive for sure.

Cons

While the software works really well from my cell phone, would be nice to have a dedicated app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, myself only employees)

Excellent bookkeeping tool

2021-01-06

It was a very similar process to quickbooks so everything translated over nicely.

Pros

The best part of this program is that I can keep track of my investments, expenses, revenue, balance sheets, and P&L for multiple properties all from one central location.

Cons

Nothing, I love the reporting. I just hope that my accountant will love it when it’s time for taxes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David V.

The technology I’ve been waiting for

2020-12-14

No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.

Pros

Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.

Cons

API documentation could be improved, but I figured it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Izhak M.

Incredible reporting and robust accounting

2020-12-13

Pros

From a tenant perspective, the portal has greatly improved my communication and allowed me to easily track maintenance requests submitted by my tenants.

Cons

As I noted, I'm one of the first users to gain access to the system so it's still missing some small features, however after speaking with their support team, even the smallest functionality I will need for my business is on their roadmap to be released over the next couple of quarters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 11-50 employees)

Doorloop has been a game-changer

2020-12-31

It's affordable enough where we're comfortable adding all of our residential units and commercial tenants and has saved us countless hours every month in compiling our information, reconciling financials, looking up specific tenant items, etc.

Pros

Doorloop has every feature we could need, and it has been priceless for us with our residential and commercial properties alike.

Cons

There isn't anything I've disliked about Doorloop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel S.

Fastest PMS I've tried to date

2020-11-23

Pros

Generating reports takes seconds, not hours.

Cons

While they do have an incredibly robust accounting suite, we are waiting on 2 reports to be built which the team said they will be adding shortly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jona L.

Greatly helps with accounting and taxes

2020-11-20

Yes

Pros

That it finally allows me to calculate our monthly sales tax with an easy report that I can use for paying the IRS each month.

Cons

NA - none it was great all around. Easy to use and very smooth

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aryeh S.

Makes your company organized

2020-11-23

Pros

As property managers, there isn't enough time in the day to get everything done or get back to prospects or active tenants that have questions or maintenance requests.

Cons

I still wish I had more time in the day!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward W.

Top Customer Service. Ease-to-use Software.

2020-12-09

Pros

Also, their accounting and reporting system is comprehensive, but yet really straightforward.

Cons

Would be great if I could automatically complete and download leasing templates with a prospect’s information. Figured I would talk to my sales rep at DoorLoop. When I did, he told me that that (and more) is on their roadmap for 2021. Great product. Great customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam J.

Automated my entire portfolio

2020-12-14

Pros

The software helped me automate everything from listings, marketing, screening, renters insurance, lease agreements, to even renewals. I was using Yardi Breeze before, but it just wasn’t cutting it in terms of automation.

Cons

It's missing a couple of reports I like to use, but I was told that they will be available in the next couple of months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DAVID E.

Great for commercial properties

2021-01-27

Pros

I’m able to run all the reports needed that other companies didn’t have available

Cons

It's a new software so sometimes hard to find a specific page, However once used for more than few days very easy to learn to navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin E.

Exactly what I was looking for

2020-12-16

Pros

As a landlord, I liked the online portal the most. My tenants are able to pay by credit card now, something they’ve been asking for a very long time.

Cons

It takes a small learning curve like any other product, but they were very helpful in setting everything up with me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Or S.

Exactly what I needed

2020-12-02

Pros

We had a project that just got acquired, and needed a PMS to organize everything from our tenants, leases, payments, and more.

Cons

Nothing yet. So far, I am very pleased with the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel B.

Saving me so much time with everything

2020-11-12

Pros

Plus the software is so BEAUTIFULLY designed. By far the nicest, newest, and easiest to use.

Cons

Could be cool to include an SMS feature. I think it can be done with Zapier but I have not attempted it yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh B.

Automates my rent collection

2020-11-19

Pros

During the COVID quarantines, I no longer wanted to see people in person, so I looked for a better way and found Doorloop. My tenants get their own login for their own tenant portal where they can pay by credit card or eCheck on autopilot every month.

Cons

Still trying to figure out how to handle tenants that want to pay by cash only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 11-50 employees)

Automated my business and portfolio

2020-11-12

Pros

Now we've setup templates and workflows to automate our leasing process, from sorting through our prospective tenants, to sending online calendars to schedule walkthroughs, to screening tenants, to renters insurance, and more.

Cons

Not every single thing is able to be automated yet, but I put in some suggestions and it seems like it's moving in the right direction. Like everything else, setup takes a bit of time, but after it's all done, we are saving much more time and getting more work done with the same amount of staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan L.

property management accounting that replaces quickbooks

2020-11-24

Yes

Pros

.), but no longer use it for our property accounting (rent payments, vendor bills, etc...). The best part is, doorloop works exactly like QBO, so it's very familiar to all of us and required very little training.

Cons

No QBO sync yet but I'm told it's in the works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more