FM:Interact Features List

FM:Interact Reviews

FM:Interact

Facility & real estate management suite

4.27/5 (26 reviews)
999

FM:Interact Feature Summary

  • Room scheduling
  • Equipment management
  • Occupancy management
  • Floor plans & maps
  • Space reservation
  • Maintenance tracking
  • Preventive maintenance
  • Scenario planning
  • Space tagging
  • Data change requests
  • Dashboards
  • Environmental certification standards
  • Strategic planning
  • Data auditing
  • Move management
  • Real-time space utilization analysis
  • Real estate management
  • Space management
  • FMx5 Markup & Measure
  • 3D stereoscopic people sensing

Real Estate & Property Feature Comparison

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Contact Database (16 other apps)
Customizable Reporting (15 other apps)
Document Storage (25 other apps)
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Expense Tracking (19 other apps)
Maintenance Scheduling (16 other apps)
Reporting & Statistics (26 other apps)
Search Functionality (17 other apps)
Self Service Portal (17 other apps)
Task Management (17 other apps)
Template Management (19 other apps)
User Management (15 other apps)
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Mobile apps

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FM:Interact Feature Reviews

25 reviewers had the following to say about FM:Interact's features:

Amanda Ouellet

A few road bumps in implementing but overall great support

2018-04-19

Pros

How it has automated our maintenance and how it can tie into our floor plans and space management!!!

Cons

Users roles and permissions are complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
James Connolly

I have been a client for over 6 years we use it for space planning , asset management and facility

2018-02-16

Because of the ease of use we were able to role this out to a larger user group , which help decentralize some of Facility Managements work load .

Pros

FM Systems provides great customer support services I have had great experiences

Cons

For example when entering an asset there is no copy feature when adding multiple or when editing space type you need to edit each record form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Stancato

Like what it can do but would like to have more interaction with FM to help implement better.

2018-04-19

Pros

Variety of modules and constant growth and improvement of the tools based on the changing world of facilities and space management.

Cons

Not always as user-friendly for users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Phil Wee

User friendly, powerful, well priced and great customer support!

2018-02-06

Able to easily track our real estate portfolio and run reports in real time.

Pros

customer support - FMS keeps adding new features - Provides self-host and hosted options

Cons

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Moser

Our experienced has been one of great success once the software customizations were completed.

2018-02-07

A great means to track your maintenance and real estate portfolio.

Pros

Their customer service is second to none.

Cons

The out of the box functionality is limited, thus requiring a lot of customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Schmidt

Great solution for centralizing all facets of the Facilities world into a single, robust platform

2018-02-07

Pros

The general model of the tool revolves around the few key concepts of Facilities Management and everything can be built out from there (space, maintenance, real estate, etc.) allowing for customized processes while still keeping the data centralized.

Cons

Our implementation is currently hosted on-premise. While the IT overhead of hosting the software is not high (especially compared to other solutions), I do want to explore the option of FM hosting to further reduce that overhead. This will allow us to take advantage of the updates faster and get the latest-and-greatest features into the business' hands.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rosalie Ross

Very very happy

2018-04-19

Pros

I really like the user interface with the graphics.

Cons

Working on reporting but it is getting better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bill Mallet

Like some of the functions

2018-04-19

I like that making changes to views is fairly simple. Also we are able to do a fair amount of stuff without the need for a lot of support help.

Pros

The ability to tie Autocad floor plans to a database system..........................................

Cons

I would like to see the markup and measure feature to be more developed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Scholbrock

Very good support. Always adding nice, new features. Does Space Management and Move Management well.

2018-04-19

Pros

Database itself is fairly easy to work with.

Cons

When functionality changes, existing features inevitably break.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bill Meyer

User, Implementer

2018-04-19

We use FM Systems for space utilization, asset tracking and analytics.

Pros

How I can configure to meet needs, new viewer technology and future product roadmap. Love the support and family friendliness of FM:Systems

Cons

The user experience, software feels and looks old, good use major UI enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Char Berss

Excellent ability to organize data, moves and view plans

2018-04-19

I can generate maps for scheduled moves easily and quickly.

Pros

-generate floor plans with different data -sort moves by project, date or other -view occupancy in a detailed way

Cons

-not completely intuitive -reporting is confusing and not intuitive -permissions and roles are confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ivan Purcell

FM Interact is a great tool to manage Facilities sites, data & moves.

2017-06-19

Pros

Its relatively simple to use. New Report functionality will help performance.

Cons

When running patches, it takes a bit more time due to cutting and pasting data from folders. It would be nice if an automated tool could manage this.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Elizabeth Karels

Complicated if you are not familiar with databases, but can provide a lot of data.

2018-04-19

Pros

I'm excited to use the new report builder and create more graphic reports.

Cons

Complicated to set up, especially since we don't have documentation on the original setup. Our system is slow too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Roy Morris

FM:Interact is a pleasure to use

2018-01-12

Pros

FM:Interact is a solid choice for centralizing and organizing a large portfolio such as ours. Ease of use is key and FM:Interact hits the mark.

Cons

Reporting is lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jerry Horton

Very good user interface and excellent sys admin tools. Easy data integrations.

2018-04-19

Pros

Integration to SSRS reporting........

Cons

Security roles and groups are too granualar. It is very difficult to manage the access rights across the many groups and role since many came oveer from an FMSpace 7.2 conversion

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Excellent product that has help us improve operational efficiencies.

2018-02-13

Pros

That has worked well and they now connect assets with space.

Cons

Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Smith

Positive, Easy, Frustration Free

2018-04-19

Pros

the reporting! it makes it easy for everyone to learn and get the info they need.

Cons

the formulas while are easier then i anticipated could be further simplified for those with little to no programming experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Petri Sievanen

Overall the product suite is robust and easily configurable to meet different needs.

2018-04-19

Pros

Configurability is great and most out-of-the-box tool are very usable from the start. the new FMx reporting and floorplans are great.

Cons

there is still some legacy things that havent been yet converted over to the new html5 standard. At time the provider is short on resources and support might be hard to get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
J. Lomax

It has been very good.

2018-04-19

Not sure yet.

Pros

I am very happy with the ability we have to continue to customize they system to meet our needs as they change

Cons

However, the customization can be difficult, but I am very happy to see FM is working very hard to make those tasks easier with every rollout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Holmes

Highly configurable. Powerful tool.

2018-04-19

Pros

Ability to customize to align with our processes. The system can be configured to do whatever it is you need.

Cons

Given the varying levels of staff that use the application, having a clean intuitive interface for less technical users is important.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

FM has always been leading edge, and always looking for ways to improve the user experience.

2018-02-08

Pros

Highly visual yet packed with features that allow you to track any asset you required in the system.

Cons

New hotfix releases can sometimes create unintended bugs/issues, that the system didn't necessarily have before applying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Victoria Bendler

FM: Interact Review

2018-04-19

Pros

Love how customizable it can be.

Cons

Performance speed is the biggest concern globally.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anna Fernandez

Very informative about current and future products.

2018-04-19

Pros

Expanding software to other regions to enable users to use a global system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dan Lorenz

FM Success!

2014-11-06

This web-based and mobile-ready software stands out by being so flexible and scalable that it helps to ensure that it will grow in the organization.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Matt Litts

FM is a great product and I am learning how to do reporting and cant wait to show leadership.

2018-04-19

Pros

Once everything is set up it manages itself and is easy for most to use.

Cons

That it can be hard to fix issues without making phone calls. Always a hassle dealing with internal IT and your techs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more