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HOA Start Pricing
Pricing overview
Value for money rating
4.8
/5
19
Price starts from
300
Per year
Flat Rate
What users say
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Reviewers who mentioned pricing said:
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used weekly for less than 6 months
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Overall my experience with HOA Start has been extremely positive. Having researched other offerings out there, HOA Start was by far the best choice, especially for an association like ours with more basic needs than larger associations but needing more than the bare minimum. Others offered either the bare minimum, or were geared and priced toward large & complex associations, or their pricing tiers were based on # of units and generalized assumptions about HOAs which was not reflective of the nature and needs of our specific association.My experience with HOA Start in terms of product quality, support and price/value has been great so far. I must say, being satisfied in all three of these areas is rare these days.
Even at the low-end 'Starter' level, the set of features available is substantial and allows for a robust website both for the public/member facing side as well as the administrative backend. There is a good range of website templates to choose from and they are straight-forward and simple to set up, edit and maintain. HOA Start has really good help resources and video tutorials, and the support desk has been great and super responsive.
Not necessarily a con, but it would be nice if there was the ability to customize certain aspects of the template, i.e. set default fonts, specify colors for links, etc.There could be improvements in the invoicing/payment systems. I've run into some limitations and bumps that have required figuring out various workarounds.
Our Specialists work hard for our clients on every plan purchased, regardless of size. We see a lot of the same you speak about with the overlooked options for associations. It's extremely rewarding to receive review like this is. We want you to know that we're thankful and proud. Thank you again for the feedback!
Rob W.
Recreational Facilities and Services, 51-200 employees
Used weekly for 6-12 months
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My team and I agree that our experience was much better than expected. Each of us on the team has an IT background and therefore experienced with various software product upgrades or replacements. The implementation coordination was excellent. [SENSITIVE CONTENT], our coordinator, was able to quickly identify our needs and help guide us through implementation. Always offering best-paths, she was expert at explaining options and the trade-offs that we'd see. That point alone emphasizes why I learned as much as I did as opposed to simply following recommendations from a manual or a coordinator who might not be engaged. The HOA Start process and procedure work flow provided us with clear steps to success.
The website management and configuration features are not only equal to all of the more expensive products; but it exceeds them in many cases. As a career software developer, I know pain points for users. Good/great products work hard to ease that burden. Work flows, communications, mass-editing...these things matter. We found a great product.
As a board member on our POA, I would like to have more reporting for my members, especially statistically. In the future, I'd consider adding canned reports that would satisfy the number crunchers.
Submissions like these shed light on where we're doing well, and guide us on how we can improve. We sincerely appreciate our customers, as they are the forefront of our product. Thank you tremendously for the kind review, and for selecting us as your provider! We look forward to the relationship.
Scott W.
Automotive, 5,001-10,000 employees
Used monthly for less than 6 months
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As our HOA administrator, I was really surprised how easy it was to get our website configured and 'live' so quickly. I was able to use our existing domain name which was a plus too. Feedback from our homeowners has been overwhelmingly positive where they love the modern look/feel, graphics, ease of use, access to our HOA documents, Contact Us page and how great the website looks on their mobile devices. Your product is great and Customer Support ([SENSITIVE CONTENT]) is amazing as mentioned before.
The ability to quickly and easily configure our HOA website is where this product shines. Our HOA is on the Starter package, yet this is feature rich with the ability to manage our members, post and expose HOA documents, ACH payments, calendars and the flexibility to create additional webpages as needed. The modern user experience provides our HOA a fresh new look. The fast response from our Onboarding...
Because HOA Start is so feature-rich and everything is configurable, there is alot of functionality in this product. I am an IT professional where I needed to reach out to the Support team for clarification on a couple items, like the Households feature for example. Two things that can be improved: 1) making HOA Start mobile enabled (not just viewing website on mobile device), 2) email blast as part of the Starter package.
You really may not know how rewarding a review like this is, but we want to assure you that we're thankful and proud to receive it. Our Specialists work hard for our clients on every plan purchased, regardless of size. It goes without saying that it's an easy job when the client comes in ready to succeed. Thank you again for the feedback, and we look forward to working with you!
David L.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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We had a bespoke website for our Homeowner's Association, and they were raising the price. We researched Homeowner Association-specific software, and was delighted to find HOAStart. The ease of use, look and feel are terrific, and we cut our annual costs in half.
The ease of set-up and forethought that went into the software makes it easy for even a low tech user to create an attractive and very functional website.
I really don't see a 'con'. We don't use all the features available in the site (like billing), but good to know they're there if we need them.
Wow! All we can say to this is a tremendous thank you! Your praise, your comments, they are extremely welcomed and appreciated. We're building something over here that we ourselves would be proud to use, and customer service is our top priority. It really makes us happy hearing you saved money jumping on our platform. Thank you again for your wonderful feedback.
Jack H.
Civic & Social Organization, 1-10 employees
Used daily for less than 6 months
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The customer service is excellent.. It is easy to add new containers and news items
Extra cost to produce a newsletter to use for the owners
We much appreciate the feedback you've given, Jack. This helps us to understand what we're doing well, and how we can improve. Customers mean everything to us, so we'll continue to get better as we go for the betterment of our product and consumer. Thanks again for taking the time. We look forward to the partnership!
Phillipa D.
Management Consulting, self-employed
Used daily for less than 6 months
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Benefits are huge - HOA start will allow us to eliminate many other platforms and have everything managed in one place
Working with HOA support made the transfer so smooth. The features are easy to understand and use. This platform is going to really allow us to communicate and build community for our members
There are some features I would like to see added: Being able to say why a date is blocked out for an amenity. Having the ability to click a box to add an Amenity Reservation to the community calendar. Being able to set up the Events Registration on the 3rd Monday of the month or every Monday with an end date. Being able to take ACH payments without a fee. A less expensive Newsletter option
It's always wonderful to end your week with a heartfelt review like this. These are extremely appreciated. You'll see a common message looking through the responses from our company over all these reviews... it's about the customer. We know our product delivers and we'll continue to improve upon it, but customer service is a responsibility we take very seriously. Thank you again for taking the time to tell us how we're doing!
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