Page 5 | HomeGauge Reviews - Pros & Cons, Ratings & more

Home Inspector Pro

Spectora

InspectAll

Palmtech Home Inspection Software

HomeGauge delivers the ultimate business toolkit for home inspectors. Try HomeGauge today with a FREE 30-day trial!

HomeGauge

Android

Web-based

Windows

iPad

iPhone

Owner

I love how robust and flexible the software is for customizing. The developers have done an outstanding job anticipating all types of uses and contingencies that make this software very user friendly.

Overall my experience has been very good & I'm happy with going with HomeGauge. I was primarily looking for a way to write better reports faster.

CEO/Home Inspector

HomeGauge has always responded quickly to any questions have had. Wonderful people to work with, who care about what they do.

Home Inspector

The customer service is superb-they answer immediately or immediately call you back, everybody is extremely knowledgeable about their own software, superbly helpful, polite and pleasant to deal with.

Managing Partner/Owner

The technical support department is always super helpful. They are quick to return my call, if they can’t answer when I call because they are helping other users.

President

Has the ability for you to make different templets for different types of inspections, example, Pools & Spa Inspections. Support is one of the best I have ever had the pleasure of using.

Managing a multi inspector firm MUST BE MADE EASIER. If it is not mad easier then I will have to leave HG as much as it will hurt at first, the current way of doing things is not tenable.

My clients and their professional realtors like the easy to read format of the reports. The support from the homegauge team is outstanding.

I have used the word "immediately" in all three reasons for liking HomeGauge, so I'm thinking what I like best about HomeGauge is that it works for Me immediately.

Owner/Inspector 

Easy to use, multiple features, great support when needed, client feedback was good, reliable for the most part, flexible and well written.

Fl licensed home inspector 

I hear there is a defect software that can be purchased and added to Home Gage from InterNachi. I wish Home Gage added this defect list to shorten my typing time and report writing.

I like that the software does everything from sound to pictures to videos and integrates them all together for a very good report.

Home inspector

Missing something in an inspection is difficult with the software notification when something is not filled out.

Although they offer a mobile version, the iPhone version is less than useless. My RV inspections take 6 to 8 hours and the iPhone version of HomeGauge would crash 3 to 8 times during an inspection.

From the use of software, the options available, and the excellent customer service, I wouldn't choose any other kind.

Inspector

The ability to integrate features like credit card payments or radon are also very helpful.

The cost and ease of set up was the selling factor for me back in 2005. I could lease the software affordably, which was important to me as a startup company.

I love this software because it has everything I need for my company in one software. From the software generating reports, scheduling, keeping track of inspections per month, sales revenue, etc.

Horizon

EZ Home Inspection Software

Satisfied

Owner operator 

Poor, it's not very well designed, there are places where they used 0 in place of an o. For example: Hell0 this is H0megauge. L0L

The worst advice I got when I became and inspector was to use this software.

Mediocre. Font in the overview section of the report is abysmal. Looks bad when uploaded. Looks even worse if the client prints it out. My ADA clients usually do as they meet together to strategize.

Be More user Friendly

Pros:
1.  Customer support is absolutely top notch and one of the best features of the company.
2.  I like the "full package" of business solutions ( scheduling, taking payment, software integration, website, etc) it has allowed me to start an inspection business literally from scratch and bring it to a fully functional prospering company.
3. Software and support are an excellent value for the cost.
4.  I have gotten many complements on my website design done by the HomeGauge team, and on my reports.
Cons:
5.  I have been VERY frustated with inability to manipulate the information of people who are my contacts,  not being able to make simple edits such as spelling, correcting phone numbers, etc.  This has been a problem numerous times.  In essence, I am NOT an administrator of my own contact list.  It gives me the unwelcome feeling that I don't own or control that part of my business.  As a business owner I should have my own administrative rights over all contact information that my company acquires.
6.  I dislike having a system that requires user names and passwords for the clients to access the reports.  Have had to apologize for this several times.
7. I would prefer for HomeGauge to be a seamless part of my company and presentation, instead of appearing to be a separate company that the customer must interface with or know about.  There is no need for my costumers to ever be concerned about who or what Homegauge is.

Homegauge Services and Software

Solved report writing as a whole. The platform is great and generating reports. Home Gauge has also built two websites to date. Each have turned out great. Web services has been great to work with. If there are changes or dislikes, home gauge has always been accommodating with changes and my expectations. 
Scheduler, which I don't use because it's too time consuming to use and set it all up. There are not enough options to change fees on the fly, too many fixed prices with no range of ability to change them to meet my needs.  

User Over 15 Years

My experience recently has been terrible. I have complained repeatedly that my clients cannot access inspection agreements (and reports) from their website. They have refused to address the problem. They have only been giving me lip service. Part of this problem was created when Homegauge added extra steps that my clients have to go through when approving inspection agreements. Homegauge added 4 pages (steps) that my clients have to see before accessing their agreements. More importantly, Homegauge added these pages in order to sell insurance and other services to MY CLIENTS. They are directly trying to market to the customers I worked hard to acquire. Marketing directly to my clients without my permission is unethical, but in the process of doing this, they have complicated the process my clients use when accessing their inspection agreements and reports. It is a great inconvenience to my  clients and Homegauge refuses to do anything about this.

Poor customer service

HomeGuage software is only as great as the people who provides the technical services.  Evertime I contact the HomeGauge support team to address a question or  issue regarding my report (99% of the time it's operator error on me!), the service team has been professional, proficient, resourceful, and uncommonly kind while making you feel your question is so important to them.  They even call you back to follow up with you, WHO does that?  HomeGuage does!!!

Veteran business owner loves working with another Navy Veteran Business Owner

Best Home Inspection Software

It has been a wonderful ride as I've become more comfortable with the mobile application and customizing my systems to compliment the web based service. The web services are an additional cost, but you are absolutely missing our and even causing yourself massive headaches if you aren't integrating the web portal.

My only choice and haven't looked back

Home Gauge has top notch products and customer services. It makes my job easier and my clients love the end product.

Home Gauge produces results

I am a AHIT trained inspector  and was convinced that their software was the best. After talking to many inspectors about the software they were using I decided to give  Homeguage a try. I was glad I did!! Homeguage is much better than its competitors that it's in a category of its own. It becomes very apparent that the software was created by a home inspector.  The only thing I regret  is not switching to Homeguage much sooner. I have been a home inspector going on 11 years and have been using Homeguage almost  5.  I have convinced 2 other inspectors in my area to use Homeguage as well and they feel the same way I do. 

Great Software

5-star experience. Pure and simple. Home Inspectors want support when they need it, but even more than that, they want to spend MORE time doing inspections instead of writing reports! With the Desktop HG app AND my mobile app with dictating capability. I have 90% of my report writing DONE while I am in the field doing the inspection. Bottom line: HG inspection software and their professional reports get me more business and make me more money!

Easy to Use. Spend more time DOING Inspections

Using the Home Gauge Companion on the phone or tablet helps to keep the reports, organized, especially when doing multiple inspections in a day. We are able to upload the report to the cloud and the office staff is able to begin reviewing the report and setting it up for final review before we even return to the office.

Home Gauge takes your business to the next level

The presentation is very professional and it's made my business better.

Homegauge 

My overall experience is very good. I particularly LOVE the great service as you guys are there when I need you. DO NOT CHANGE THIS! You are one of the few companies that I don't have to talk to India to get support, which is really no support at all. You have invested to make sure knowledgeable people for the most part are available to help. There is nothing worse than calling a support line and you know more than the person on the other end about their own software!!

??? Not sure what this is for

So far, I've had a great experience.  I have never experienced a time when I couldn't access it, and my clients and agents appear to like it also.  

Homegauge Software is the best I've used!

Overall, good. The various features (scheduling, notification emails, payment processing, report sending) have made managing my business at lot easier. The software could use some improvement. Technical and customer support at HG has always been excellent. Technical reps are very knowledgeable and professional. 

Great software, but could use a little improvement

The overall experience with HomeGauge is very good, almost excellent.  I wanted a product that gave immediate return, a professional impression, an ease of use for my customers, a rugged, mobile use platform (my phone), a user friendly software and support that made for little downtime.  I got/get all of this with HomeGauge.

HomeGauge Review

We have Many copies of this software and were hardcore supporters for many years, The delay in updates forced us to go in  a different direction and while we paid for services for many years that we really did not use as part of our profile when we cancelled services we were cut off from our stored reports. and as there is not a good backup system, these are not available to us

Good Product

It's Great! I contact customer service and get quick replies and easy to follow instructions when I get stuck on something.  I feel that they actually listen to their customer base and try to meet the concerns with updates of the software.  Sometimes I find myself watching the youtube video's that they do ... it does help.

Home Gauge report review 

This product and company has helped to streamline my processes.  I do not use all of their products, but the ones I do use are great. 

Easily customization and use 

The best administration software out there

I have a business advantage over many home inspector competitors in that I can type well.  I have a good, ever-improving library.  These assets allow me to inspect a house, discuss my findings with my client, show him/her my completed report and email it to the client and their realtor before I leave the property.  With Homegauge I provide immediate results at the end of each and every transaction.  

Sold on Homegauge

Customer service is outstanding and the company is always updating & with improvements as recommendations are heard.

HomeGauge Reviews - Page 5

500 reviews

Satisfied

Owner operator