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Horizon

Home inspection software that runs your entire business

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Horizon Features

Features Summary

Functionality

4.7

/5

64

Total features

39

1 categories

Horizon features

API
Activity Dashboard
Activity Tracking
Add & Edit Photos
Alerts/Notifications
Automatic Backup
Calendar Management
Comment Library

Common features of Home Inspection software

API
Activity Dashboard
Activity Tracking
Add & Edit Photos
Alerts/Notifications
Audit Management
Automatic Backup
Barcode / Ticket Scanning

Price starts from

79

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

64

Price starts from

79

/user

Per month

visit website

Total Features

39

Unique features

  • Dispatch Management

  • Estimating

  • Freehand Sketch

  • API

Functionality

4.9

/5

636

Price starts from

99

Per month

learn more

Total Features

27

Features in Common

24

Unique features

  • Drag & Drop

  • Forms Management

  • Video Support

Functionality

4.3

/5

1.7K

Price starts from

280

Per month

learn more

Total Features

105

Features in Common

27

Unique features

  • Vacancy Management

  • Task Management

  • Website Integration

  • Tax Management

Common Horizon comparisons

Horizon logo
HomeGauge logo
HorizonvsHomeGauge
Horizon logo
Home Inspector Pro logo
HorizonvsHome Inspector Pro
Horizon logo
Spectora logo
HorizonvsSpectora

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great check list software, but fails to allow for a library of specific narrative

Reviewed 5 years ago

I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation. Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report. I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

Pros

The interactive nature of the reporting, scheduling , billing etc

Cons

I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

Vendor response

Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box. Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting. We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In all these years Horizon keeps adapting and has never let us down

Reviewed 2 years ago

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

Pros

Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

Cons

A little more flexibility in the data capture would be ideal.

Vendor response

We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Steady performance and fantastic support

Reviewed 2 years ago

Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.

Pros

Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

Cons

Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

Vendor response

Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been. Have a great year!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We get more inspections because our report looks the most professional!

Reviewed 3 years ago

Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.

Pros

The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

Cons

I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

Vendor response

Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good, but could be excellent

Reviewed 3 years ago

Quick and fast report generation. Required items checklist is also very helpful. Being able to import boilerplate text entries created by third-party companies would be very easy, and make set up for new users quick.

Pros

Quick and easy Report generation and field notes. Marketer is great for automatic Communications.

Cons

Lack of simple additions that would make life easier for home inspectors. Examples. Customer contact information phone number excetera in Google Calendar entries. The ability to click on a field in the homepage of the website to bring up that section of the work order. At present you have to click on work order and then the section you want. Also, an indication of whether it is paid or contract signed...

Vendor response

Thanks for your feedback and suggestions. I will pass this along to the team. We'll soon be adding a feature allowing you to submit and rate feature requests mush easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Built My Business Around Horizon Home Inspection Software

Reviewed 2 years ago

I have been using Horizon software since 2011 but I have been aware of the system since its early development stages. The software is incredibly flexible and customizable. Others in my market use the same software but our reports come out completely different. The background of the software - the business management - is the thing that really impressed me the most. Very robust system with more buniess features than I can ever actually use.

Pros

Flexibility, customizable, ease of adding photographs, professional results, incredible design/support team available, continuous improvement/added features, amazing business features, scheduling, billing, business management, database...

Cons

Photo arrangements is not flexible in the PDF format. There is a conversion format to use MS WORD which does allow more flexibility but adds too much time to the report editing process

Vendor response

It's great to hear from experienced Home Inspection companies like yours Brad. Our reports and format are based on real feedback from home buyers and agents to get it right. Your reports look great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Reporting Tool

Reviewed 2 years ago

I use Horizon Software numerous times a week. I like how you can generate the report on the fly with the mobile app, and you don’t have to worry that you’re missing anything.

Pros

I like the ease of use and flexibility of the software.

Cons

The online version can be a little wonky sometimes.

Vendor response

Great hearing from you David! We appreciate learning your clients and agents love your reports and knowing you won't miss anything. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long time user

Reviewed 3 years ago

As a long time user of the Horizon software I am very pleased with the product and the service. Over the years the software has been improved and updated regularly without my involvement. The customer service is excellent - an important feature for a one-man operation such as mine. I have received compliments from both clients and agents on the report quality. Although there was initially a learning curve to overcome the report writing time has now become very reasonable. I recently read an online comment about the Horizon software where it was referred to as the gold standard. I fully agree! representative

Pros

My favorite feature is the off site data storage.

Cons

It's not free. Kidding aside, it does represent excellent value.

Vendor response

Thank you Jean! We appreciate the experience and knowledge you bring with your review. Glad the Horizon team and software has been a good fit for your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Horizon for Specway

Reviewed 3 years ago

Horizon has provided me with not just the report writing software, but a variety tools and third party integrations to simplify my work day. Horizon is continuously improving and growing it's capabilities with little to no monetary increase to the end user.

Pros

Flexible platform which accommodates all my aspects of inspecting. Residential, commercial, Environmental, and others. This saves me from buying (or subscribing) multiple platforms.

Cons

The billing is in USD only. All my accounting is in CND. Conversion must be done every month for accurate bookeeping.

Vendor response

Glad to see you're taking advantage of advanced features in the Horizon toolkit. We use and trust our 3rd party partners and happy to make them available to Horizon Professionals.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good but not great

Reviewed 3 years ago

I really like the reports that horizon generates. The app is easy to use to capture inspection data once you've got it mapped out. I don't like that it's still tied to a desktop. It's feels antiquated. There should be more options on the app like video recording and full photo editing. There should be no need to ever sit down at a desk to finish up the report.

Pros

The report that the software generates is second to none

Cons

Feels more dated than some other software

Vendor response

Hi Mike, Thanks for your review. We appreciate your comments and we are working hard to provide continuous improvement for Horizon. We will keep you updated with new changes as we make them. Team Horizon

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why I Use Hirizon

Reviewed 3 years ago

Horizon allows me to prepare detailed, good looking reports that my clients love.

Pros

Data entry - text and pictures - is easy and the published appearance is totally professional.

Cons

Most homes contain similar data that will always reappear in from home to home. For ease of entry Horizon is best organized using simple templates which cover these items take which take time to draft and organize. Once you've invested that time though it's easy sailing.

Vendor response

Really appreciate your feedback. It's great to hear from multi-inspector firms like yourself and the folks at Mike Holmes Inspections.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Horizon

Reviewed 3 years ago
Pros

The App :The ability to create a report in live time ,inserting pictures and comments of concerns while onsite limits the liability of forgetfulness . The desktop : The ability to import from different external sources into the report, allowing the Inspector to create a informative and illustrated inspection report for Clients .

Cons

Not all at desk features are available on the Phone app .

Vendor response

Thanks for the great feedback Murray! The mobile app is a great way to collect the data you need in the field and save time when writing your report.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and professional

Reviewed 2 years ago

Exceptional customer service. Ease of use. Professional.

Pros

The Horizon reporting program helped me everyday clearly communicate my findings with my clients

Cons

It would have been nice to have more options with auto fill and previous comments/notes in the report

Vendor response

Thanks for your feedback and review! Recommendation 'presets' let you further customize your standard notes. Contact us at 1-800-268-7070 or visit our helpdesk at http://bit.ly/HZNsupport for help. Also, keep an eye out for more updates to increase flexibility, build and customize comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Functionality at it's best

Reviewed a year ago

So far I am impressed. I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

Pros

I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

Cons

It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

Vendor response

We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best reporting on the market

Reviewed 3 years ago

I've been using this for 8 years full time and it has been a huge help in keeping my business with the best reporting in my market!

Pros

Ease of use and multi-user function. I love the auto diagrams that can be added to the report. The formatting of the report.

Cons

Most of the issues I have had have been fixed with upgrades.

Vendor response

Thanks for your feedback Josh! We think so too and glad to have you on board as we grow and innovate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Year in review

Reviewed 3 years ago

Personally don't understand why other inspectors are not using Horizon. I have tired several and nothing compares to them quality of thea reports.

Pros

Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional Designed by industry leaders

Cons

Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion. Customer support just tells you it's fine. Price listed in US funds which shows it true target market. Nothing else.

Vendor response

Thanks for your feedback Kyle! Our latest release of Report Designer gives you unlimited formatting control to remove white space, resize images and more. We're happy you know Horizon delivers the most Professional report in the industry.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great report and help

Reviewed 3 years ago

Set up the appointment on my laptop then go to inspection and up load photos then write report.

Pros

I was able to get one on one report writing help along with adding some features to my report to suit my needs better and able to promote it to some of my property management customers. Thank you.

Cons

no cons just needed to take more time to learn the software better.

Vendor response

Hi William, Thanks for the great review. We're always happy to help you meet and exceed the needs of your customers. To your success, The Horizon Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Reporting Package.

Reviewed 6 years ago

I switched to Horizon from another package. There are several features within Horizon which many other packages simply do not have. Now is it the best, well that certainly is a matter of opinion. It is not the least expensive, so if price is an issue then you may wish to look elsewhere. If pricing is not a major factor, then take a look, I think you will like what you find.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Robin, We appreciate honest opinions from Horizon Inspection Professionals. We're happy to answer questions or discuss added value, tools and services included. Thanks, The Horizon Team