Horizon Features

Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

A little more flexibility in the data capture would be ideal.

We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been. Have a great year!

The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.

Quick and easy Report generation and field notes. Marketer is great for automatic Communications.

Lack of simple additions that would make life easier for home inspectors. Examples. Customer contact information phone number excetera in Google Calendar entries. The ability to click on a field in the homepage of the website to bring up that section of the work order. At present you have to click on work order and then the section you want. Also, an indication of whether it is paid or contract signed...

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Thanks for your feedback and suggestions. I will pass this along to the team. We'll soon be adding a feature allowing you to submit and rate feature requests mush easier.

Flexibility, customizable, ease of adding photographs, professional results, incredible design/support team available, continuous improvement/added features, amazing business features, scheduling, billing, business management, database...

Photo arrangements is not flexible in the PDF format. There is a conversion format to use MS WORD which does allow more flexibility but adds too much time to the report editing process

It's great to hear from experienced Home Inspection companies like yours Brad. Our reports and format are based on real feedback from home buyers and agents to get it right. Your reports look great!

I like the ease of use and flexibility of the software.

The online version can be a little wonky sometimes.

Great hearing from you David! We appreciate learning your clients and agents love your reports and knowing you won't miss anything. Thanks again!

My favorite feature is the off site data storage.

It's not free. Kidding aside, it does represent excellent value.

Thank you Jean! We appreciate the experience and knowledge you bring with your review. Glad the Horizon team and software has been a good fit for your business.

Flexible platform which accommodates all my aspects of inspecting. Residential, commercial, Environmental, and others. This saves me from buying (or subscribing) multiple platforms.

The billing is in USD only. All my accounting is in CND. Conversion must be done every month for accurate bookeeping.

Glad to see you're taking advantage of advanced features in the Horizon toolkit. We use and trust our 3rd party partners and happy to make them available to Horizon Professionals.

The report that the software generates is second to none

Feels more dated than some other software

Hi Mike, Thanks for your review. We appreciate your comments and we are working hard to provide continuous improvement for Horizon. We will keep you updated with new changes as we make them. Team Horizon

Data entry - text and pictures - is easy and the published appearance is totally professional.

Most homes contain similar data that will always reappear in from home to home. For ease of entry Horizon is best organized using simple templates which cover these items take which take time to draft and organize. Once you've invested that time though it's easy sailing.

Really appreciate your feedback. It's great to hear from multi-inspector firms like yourself and the folks at Mike Holmes Inspections.

The App :The ability to create a report in live time ,inserting pictures and comments of concerns while onsite limits the liability of forgetfulness . The desktop : The ability to import from different external sources into the report, allowing the Inspector to create a informative and illustrated inspection report for Clients .

Not all at desk features are available on the Phone app .

Thanks for the great feedback Murray! The mobile app is a great way to collect the data you need in the field and save time when writing your report.

The Horizon reporting program helped me everyday clearly communicate my findings with my clients

It would have been nice to have more options with auto fill and previous comments/notes in the report

Thanks for your feedback and review! Recommendation 'presets' let you further customize your standard notes. Contact us at 1-800-268-7070 or visit our helpdesk at http://bit.ly/HZNsupport for help. Also, keep an eye out for more updates to increase flexibility, build and customize comments.

I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

Ease of use and multi-user function. I love the auto diagrams that can be added to the report. The formatting of the report.

Most of the issues I have had have been fixed with upgrades.

Thanks for your feedback Josh! We think so too and glad to have you on board as we grow and innovate.

Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional Designed by industry leaders

Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion. Customer support just tells you it's fine. Price listed in US funds which shows it true target market. Nothing else.

Thanks for your feedback Kyle! Our latest release of Report Designer gives you unlimited formatting control to remove white space, resize images and more. We're happy you know Horizon delivers the most Professional report in the industry.

I was able to get one on one report writing help along with adding some features to my report to suit my needs better and able to promote it to some of my property management customers. Thank you.

no cons just needed to take more time to learn the software better.

Hi William, Thanks for the great review. We're always happy to help you meet and exceed the needs of your customers. To your success, The Horizon Team

No pros were added to this review

No cons were added to this review

Hi Robin, We appreciate honest opinions from Horizon Inspection Professionals. We're happy to answer questions or discuss added value, tools and services included. Thanks, The Horizon Team