Most popular features of all Real Estate & Property apps
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25 reviewers had the following to say about Horizon Software's features:
The background of the software - the business management - is the thing that really impressed me the most.
Pros
Flexibility, customizable, ease of adding photographs, professional results, incredible design/support team available, continuous improvement/added features, amazing business features, scheduling, billing, business management, database...
Cons
There is a conversion format to use MS WORD which does allow more flexibility but adds too much time to the report editing process
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It's great to hear from experienced Home Inspection companies like yours Brad. Our reports and format are based on real feedback from home buyers and agents to get it right. Your reports look great!
Being able to import boilerplate text entries created by third-party companies would be very easy, and make set up for new users quick.
Pros
Quick and easy Report generation and field notes.
Cons
The ability to click on a field in the homepage of the website to bring up that section of the work order. At present you have to click on work order and then the section you want.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for your feedback and suggestions. I will pass this along to the team. We'll soon be adding a feature allowing you to submit and rate feature requests mush easier.
Set up the appointment on my laptop then go to inspection and up load photos then write report.
Pros
I was able to get one on one report writing help along with adding some features to my report to suit my needs better and able to promote it to some of my property management customers.
Cons
no cons just needed to take more time to learn the software better.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Hi William,
Thanks for the great review. We're always happy to help you meet and exceed the needs of your customers.
To your success,
The Horizon Team
Horizon has provided me with not just the report writing software, but a variety tools and third party integrations to simplify my work day.
Pros
Flexible platform which accommodates all my aspects of inspecting. Residential, commercial, Environmental, and others. This saves me from buying (or subscribing) multiple platforms.
Cons
All my accounting is in CND.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Glad to see you're taking advantage of advanced features in the Horizon toolkit. We use and trust our 3rd party partners and happy to make them available to Horizon Professionals.
Great feedback from clients on report layouts
Pros
Personalized narrative options Automatic payment platform
Cons
No negative issues. Easy to use for me and my employees
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Great to hear your clients are impressed with your Horizon reports. It's great to be working with your team!
I have tired several and nothing compares to them quality of thea reports.
Pros
Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional Designed by industry leaders
Cons
Blank spaces on report between sections looks unprofessional.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Thanks for your feedback Kyle! Our latest release of Report Designer gives you unlimited formatting control to remove white space, resize images and more. We're happy you know Horizon delivers the most Professional report in the industry.
It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.
Pros
The best thing about Horizon is the interface and the report appearance when the clients get it.
Cons
One was for more picture storage (you get like 200) but for those 4 families and such more would be better.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business!
Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.
Very please with the software and the ability to change things up and keep things in order for better report writing.
Pros
It is easy to understand and use.
Cons
I find the mobile app very difficult to use and maneuver.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Chris, thanks for your review of Horizon. You have a complete list of inspection content on all platforms, which can be a lot on smaller devices.
We'd be happy to give you a personal tour and tips using Horizon Mobile.
Company support is fantastic. They have always responded to me extremely quickly even when questions are asked through their Facebook page.
Pros
Utilizing the mobile app allows me to have the majority of my report filled in when I get back to the office.
Cons
Never have had it be a big issue but it would be nice to determine the specific order of multiple pics.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Fantastic feedback and review! Thank you Eric for your telling folks about your experience with Horizon.
We're really proud of our Support and Training teams too!
The customer service is excellent - an important feature for a one-man operation such as mine.
Pros
My favorite feature is the off site data storage.
Cons
It's not free. Kidding aside, it does represent excellent value.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you Jean! We appreciate the experience and knowledge you bring with your review. Glad the Horizon team and software has been a good fit for your business.
I enjoy the built in option of not releasing the report until the inspection agreement has been signed and payment has been received.
Pros
Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track
Cons
Photo limit is a little low Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Alex, thanks for your review. We're glad that Horizon is helping you grow your business and we always invite any comments for improving our product.
We also have some terrific news for you. We just increased the photo limit to 200,. One of the many benefits of being a Horizon user is that we continuously provide updates. And your comments help us do just that.
Any issues I have had with Horizons has been addressed immediately. The rep is great to deal with.
Pros
How easy it is to use and how professional the report looks when completed.
Cons
Reports cannot be completed and sent out on a mobile phone.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It makes us very happy to have been working with you for so long Ron. Looking forward to coming out your way again soon.
I have been using the package for over 5 years now and I am impressed with the overall ease of use and look of the reports. Clients seem to like them as well.
Pros
The ability to schedule, report and publish very professional looking reports to my clients
Cons
Price. It is inline with one other provider that I know of, but far more expensive than others. The necessity for paying in US dollars and being in Canada only inflates the cost of use.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Great to hear your clients love your reports! They are a major contributor for design feedback on Horizon's professional presentation and content.
I also received feedback from a couple of my clients and they are quite impressed with the format and clarity of the inspection report.
Pros
I take advantage of the mobile application where I can actually add pictures and start building the report while I'm still onsite.
Cons
This is only nitpicking but it would be nice if my personal calendar events would push into Horizon's schedule.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Hi Nick,
Thanks for the awesome feedback!
Reduces reporting time giving me a life in the evenings.
Pros
Designed by inspectors for inspectors.
Cons
Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been.
Have a great year!
Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report.
Pros
The interactive nature of the reporting, scheduling , billing etc
Cons
I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Horizon Software
I think Horizon could fairly easily meet the needs of those interested in a narrative report style by facilitating a library of standardized comments. You could probably take over both those market segments.
Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box.
Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting.
We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243
The time saving aspect was critical to me because the former method I used was taking far too much time to do up a thorough, professional report. The second aspect of my former method was that I had to purchase thick manuals that were constantly rising in cost which I had to pass on to the client; increasing my overall invoice while my competitors were able to maintain their lower prices.
Pros
The check boxes are simple to use, very time saving with an added simple method of customization option sets this software well above the last three methods I've experienced over the past 20 years. The extensive reference library is pretty amazing as well. For new inspectors to the industry; this software is a very in-depth, comprehensive program that really has everything within it to set you up for success. BUT, it is imperative that you take the time to customize it to your liking; however long that takes.
Cons
One small point I find missing is to know if the client actually received the work order along with a simple way of resending it if not opened or received.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thank you Roger for your thorough review! We understand the change management process very well and glad you're taking advantage of free training. You will also learn about sending automated emails and email tracking in these sessions. You can also contact us direct 866.303.7999
The customer service department is outstanding!
Pros
Very clean and professional report! Myself an my clients like the live links to switch between sections of the report.
Cons
There not very many options in the infield app in regards to the annotations on the pictures which means more time at home on the computer verses spending time with the family.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Chris, we appreciate your review. We're proud of how unique and effective the report is to use for Home buyers. If your clients love your reports then we've done our job.
I get additional jobs and great feedback regarding my report with this software
Pros
Has Integrated Action List Generator and mobile software.
Cons
This software is a little harder to setup but the customer support is second to none. Well worth the extra effort!
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you for your feedback and experience sharing with Horizon! We're proud of Horizon's professional and specialized reports. They're design is based on Client and Agent feedback. We understand change management is one of the biggest challenges, that's why we invest training time with every new customer. Best, The Horizon Team
Customer service was good, but you need wifi to complete the report which makes it difficult to use in the field.
Pros
I like how it inserted photos directly in each section of the report rather than all photos at the end.
Cons
Reports were much too long and it scared off agents.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
We very much appreciate your feedback and comments! Did you know you have unlimited format options to have your Texas integrated form appear where and how you like it? We'll reach out to you.
I've used Horizon for a few sample reports but choose to use my own propriety home inspection software for generating reports for clients.
Pros
For beginners it creates a basic inspection report to provide to your clients.
Cons
Horizon creates a bare-bones home inspection report. It generates a basic checklist where one can add photos and graphics but is not a narrative report.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Hi Matthew, we appreciate you taking the time to comment. Unfortunately, it appears you've started in a limited trial.
Contact me at 1.866.303.7999, I'd be happy to unlock the full version for a more complete trial and offer a personal demonstration.
Exceptional customer service. Ease of use.
Pros
The Horizon reporting program helped me everyday clearly communicate my findings with my clients
Cons
It would have been nice to have more options with auto fill and previous comments/notes in the report
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for your feedback and review!
Recommendation 'presets' let you further customize your standard notes. Contact us at 1-800-268-7070 or visit our helpdesk at http://bit.ly/HZNsupport for help.
Also, keep an eye out for more updates to increase flexibility, build and customize comments.
Horizon allows me to prepare detailed, good looking reports that my clients love.
Pros
Data entry - text and pictures - is easy and the published appearance is totally professional.
Cons
Once you've invested that time though it's easy sailing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Really appreciate your feedback. It's great to hear from multi-inspector firms like yourself and the folks at Mike Holmes Inspections.
I will keep using this product as long as I can.
Pros
Easy to use and great report for clients
Cons
Some items reported as bugs still remain after a number of years.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for ranking Horizon so highly Gary! Horizon continues to develop and keep our infrastructure up to date. We appreciate your cooperation and patience as a Horizon Professional.
The Horizon Team
I’ve utilized many home inspection report software packages in the past.
Pros
An easy to use, and quick report writing program.
Cons
I’ve had to write several recommendations that were missing from the software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Very much appreciate your review Ryan! As a home inspection company ourselves, we're able to design reporting features to simplify, save clicks and time.
