Hostfully Property Management Platform Features

Hostfully Property Management Platform

Property management platform for vacation rental businesses

4.38/5 (48 reviews)

Hostfully Property Management Platform Feature Summary

  • Channel Manager
  • Expense Management
  • Faculty/Staff Management
  • Fee / Commission Management
  • Financial Reporting
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Maintenance Management
  • Online Payments
  • Owner Statements
  • Payment Processing
  • Property Database
  • Rent Tracking
  • Tenant Tracking
  • Vacancy Management
  • Vacancy Tracking

Competitor Feature Comparison

API
Accounting Management
Activity Dashboard
Activity Tracking
Analytics
Availability Management
Booking Management
Calendar Management
Campaign Planning
Channel Management
Client Management
Collaboration Tools
Communications Calendar
Contact Management
Credit Card Processing
Custom Fields
Customer Experience Management
Customizable Branding
Customizable Templates
Digital Signature
Electronic Payments
Email Templates
Event Triggered Actions
Expense Tracking
Filtered Views
Instant Messaging
Lead Management
Location Tracking
Multi-Channel Distribution
Multi-Channel Management
PCI DSS Compliance
Partner Portal
Performance Metrics
Pipeline Management
QuickBooks Integration
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Sales Reporting
Search Functionality
Template Management
Text Editing
Third Party Integration
Transaction Monitoring
Vendor Management
Widgets
Work Order Management
Learn moreCompare App
API
Accounting Management
Activity Dashboard
Activity Tracking
Analytics
Availability Management
Booking Management
Calendar Management
Campaign Planning
Channel Management
Client Management
Collaboration Tools
Communications Calendar
Contact Management
Credit Card Processing
Custom Fields
Customer Experience Management
Customizable Branding
Customizable Templates
Digital Signature
Electronic Payments
Email Templates
Event Triggered Actions
Expense Tracking
Filtered Views
Instant Messaging
Lead Management
Location Tracking
Multi-Channel Distribution
Multi-Channel Management
PCI DSS Compliance
Partner Portal
Performance Metrics
Pipeline Management
QuickBooks Integration
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Sales Reporting
Search Functionality
Template Management
Text Editing
Third Party Integration
Transaction Monitoring
Vendor Management
Widgets
Work Order Management
Visit WebsiteCompare App
API
Accounting Management
Activity Dashboard
Activity Tracking
Analytics
Availability Management
Booking Management
Calendar Management
Campaign Planning
Channel Management
Client Management
Collaboration Tools
Communications Calendar
Contact Management
Credit Card Processing
Custom Fields
Customer Experience Management
Customizable Branding
Customizable Templates
Digital Signature
Electronic Payments
Email Templates
Event Triggered Actions
Expense Tracking
Filtered Views
Instant Messaging
Lead Management
Location Tracking
Multi-Channel Distribution
Multi-Channel Management
PCI DSS Compliance
Partner Portal
Performance Metrics
Pipeline Management
QuickBooks Integration
Quote Management
Reminders
Reporting & Statistics
Reservations Management
Sales Reporting
Search Functionality
Template Management
Text Editing
Third Party Integration
Transaction Monitoring
Vendor Management
Widgets
Work Order Management
Visit WebsiteCompare App

Hostfully Property Management Platform Feature Reviews

25 reviewers had the following to say about Hostfully Property Management Platform's features:

Spencer @ Travlr

Orbirental is a next generation VR platform at the leading trend of technology

2017-06-08

Pros

Orbirental has an innovate and easy to use interface for managers, staff and guest inquiries. The lead management pipeline is what Orbirental has mastered at the core of its PMS, but there are so many useful integrations that make Orbirental a truly one-stop shop for any size management company that wants to stay at the leading trend of technology and run their business efficiently and effectively.

Cons

Orbirental does not provide a website builder but can help vacation rental management companies build a customer and highly optimized website instead, using their API for data synchronization and payment processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Philippe Pieri

A very promising Vacation Rentals Management platform

2019-08-31

Pros

Intuitive interface and dashboard, visual representation of the sales pipeline, APIs and 3rd party software integration, partnerships, guidebooks integration, experienced and friendly support team, dynamic and involved executive team.

Cons

Overall, I wish the user interface were better optimized for mobile devices.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Spencer Wampole

Orbirental is a Great PMS for the Modern Property Manager Looking for a Fully Integrated Solution!

2017-01-14

From being able to send custom quotes to potential guests, to syncing with dynamic pricing engines, to the plug and play calendar and booking widgets, Orbirental is a software that is very streamlined in its design and user interface, but don't let the simplicity of the UI fool you......this software is extremely dynamic and provides an integrated all-in-one solution for the modern property manager!

Pros

Easy to onboard, efficient to use, automated and extremely powerful for a full service property manager!

Cons

nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Hostfully Property Management Platform

Keep up the high level of personal attention for clients, and it may be really useful to have a 24/7 customer service phone number for managers to call. However, the chat feature is a useful tool for now.

Source: Capterra
Helpful?   Yes   No
Read more
Tod Caton

The Best Kind of PMS Out There!

2019-07-23

Even more than the Hostfully Guidebook, the Hostfully PMS/PMP has really, really impacted the professionalism of my business and has helped to eliminate errors associated with my historical system. No more manual entry and much less chance of double-booking potential. Highly recommended!

Pros

I know I'm not a big user, but the business functionality and "big city" look of the automatically triggered emails paired with the multi-OTA calendar sync paired with the ease of calendar export (to my website showing live-availability) has made my work life infinitely easier...and has helped lead to an awesome work-life balance!

Cons

Like any well-thought-out system, there are a lot of details to get a handle on to best utilize the capabilities. I could use a one-on-one training session at some point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Halverson

Early User...and Hostfully Continues to Add More Relevant Features

2020-06-18

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Pros

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Cons

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Gulesserian

Tried the rest...this is the best! Look no further

2019-07-10

The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager.

Pros

The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier.

Cons

Using alternative property management solutions, they all had "apps".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexandre Laberge-Ayotte

Best Channel Manager on the market

2019-01-24

Pros

We went around the market trying to find a solution for our business and we noticed those features with orbirental that sold us : Full unlimited API, automatic payment solutions, integration with third party services, modern and fast interface and cordial support from the whole team.

Cons

- Support not 24/7 (but california business hours) - Small market in Quebec Canada for now - Nothing that is not manageable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Oden

We have successfully used Orbirental as booking platform for our vacation rentals for the last year

2018-01-11

Orbirental has enabled us to accept direct bookings for our vacation rental properties, reducing our dependency on the big listing platforms.

Pros

We use Orbirental is our back-end for lead management, calendar sync and payment processing for all of our direct bookings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Ng

Solid platform for efficiency, productivity and scale

2016-10-17

After exploring many solutions out there for property management systems, Orbirental's our preferred choice. The interface is simple, and it offers a platform that scales as we grow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith Crosley

Extremely Helpful Cloud Solution for Vacation Rentals: Calendar, Booking Widget, Lead Management++

2017-01-26

And, if you don't have a way to securely and directly take payments, well it gives you that, too (with support for many different payment processing and payment methods).

Pros

Enables payment processing.

Cons

A companion app for mobile would be awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Hostfully Property Management Platform

See the calendar and booking widget serving up live information on availability.

Source: Capterra
Helpful?   Yes   No
Read more
Patrick Rech

Orbirental has greatly improved our productivity

2016-06-28

Automation of menial tasks has allowed us to free up time for our sales agents, and they can use this time to find new prospects and partner agencies.

Pros

Great response from the customer servicer team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Persida Matei

Open platform to integrate with other solution providers

2017-11-29

Time savings

Pros

They're working on integrating with 4 companies. Payments? There's 4 solutions for that.

Cons

I just want to make sure I'm on the best platform that adapts with the times, and from my research there's many software solutions that do vacation rental management well, but I think Orbirental is the most adaptible/growth-centric, and that will be valuable to have as new features and more efficient methods of automation are created in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimo Smigielski

Fantastic next generation rental management

2016-03-09

My company handles property management rentals differently than most, Hawaii regulations require a 30-day minimum and as such, we needed to work with Orbirental to be compliant.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Orbirental


Kimo - it's been a pleasure working with you as well. We're happy and honored to provide you the service to make your business even more successful.

Read more
Edgar Sanchez

Consider other products before marrying yourself to this one!

2018-05-24

Direct API Connections that sort of work.

Pros

The best part of this product is the claim to directly connect via API to all the major networks including Airbnb, HomeAway/VRBO, Booking.com, TripAdvisor, and Expedia(STILL PENDING).

Cons

Their interface and UX is sluggish at best.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Orbirental


Review factually wrong as Orbirental's support is usually reported as outstanding by our users, and the platform does support multiple Stripe accounts. User is obviously free of his opinions on the interface.

Read more
Jennifer Bell

Software looks good but the company is not

2018-02-10

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year.

Pros

This one looked promising and I was very keen on it: - It seems easy and straightforward to set up and use - There are useful connections to other apps and complementary software

Cons

I received no reminder that the two-week trial was coming to an end and that I would be charged.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Orbirental


User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Read more
Keith Freedman

Hostfully Platform saves us time and makes us more money

2019-07-20

While we don't find value in every new feature, we're happy with the pace that they're responding to feature requests.

Pros

The ease of using the channel manager and adjusting per-channel pricing.

Cons

The user interface. It's not flashy, but it's functional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
LISA MCILWAIN

Doesn't work, wipes out listing data: RUN AWAY

2018-09-19

Waste of time and money.

Pros

- the UI would be nice, if the product actually worked

Cons

- claims to integrate with VRBO, but does it only for 5 listings or more - integration with VRBO and TripAdvisor is very complicated and requires giving up payments via VRBO - when I uploaded my listing from Airbnb, then sync'ed 1) Airbnb promptly delisted my listing as being a vacation rental in a prohibited area, which it is not, and 2) my house rules, arrival directions, cancellation policy, instant-book requirements, and check-in/out times were wiped out. - when I sync'ed with Booking.com, listing data was also wiped out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Orbirental


This is a fake review and has been reported to Capterra for removal.

Read more
James Guzman

Great looking and easy to use software

2018-01-10

Pros

The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.

Cons

I think it is still pretty new so there is some functionality missing that they are working on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ian McHenry

Great Next Generation Property Management Software

2016-06-29

Orbirental has an incredibly slick, easy-to-use interface that is rapidly growing in functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Morales

Excellent service, and great features

2017-04-26

I have been in the rental business for over 10 years now and have used other property management software in the past which they lead me nowhere, poor customer service, lack of features, among other things.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stefan Raffeiner

Amazing API integrations

2016-09-29

Orbirental features a innovative and easy to use user interface. It's easy to integrate Orbirental with other tools, and they keep adding more integrations!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Springer

A Complete PMS for our Vacation Rental Management Company!

2019-07-23

The integrations and ease of use make this product invaluable to our operation.

Pros

From the start, [SENSITIVE CONTENT HIDDEN] and the team were quick to respond to help us get set up and work through any issues we encountered.

Cons

My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Jacobson

Awesome Property Management Software with Amazing Support!

2017-07-25

Great support by a great team - huge upside

Pros

The integrations that are live and coming to Oribirental are very exciting and one of the main reasons I switched to them.

Cons

I'd like to see some more options on the reports and I'm told they are coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mihaly Rege

Excellent customer support

2016-08-17

However Stephan from the head of the company is always very quick to respond and just super helpful with even with things that would be more of a responsibility of a third party to help you with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Duran Price

Finally, Vacation Rental Booking done right!

2015-12-11

And I really appreciate the way the dashboard is designed, you always know what's going on at a glace, and the built in reports allows you to learn so much about your operation, and you can use what you've learned to adjust your strategy as appropriate so your properties perform even better.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more