Hostfully Property Management Platform Pricing Plan & Cost Guide

Hostfully Property Management Platform

Property management platform for vacation rental businesses

4.38/5 (48 reviews)

Hostfully Property Management Platform Pricing

Starting from: $59.00/month

Pricing model: Subscription

Hostfully offers both monthly & annual subscriptions
Monthly:
Starter Plan- $59/month for 1 to 5 properties
Pro Plan- $155/month for 6 to 19 properties
Premium Plan- $289/month for 20 to 99 properties
Gold Plan- $599/month for 100 to 249 properties

Annual:
Starter Plan- $49/month for 1 to 5 properties
Pro Plan- $129/month for 6 to 19 properties
Premium Plan- $219/month for 20 to 99 properties
Gold Plan- $499/month for 100 to 249 properties

Competitors Pricing

BrokerSumo

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Pricing model: Subscription
Free Trial: Available (No Credit Card required)

MRI ProLease

Starting from: 6000.00/year
Pricing model: Subscription

Juniper Square

Pricing model: Subscription

Simple Neighbor

Starting from: 10.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

CINC

Pricing model: Subscription

Hostfully Property Management Platform Pricing Reviews

Pros
  • Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.Nick H.Read the full review
  • Orbirental has saved our team countless man hours of work and anytime we’ve encountered an issue it has been addressed and resolved promptly.Michael S.Read the full review
  • The integrations and ease of use make this product invaluable to our operation.Michael S.Read the full review
Cons
  • My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing.Michael S.Read the full review
  • Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets.Verified ReviewerRead the full review
  • Customer service is rarely available and might answer you in two or three days if you’re lucky. Financial accounting is horrible.Stephanie W.Read the full review
83%
recommended this to a friend or a colleague

12 reviewers had the following to say about Hostfully Property Management Platform's pricing:

Keith Freedman

Hostfully Platform saves us time and makes us more money

Used daily for 1-2 years
Reviewed 2019-07-20
Review Source: Capterra

We have been using the product for 2 years and it keeps improving. While we don't find value in every new feature, we're happy with the pace that they're responding to feature requests.

Pros
The ease of using the channel manager and adjusting per-channel pricing.

Cons
The user interface. It's not flashy, but it's functional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alexandre Laberge-Ayotte

Best Channel Manager on the market

Used daily for 6-12 months
Reviewed 2019-01-24
Review Source: Capterra

Pros
We went around the market trying to find a solution for our business and we noticed those features with orbirental that sold us : Full unlimited API, automatic payment solutions, integration with third party services, modern and fast interface and cordial support from the whole team. Low price, fast growing company and merging with Hostfully for an even more complete experience.

Cons
- Support not 24/7 (but california business hours) - Small market in Quebec Canada for now - Nothing that is not manageable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Buggy software with no customer support - high business risk

Used daily for less than 6 months
Reviewed 2018-08-01
Review Source: Capterra

Pros
I like the concept of some of the *advertised* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.

Cons
You have to set it up yourself. Documentation is dated and poorly written. I managed to get a couple of my Airbnb listings connected BUT the calendar was not syncing properly. I then asked Orbi to do a set up for me - which they agreed to, for a fee. Then the bugs started: - calendar was not syncing properly still - took days to fix that - I had 2 listings in Airbnb which were "linked" (same property). Orbi "linked" them in their system and the link didn't work and I had 3 double-bookings - Orbi forgot to sync my HomeAway calendar - two of my Airbnb listings kept showing up as "Rejected" in Airbnb platform. Orbi would't help to figure it out, Air kept saying it's Orbi's issue - cancelled Air bookings would not "cancel" in Orbi and continue to block my calendar You would think if you are a startup and have buggy software you'd try to compensate with strong customer support. Not in this case. On average, as others have mentioned, it is 3-4 days to get a response and they act as they are doing you a favor. CEO himself is often answering customer support questions (to me, it indicates lack of systems in place). When I alluded to the fact that their response time is too long - that's the answer I got from the CEO: "As you know, we're a small startup and we also try to enjoy our weekends". Is it a joke? You have paying customers with tons of outstanding tickets some of which require immediate attention and you are concerned about enjoying your weekends? Good luck.

Response from Orbirental


This is a fake review and has been reported to Capterra for removal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ryan Gulesserian

Tried the rest...this is the best! Look no further

Used daily for 6-12 months
Reviewed 2019-07-10
Review Source: Capterra

Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager. I have used 3 other "top rated" alternative property management solutions and they all fall flat and short. When I say I recommend "them"...Hostfully...I say that because you are not just getting software...you are getting a team dedicated to making their customers user experience a successful one! They understand their clients success (us) means their success. I am happily staying with this company because nobody else has come close to solving my challenges as they are currently doing.

Pros
Simple setup...really nice GUI...easy to navigate...no unnecessary clicks and extremely intuitive. The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier. Not to mention distribution, channel management...all this is supposed to be cumbersome...not so anymore. My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time! Free time equals more marketing, etc. The productivity that this software achieves must be worth checking out. Oh...and the support! ...due to the thoughtful design of the platform I find myself figuring things out on my own....however when you are in a bind...it seems the support is always there. Hostfully's support apparatus is easily twice as fast as the other platforms I have used. It's not even close frankly. In fact, I left another platform because of this very support problem that Hostfully has solved. Lastly, let's not forget value...the price. I think their pricing plans are competitive and more than reasonable when you think about how many problems they have solved.

Cons
While it's not a deal breaker...an app would be nice. Using alternative property management solutions, they all had "apps". But what's the point of an app whey they are broken, clunky and lacking in every way imaginable? That describes the "competitors" mobile offerings. Believe me I tried them...for years...each! Hostfully does not have an app...but their site is completely "mobile friendly". Initially I was concerned but it turns out I couldn't have been more wrong. I would rather have a mobile friendly site that achieves ALL than an app that claims to have all, most...or some...yet has nothing of real value. Hostfully's site is SUPER EASY on your mobile device. Don't worry about it! I'm extremely mobile and if it was a pain...I would have moved on by now...and I'm not...no way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Springer

A Complete PMS for our Vacation Rental Management Company!

Used daily for 6-12 months
Reviewed 2019-07-23
Review Source: Capterra

Orbirental has saved our team countless man hours of work and anytime we’ve encountered an issue it has been addressed and resolved promptly. The integrations and ease of use make this product invaluable to our operation.

Pros
From the start, [SENSITIVE CONTENT HIDDEN] and the team were quick to respond to help us get set up and work through any issues we encountered. We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.

Cons
My only complaint would be a few missing feature such as some smaller individual integrations with Airbnb such as an auto message respond for Airbnb inquiries and last minute pricing. However, the team continues to roll out new and improved updates and functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sean Ragsdale

Good, but not great.

Used weekly for less than 6 months
Reviewed 2018-01-19
Review Source: Capterra

Pros
Orbirental is great if you have 5 properties or less and want basic functionality to synchronize your listings with multiple channels. Simple, non cluttered interface and easy to use. New features and tools are forthcoming.

Cons
If you have 6 or more properties, you have to enroll in the "Pro" plan which is more than double the price of their basic "Starter" package, which only requires up to 5 properties.. I think there should be more scaleability and options to match the right plan with your portfolio size and budget.

Response from Orbirental


Hi Sean,

Thanks for your feedback. Unfortunately, we're a bit confused by this review, because for customers with more than 6 properties, we always are happy to discuss a customized and scalable implementation based on your needs.

Customers have been happy with the value of the service at the Pro level, and several have even said that our Pro price point is on the low side.

For customers that fall in the "middle" (between Starter and Pro) we're happy to discuss a reasonable pricing plan that makes the sense for your business.

If you have more questions or feedback, please reach out to us directly: hello@hostfully.com.

Sincerely,
Margot Schmorak
CEO and Co-Founder
Hostfully / Orbirental

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jennifer Bell

Software looks good but the company is not

Reviewed 2018-02-10
Review Source: Capterra

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Pros
A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it: - It seems easy and straightforward to set up and use - There are useful connections to other apps and complementary software. - The pricing is competitive. Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Cons
In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is. I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me. Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied? I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Response from Orbirental


User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Manish Pishey

Perfect Solution to manage a Vacation Rental Business

Used daily for 6-12 months
Reviewed 2017-02-23
Review Source: Capterra

I was introduced to Orbirental by our Director who runs a vacation rental business. We had some tough time before, managing multiple lists and schedules - keeping track of the overall business. I got on with the software very quickly for its simplicity and had all data under my fingertips instantly. More importantly, we could invite other agents, sync calendars and prices from some of the top rental sites such as Airbnb and Homeaway. Even had frequent upgrades and other software tools which has made our lives convenient. My Director later on was so impressed we had rebuilt our website through them. Customer interaction is excellent through instant messages or email. Highly recommended!!

Pros
Simple, Property details can be updated easily and syncing data is faster

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Spencer Wampole

Orbirental is a Great PMS for the Modern Property Manager Looking for a Fully Integrated Solution!

Used daily for less than 6 months
Reviewed 2017-01-14
Review Source: Capterra

Orbirental has a very automated setup and on boarding process and the team of technicians are there to make sure that everything goes smoothly. The software allows users to easily turn on and off integrations with 3rd party softwares that are extremely useful tools for running a full service property management business with streamlined operations, marketing, guest services, automation and reporting. This software is designed at its core to streamline the inquiry and booking process in an easy to use Dashboard. From being able to send custom quotes to potential guests, to syncing with dynamic pricing engines, to the plug and play calendar and booking widgets, Orbirental is a software that is very streamlined in its design and user interface, but don't let the simplicity of the UI fool you......this software is extremely dynamic and provides an integrated all-in-one solution for the modern property manager!

Pros
Easy to onboard, efficient to use, automated and extremely powerful for a full service property manager!

Cons
nothing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Spencer @ Travlr

Orbirental is a next generation VR platform at the leading trend of technology

Used daily for 6-12 months
Reviewed 2017-06-08
Review Source: Capterra

Pros
I have been really impressed by the functionality of the Orbirental Property Management Software. I started a full-service vacation rental business in Coachella Valley, CA approximately 1 year ago, and we have been growing quickly with large 5+ bedroom properties will hotel style amenities all in the Indio/La Quinta area. Orbirental has full integrations with the booking platforms, including Airbnb, Homeaway/VRBO, TripAdvisor and Booking.com, which has allowed us to expand our reach to the worldwide traveller market. Orbirental also provides great integrations with the newest and greatest technology partners so we can utilize the benefits of dynamic pricing, guest books, channel managers, keyless locks, email marketing software, along with many more tech companies that are emerging every day in this dynamic and fluid industry. Orbirental has an innovate and easy to use interface for managers, staff and guest inquiries. The lead management pipeline is what Orbirental has mastered at the core of its PMS, but there are so many useful integrations that make Orbirental a truly one-stop shop for any size management company that wants to stay at the leading trend of technology and run their business efficiently and effectively. I highly recommend Orbirental for the modern vacation rental property management company!

Cons
Orbirental does not provide a website builder but can help vacation rental management companies build a customer and highly optimized website instead, using their API for data synchronization and payment processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marco Coppola Libetta

One (sad) year using Orbirental

Used daily for 6-12 months
Reviewed 2019-03-21
Review Source: Capterra

One year ago I decided to betray my old and robust channel manager Wubook for Orbirental, attracted by its endless features list and the strong discount I was able to negotiate. A reliable channel manager MUST do real-time price changes and inventory updates, while managing hassle-free reservations modifications and deletions, and unfortunately Orbirental is very weak in all of that and doesn't manage reservations of multiple units at all (!) It has been a very frustrating year, full of anger, cursing, overbooking and, last but not least, a lot of time and money lost: a real nightmare. I have exchanged a huge amount of e-mail with tech support but none of their fixes showed stability: after a short time problems came back or new ones appeared. I have tried all of the features, like e-mail templates, webhook and API connectivity, and none is really reliable, everything is very buggy. SO, if your have one or two vacation properties and you want to play a little with a channel manager, maybe you can give Orbirental a try, but if you are running a serious accommodation business and time for your is money, I definitely recommend to look somewhere else.

Pros
The interface's graphics is nice, the calendar is easy to ready, the e-mail templates are useful.

Cons
Everything is buggy and totally unreliable.

Response from Orbirental


This user has been trying to use the Orbirental API to their own custom layer, and seems to be challenged in understanding basic technology. To make matter worse, the user has been continuously sending threatening and insulting communication to our staff, so we decided not to renew their subscription. This retaliatory review was expected, is not substantiated and has been flagged for removal. Readers should feel free to contact us if they have any concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Keith Crosley

Extremely Helpful Cloud Solution for Vacation Rentals: Calendar, Booking Widget, Lead Management++

Used weekly for 6-12 months
Reviewed 2017-01-26
Review Source: Capterra

Orbirental does much more than I really need it to, but I find myself using more and more of it as time goes on. Originally discovered this as literally the only nice-looking solution for putting one's vacation rental calendar and a "book now" widget on a dedicated website, but then found it does so much more... Very helpful in terms of managing/consolidating leads from the many different listing platforms into one central location. The ability to easily send quotes to inquiring guests is fantastic. And, if you don't have a way to securely and directly take payments, well it gives you that, too (with support for many different payment processing and payment methods). It basically gives you all of the essential components you need to run a vacation rental business (and that you would have a very hard time hacking together yourself!). Essential for me was its ability to support dynamic pricing (currently from integration with PriceLabs) , but there should be more integrations as time goes on. My use case might be a little unusual as I own and manage just a single property. (I have no doubt that it easily scales to support even rather large property management firms and it was obviously designed from the ground up to support multiple users/agents and multiple properties.) For me, I was trying to build my own dedicated website for my vacation rental with similar features, functionality and user experience as delivered by Airbnb, VRBO, etc. and, lo and behold, using Orbirental gave me all of the pieces that I could not have easily and cost-effectively built myself. It can take a little time to understand the workflows and the Orbirental way of doing things (hence, 4 stars for ease-of-use), but it's mighty powerful... And I find myself, over time, moving toward making it more central to the way I manage and respond to guest inquiries (which I probably should have done in the first place). OUTSTANDING customer support with quick response time, a "there are no stupid questions" attitude, and very responsive to requests for enhancement. Very reliable: The only "issues" I've seen with the product have been due to the general complexities of integration with the broad variety of external data feeds they have to deal with (e.g., something goes haywire at Airbnb or HomeAway and that ends up affecting Orbirental). Basically, it "does everything it says on the tin" and more. Highly recommended and essential!

Pros
Great calendar/booking widget. Enables payment processing. Easy to use quote tool. Outstanding customer support. Extensive feature set. Basic features up and running instantly. Modern/clean design.

Cons
Bit of a learning curve as one would expect from a product that is unique, powerful and customizable. Takes some effort/configuration to get the most out of it. Somewhat hard to use "on the go" as the admin interface works best on desktop browsers. A companion app for mobile would be awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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