MRI Property Tree Reviews - Pros & Cons, Ratings & more

Property Matrix

DoorLoop

Entrata

PropertyMe

MRI Property Tree is a cloud-based property management software that helps small to large businesses in Australia manage operations related to tenant communications, trust accounting, business performance tracking, and more on a centralized platform.

MRI Property Tree

Android

Web-based

iPad

iPhone

Owner property manager

The software is easy to use and I can work anywhere I am being cloud based. The chat based support is fantastic, great knowledge and heaps of patience answering my questions.

Business Manager

The fact that it is cloud based and accessible from anywhere is certainly a great advantage in the current environment.

Principal

We look a lot more sophisticated than previously with our server based REST. So far after 6 months, Property Tree is feeling like we have a part-time employee, it is saving us a lot of time.

Operations Manager 

Overall our experience has been positive. We enjoy having access to an account manager if needed and working with your teams to try new things before they go live.

Office Operations

This is an issue with some landlords who are not used to having to be reimbursed tenant expenses. This is also a problem with bond deductions.

Director

Stay away | property tree is the worst program you can use.

General Manager

After using the system for a few weeks, you realise there are key functions missing for managing commercial properties.

Senior Property Manager

Quite good, mid and end of month are very quick and easy to do.

A big issue is that we are unable to pay tradespeople directly from the tenant (ie. pool chemicals invoice) We have to charge the owner first, then charge the tenant.

The commercial side is a bit tricky to navigate.

RestApp

Overall my experience is quite good, there are a few niggling issues however even with these the product is still quite good and overtime I am sure these will be addressed. 

Honest Review

We are saving a lot of time with many different things such as scheduling inspections, chasing up tenants for rent, doing mid month and end of month statements

PropertyTree - Simple and easy to use

Horrible 
Stay away from Property Tree. They do not know how to use their own software and when you ask for help the communication is so bad.

Stay away | property tree is the worst program you can use. 

Lot more efficient then other programs, Creditor Invoicing is a lot quicker.

Property Tree Program

Our set-up person was good, but when it came to implementing it on the day, we had many dramas and overall that sullied the experience.
That being said, since then, we've been overall happy.

Property Tree user for 6-12 months.

Very disappointed. I have tried a few times to talk to the accounts executive about the issues we having with the system, however, my call never gets returned.  

Support and development are never able to assist with fixing issues with the software which we would think are fairly easy to correct.

System missing key requirements and functions for commercial property management

Hello – thank you for your detailed review, we value our client feedback and are very sorry to hear of your disappointing experience with our software. We would very much like to arrange for a senior manager to reach out to you to discuss your concerns in more detail, however, we cannot identify you without a name or company name. Please can you email support@propertytree.com with your contact details and we will arrange follow up. 

Nothing but painful, arrogant & a waste of money

Nothing Good To Say About MRI Real Estate Software and Property Tree Business Model

Hi Michelle, we're sorry to hear that your experience with us has been anything short of amazing! Your Account Manager has reached out to you directly to resolve any concerns you may have, but if there's anything else we can do to assist please contact our support team.

Overall our experience has been positive. We enjoy having access to an account manager if needed and working with your teams to try new things before they go live. 

AUMR Property Group 

The implementation and training is second to none and I never felt as though I didn't have someone I could turn to and I could have immediate help if there was a hot issue.
We feel as though our agency is communicating quicker with tenants, landlords and creditors, our paperwork is more organised and our accounting is very thorough and accurate.
We look a lot more sophisticated than previously with our server based REST.
So far after 6 months, Property Tree is feeling like we have a part-time employee, it is saving us a lot of time.


Property Tree is like having a part-time employee

Overall it has been great. I year or 2 back the support was lacking and by phone it still is however the live chat works well and is very fast.

Property Tree Review

Best Property Software

Great Software

The team at MRI Property Tree and the overall company is probably is very easy to deal with and very professional.

Best Software in the market

Quite good, mid and end of month are very quick and easy to do

MRI Property Tree Reviews (2025)

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Pros and cons

14 reviews