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MRI Software Logo
MRI Software
4.3
(80)

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Cloud-based real estate and investment management software

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(7)

MRI Software Features

Features Summary

Functionality

4.2

/5

80

Total features

115

10 categories

MRI Software features

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Alerts/Notifications
Amortization Schedule

Common features of Commercial Real Estate software

API
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Audit Trail
Billing & Invoicing

Screenshots

Contenders comparison

Functionality

4.2

/5

80

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

115

Unique features

  • Fund Management

  • Payment Tracking

  • Inventory Control

  • Space Management

Functionality

4.3

/5

1.8K

Price starts from

1.40

Per month

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Total Features

117

Features in Common

56

Unique features

  • Web-based Deployment

  • Lead Management

  • Real Time Notifications

  • Member Database

Functionality

4.3

/5

2K

Price starts from

55

Per month

visit website

Total Features

90

Features in Common

49

Unique features

  • Reporting/Analytics

  • Template Management

  • Portfolio Management

  • Member Portal

Common MRI Software comparisons

Reviewers who mentioned features said:

BS
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Ben S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MRI Software Makes Our Business Run

Reviewed 3 years ago

Overall, MRI Software makes our multifamily, commercial and accounting silos run smoothly, as it has been ingrained in our business processes for well over a decade. While it can be difficult to get working integrations, as well as the overall license cost being at the highest end of the industry, we can't envision using any other property software in the near or long term.

Pros

The majority of our employee base has been trained on one or more MRI Software products, so just on familiarity and knowledge-base alone having MRI is an absolute must. The amount of modules available for almost every business process there is in our industry is a huge plus. MRI Software is willing to develop/integrate with pretty much any partner out there for a price, which is great. The reports available in MRI are unmatched with any other software we've seen in this space. Support is great and highly knowledgable.

Cons

MRI Software is at the highest end of pricing in the industry. The software is complex and not the easiest to learn. While they are willing to integrate with a wide variety of partners, they can sometimes put the cart before the horse with these, meaning their Development teams tend to roll an integration out without fully testing or anticipating potential issues.

MP
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Melissa P.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Manage Your Investments - The Right Way

Reviewed 4 years ago
Pros

I love that MRI Software allows your to be the owner of your own product. As an Admin and End User, you are in control of the way your data is updated and portrayed even to 3rd party investors. The software allows you to customize and choose your own modules and experience.

Cons

Due to the ever growing nature of MRI's business, there are always updates and new modules to implement or test. While this is exciting and change is inevitable in any software, it can also be overwhelming and chaotic/rushed at times.

Vendor response

Hello Melissa, Thank you so much for taking some time to leave a review! We appreciate your kind words and are happy to hear you love the flexibility our software provides and they ability to customize of our software to fit your needs! We hear you loud and clear regarding the ever-growing nature of our business and will take your comments to improve this.

KT
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Kelly T.

Individual & Family Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Review LOL

Reviewed 4 years ago

We use MRI for our Housing Data Base. I have found it to be extremely helpful, and the tech support team is absolutely amazing.

Pros

I think its very user friendly. I wish it were a little easier to navigate between different sections. It would be awesome if we in occupancy and were able to jump over to that tenants TARS page, instead of having to do a search in both.

Cons

My least favorite part is the utility allowance module. It isn't very user friendly.

Vendor response

Hello Kelly, Thank you for your outstanding review and ratings!! We are so happy to hear that you are pleased overall with our platform and we certainly appreciate the feedback you provided below! We are constantly looking for ways to improve for our customers.

RM
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Ryan M.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MRI Software is Great

Reviewed 2 years ago

Overall, with MRI software, we are able to run a successful property management company.

Pros

I really like there Central Overview Screen. This screen shows you all of the important information you need, in a quick and easy to read with great graphics. You can make custom reports with queries, which is extremely helpful in making business decisions. I use MRi software for all of my property management needs. I really like that it is a cloud software, so no matter where i am, i can log onto their software.

Cons

Some older residents complain about the online rent payment program, but i believe that is human error

HW
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Haley W.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Without MRI, it would be impossible to manage our properties!

Reviewed 6 years ago
Pros

I love the organization MRI used to keep our property running smoothly. I love that I can pull a boxscore to review our leads and know where our traffic is coming from. The reports make it easy to keep up with the multiple things going on at a property. This software keeps you updated, has too many wonderful features to list, and should be used at every property management company!

Cons

Because of the in-depth and multi-functional system, MRI can take some time getting used to and time learning. After some practice, MRI will be your best friend and you will wonder how you did it without it!

AM
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Amy M.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer support

Reviewed 4 years ago

MRI holds alot of date and we are working to be able to export the data in a user format.

Pros

The customer support is great. They are able to help with mostly any question! All you have to do is call the 1800 number.

Cons

The bach reports are nice, but it would be great if there was a way to change the date on the whole batch, not have to go I to each report within the batch to enter the date.

AR
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Verified reviewer

Real Estate, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful Software

Reviewed 3 years ago

Overall I do enjoy MRI's ability to process such large volumes of data, though it does require regular maintenance to maintain optimal experience in an ever-changing market.

Pros

It can handle high volumes of data. The reporting is rather customizable as a general comment, and glitches are easily resolved.

Cons

Occasionally it does glitch, in which random/obvious side effects can occur when posting charges, etc, but they are usually easy to resolve.

JD
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Jean D.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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How do I run a GL Report for Specific GL codes?

Reviewed 5 years ago

It could be even better if I could learn how to be a more powerful user, for instance, generating reports that show the results of multiple properties at once. I am just limited on the time I have available to train as a busy asset manager.

Pros

I am a user of financial data as an asset manager, so, I really like having access to MRI so I can generate my own financial reports. I get financial reports delivered to me in PDF, believe it or not, so if I want to create them in Excel I can do that easily.

Cons

I have not been able to figure out how to run a GL report for specific GL codes only - I usually have to ask the accountant for that. Somehow the GL codes either have a different format or some preceding letters or something that makes it impossible to type in the magic combination to get the data I need. There is no helpful hint or no intuitive suggestion about how to figure it out.

CL
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Christy L.

Real Estate, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MRI Software

Reviewed 5 years ago

Very good experience!

Pros

I used it for many years with a prior property management company. It was a larger company so there were many forms that were customized for us.

Cons

You have to "think" like MRI "thinks" to figure out some functionality, however it was easy to figure out once you have some experience with it.

BB
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Brittany B.

Real Estate, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MRI is very easy to use!

Reviewed 3 years ago

I like this platform loads better than OneSite because of the ease of access of information and reports

Pros

I like that it is easy for first time leasing agents to navigate.

Cons

lead tracking could use a bit of an update

Vendor response

Hello Brittany, Thank you so much for your kind review! We are happy to hear you enjoy our easy user experience and interface! It is great to know that is ultimately why you chose to switch back to MRI Software. We look forward to many more years together!

TL
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Tenille L.

Commercial Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Taking the next step in productivity

Reviewed 4 years ago

Overall, I am very pleased with MRI. It has streamlined our processes and protocols. We are much more efficient.

Pros

The software makes it easier to see our company as a whole. With multiple entities it was cumbersome to continuously jump back and forth between opening company files. Everything now is just a click of the button. I have real time data to work with and it has made my team much more productive in our daily tasks.

Cons

The implementation was not the best. The training process was a little difficult with doing things via web training, etc. I feel like there is so much more that MRI can do for us that we do not know about. I learned about certain items from other webinars since our implementation and have had to go back and set them up on my own. The trainers also do not have accounting knowledge so when you ask something accounting related it sometimes gets lost in translation.

Vendor response

Hello Tenille, Thank you so much for taking some time to leave us a stellar review! We are very happy to hear your are pleased with our software an enjoy our user friendly interface. We take your feedback regarding training seriously and will be in contact with you and your team to better serve you as a valued partner! Here's to many more years working together!

HD
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Herb D.

Commercial Real Estate, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MRI Review

Reviewed 4 years ago

We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.

Pros

The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.

Cons

I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.

Vendor response

Hello Herb, Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.

AR
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Verified reviewer

Commercial Real Estate, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MRI Software

Reviewed 4 years ago

I have had consistently great customer support from MRI going all the way back to 2004!

Pros

MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs. The ecosystem is very flexible based on your needs, anything from a single server to a large multi-server farm or setup your environment with the MRI SaaS services.

Cons

Multi-database support can be a little challenging. Software updates are always system wide.

Vendor response

Thank you for taking some time to leave us a great review! We are happy to hear you have been with us since 2004 and have enjoyed our great customer support since then! Thank you for mentioning our flexible ecosystem and highly customization platform. We look forward to another 16 years working together!

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Brian D.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MRI Software - for asset management services

Reviewed 4 years ago

Our experience with MRI Software was, at first, touch and go. There were changes in staff and changes in client managers. Once we achieved consistency on the back-end, our experience has been much more beneficial. Our asset management needs have been met by the various pages that can be built out, all of the reports that we can generate with different fields, and the functions that we are able to use with ease on a daily basis.

Pros

What I like the most about the software is that you can add as many functions as you want, and have that functionality specifically tailored to your business needs.

Cons

What I (and my team) like the least about this software is how it seems that some of the bugs or fixes that we need completed ASAP take much longer than they should. If there is just one bug that is causing a problem in our reports, we have to submit a ticket which then gets put into a developer queue. Sometimes it can take a couple weeks for what seems like it should be an easy fix.

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Kellie P.

Commercial Real Estate, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Challenging but effective

Reviewed 5 years ago

I use MRI as a commercial real estate administrator manage accounts payable and accounts receivable. It has helped me deliver clear and accurate reports to my managers, clients and tenants and once you get used to navigating it - which can take awhile - it is one of the most important tools of my job.

Pros

MRI provides an accurate, in-depth view of financial data. It has multiple functions and there are many, many different types of reports that you can run, making it a versatile and steadfast financial tool. I like the ability to run quick rent rolls, ledgers, aged reports and variance analysis which are reports that I need everyday to do my job.

Cons

MRI is not as easy to learn as Yardi and you have to be very careful with your parameters or the report will fail to generate. This can get frustrating when you don't realize which parameter is incorrect. I have also had multiple issues with reports failing to generate through no fault of the parameters set and depending on the size of the report it sometimes can take as long as a few minutes to load.

AB
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Angie B.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MRI Software

Reviewed 6 months ago

I love MRI. It's easy to use, has many features such as Report Gateway, that provide a shortcut to getting my work done.

Pros

Very user friendly, a good all-around tool for Property Management accounting. There are many features that just make my job easier.

Cons

Some setup can be difficult to do without MRI assistance (CAM Reconciliation; B & F), but the cost to have them do it is pretty high.

RC
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Rebecca C.

Real Estate, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Accounting Software out there

Reviewed 4 years ago

It's very user friendly, has more options than you would probably ever use and it's somewhat reasonably priced compared to Yardi.

Pros

We use it for our accounting for tenants and payables. This is the most user friendly software there is out there for property management. My favorite by far.

Cons

It is not as compatable with other systems like Yardi is that's why people tend to use Yardi more than MRI.

Vendor response

Thank you for the great review, Rebecca! We are thrilled to hear you're happy with our user-friendly property management software and are proud you call our solution a favorite! We look forward to serving you and your team for many years to come! -The MRI Team

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Teresa C.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Everything I need right at my finger tips!

Reviewed 5 years ago

MRI is a great management software, but lacks things I was looking for like self teaching tutorials.

Pros

I have a variety of reports available to help me track rents, delinquency, budgets, and much more.

Cons

I feel you must have training to fully use this software, it is not self learner friendly.

Vendor response

Hi Teresa, Thanks for giving us a thoughtful review! I'm happy to hear that the reports have the flexibility you're looking for. I'm sorry you haven't gotten the training resources you need. We have a variety of training options available that I'd be happy to connect you with. Could you please email me at matt.harrell@mrisoftware.com and I will point you to the correct resources? Best, Matt Harrell MRI Software

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Terry C.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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OK system

Reviewed 4 years ago

Gave us an opportunity to digitize our system, slowly

Pros

Since we were a franchise we had to use the MRI software. Job Order input and activity tracking Calendar

Cons

Difficult for staff to become proficient in Ultimately database was very difficult to integrate into another system

Vendor response

Hello Terry, Thank you for taking the time to leave a review. We are saddened to hear your experience was anything other than ideal. . Because I cannot find you in our system, we invite you to connect with your account manager directly so we can remediate this!

AS
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Andy S.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Accounting Real Estate Software

Reviewed 5 years ago

I have used other software, and MRI is a great overall software for accounting use in real estate. Rather happy.

Pros

I like the windows version of MRI as its very user friendly and fast. The reporting and windowed setup is great for running multiple reports over and over. Everything is where it should be.

Cons

I dislike that they are migrating to a newer web based design. For what we use the software for, the windows version operates quicker and is more efficient. Every time there is an update though, there seems to be more issues than fixes.

AR
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Verified reviewer

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A must-have for residential real estate

Reviewed 5 years ago
Pros

So many features! I'm a numbers guy, so my favorite feature is definitely the robust reporting. I can always stay on top of property performance and cut the data however I want. The challenge is making sure that data gets where it needs to be (making sure the team inputs it in a timely manner)

Cons

It still feels a bit dated from our resident's perspective. They're used to using apps like Uber, Lyft, Instagram, etc. with great UX and a modern feel. MRI still feels "dated" in comparison. It's also very expensive. We think it's worth it for our needs, but we definitely have to have a conversation every year when we're planning our budget.

JS
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Jason S.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Value packed software, accounting rich with strong ability to integrate w/ other software

Reviewed 6 years ago

easier than most other accounting software

Pros

The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.

Cons

not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.

AR
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Verified reviewer

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vendor management and reporting for over seven years

Reviewed 6 years ago
Pros

I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.

Cons

Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.

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Anastasia G.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Property management software

Reviewed 4 months ago
Pros

The new user interface is very clean and modern looking. Easy to use

Cons

Implementation was tough and still working put some bugs with affordable housing

AR
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Verified reviewer

Facilities Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for helpdesk

Reviewed 6 years ago

It is a very good software for helpdesk use, could do a bit on an improvement on the vision reporting. It could improve the delay on receiving work orders on mobiles.

Pros

It is easy to use, you don't need to open multiple windows as all info and tabs are accessible. Easy to export to excel. Arranging columns and search option.

Cons

The mobile service is really slow, main system crashes every now and then and does run slow.