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Recommended
Giovanni M.
Architecture & Planning, self-employed
Used daily for 2+ years
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Customer service and attention to detail when we had technical problems and needed assistance
Couple crashes (pretty normal) but nothing substantial in relation to the app’s performance and services provided
Australia R.
Hospitality, 1,001-5,000 employees
Used daily for 6-12 months
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I love the look of the software and the ease of use for myself as an administrator and for our Condominium Association Members. The set up process, although took some time to organize has gone smoothly thanks to the ONR set up team and software developers.
The team that help set up the software is extremely helpful, knowledgeable and professional
The software does take regular maintenance and getting owners on board initially did present a challenge since they were not familiar with the software. There are still some manual processes initially but once all of our owners join and accept electronic notices most of the manual processes will be phased out.
Hi Australia, yes, we know the onboarding process is always a little vigorous as it takes some time for the owners to opt-in. But as they say, "good things come to those who wait." It is good to hear that our Customer Success team has been able to assist you. We are certainly looking forward to servicing your associations for the years to come.