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ONR app Reviews

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26 reviews

Recommended

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Giovanni M.

Architecture & Planning, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most user friendly with all features needed.

Reviewed a year ago
Pros

Customer service and attention to detail when we had technical problems and needed assistance

Cons

Couple crashes (pretty normal) but nothing substantial in relation to the app’s performance and services provided

AR
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Australia R.

Hospitality, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ONR is a great addition to imporove communication between the Associations we manage and owners

Reviewed 3 years ago

I love the look of the software and the ease of use for myself as an administrator and for our Condominium Association Members. The set up process, although took some time to organize has gone smoothly thanks to the ONR set up team and software developers.

Pros

The team that help set up the software is extremely helpful, knowledgeable and professional

Cons

The software does take regular maintenance and getting owners on board initially did present a challenge since they were not familiar with the software. There are still some manual processes initially but once all of our owners join and accept electronic notices most of the manual processes will be phased out.

Vendor response

Hi Australia, yes, we know the onboarding process is always a little vigorous as it takes some time for the owners to opt-in. But as they say, "good things come to those who wait." It is good to hear that our Customer Success team has been able to assist you. We are certainly looking forward to servicing your associations for the years to come.