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Pendo Logo

Pendo

4.7
(31)

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Online rental property management software for landlords

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(0)

Pendo Features

Features Summary

Functionality

4.2

/5

31

Total features

33

2 categories

Pendo features

ACH Payment Processing
Accounting
Activity Dashboard
Billing & Invoicing
Commercial Property Management
Contact Management
Credit Check
Customer Database

Common features of Property Management software

ACH Payment Processing
API
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Background Screening
Calendar Management

Price starts from

10

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

31

Price starts from

10

Per month

learn more

Total Features

33

Unique features

  • No unique features

Functionality

4.3

/5

1.8K

Price starts from

1.40

Per month

learn more

Total Features

109

Features in Common

33

Unique features

  • General Ledger

  • Communication Management

  • Vendor Management

  • Cash Flow Management

Functionality

4.3

/5

1.9K

Price starts from

52

Per month

visit website

Total Features

84

Features in Common

31

Unique features

  • Property Management

  • Document Storage

  • Reporting/Analytics

  • Event Management

Common Pendo comparisons

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PendovsRentPost
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PendovsInnago

Reviewers who mentioned features said:

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Michael S.

Verified reviewer

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to get insight into usage

Reviewed 3 years ago

The overall experience has been great. The onboarding process has been good, and my new success manager has been helpful. Helped me get more insight then I got with google analytics to aid in data-driven decision making. Still working on rolling out guides.

Pros

Great way to get insight into how customers and users are using our product and features. Capturing all data on the web even when you didn't tag a feature or page yet is a huge bonus. Able to do a lot without engineering was a key factor for adopting. Easy to build quick reports, look at data by segments, etc. Tagging pages and features are easy when your CSS works well with pendos tool. Guides seem easy to create and target.

Cons

Some inconsistencies in UIs still as the product evolved. I would like some more reporting/analytics options such as comparing segments to do more in the app vs having to export data to excel or BI tool. Mobile app capabilities to tag features and pages still well behind web capabilities.

PB
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Phillip B.

Real Estate, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smart Tools for Small Players

Reviewed 3 years ago
Pros

Pendo provides valuable web-based tools to small-scale real estate investors and property managers at a fair price. The key features that I have found to be the most helpful are the ability to send and manage digital rental applications, to then use the platform to do perform credit and softcheck reports, and finally to automatically collect rent payments through PendoPay. These are the three features...

Cons

I don't like that there isn't an accompanying app for smart phone / tablet. Other features that are not included that would provide much value include the ability to manage maintenance requests and tenant communication. While some may utilize the bookkeeping and reporting features, I do not and I prefer to use Quickbooks Online.

Vendor response

Thank you for the great review, Phillip. We are excited to release the maintenance issue tracker in the coming months!

DH
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Danny H.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Have used Pendo for a few years and it works pretty well. Could use a few more expense catagories.

Reviewed 5 years ago
Pros

The reporting feature has been a good option when filing my taxes. I am able to download into a spreadsheet and check for errors and omissions.

Cons

It gets a little buggy once in a while. I have had problems with functionality and log in issues from time to time.

Vendor response

Thank you for taking the time to give us a review and we're happy to hear that our reporting feature makes tax time a little easier. We are always striving to improve our product and to provide the best service and support we can to make our user's lives easier!

AR
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Anonymous Reviewer

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for tracking product usage

Reviewed 3 months ago

For product-based SaaS companies like us, Pendo is an excellent application for understanding customer usage patterns and anticipating churn. This is great specifically for customer-facing & product teams to help in various ways to improve things.

Pros

The best thing about Pendo is that it does a great job of tracking how the users are using the product and gives valuable insights. The interface is nice and clean. Reports, dashboards, and metrics are easy to understand. I love the fact that you can get specific feature usage stats.

Cons

While it's not really something that I dislike or hold Pendo responsible for - in some cases, customers may not like the fact that the application is tracking user actions in detail and could be considered as a privacy thing. As a software vendor, we really need to address those concerns.

SH
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Sarah H.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I manage over 100 apartments

Reviewed 5 years ago
Pros

I was so excited that you can send lease agreements out within 5 minutes; it's so easy. You can see what units are expiring in 90 days; you always have a good vision on what's happening in your portfolio.

Cons

If a lease is expiring say Sept 30, 2017 and you have done a new lease starting October 1, 2017 it doesn't recognize that you have a new lease pending.

Vendor response

Thanks for the positive review Sarah! So happy to hear that you are excited about how quick and easy it is to send a lease agreement and that Pendo keeps you up to date on what's happening in your portfolio.

JS
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Joan S.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easier than Quickbooks

Reviewed 4 years ago

Works fine for real estate property management

Pros

Ease of use Dependability - website has NEVER been down when I need it

Cons

Can't use fields or easily find information on a property, takes some time to hunt

Vendor response

Joan, thanks for the review! We will be making changes to our User Interface to allow users to find key features much easier. Stay tuned for updates!

DH
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Dan H.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Found Pendo early on and have helped beta test. Great folks to work with

Reviewed 5 years ago

much easier tracking and reporting of income/expenses

Pros

Cloud based. Pretty intuitive. Ease or running reports and tracking income/expenses. I like the improvements made to lease tracking.

Cons

CSV import was an original feature that was dropped. That was very helpful to me and I would like to see it come back. Some of the auto repeat features could be more streamlined to make them more helpful.

Vendor response

Thank you for the great review Dan, and for being an early adopter / beta tester. So happy to hear that you find the folks here at Pendo great to work with - we like working with you too! Regarding the CSV import and auto repeat features - we will definitely take your feedback into consideration and appreciate you letting us know.

MK
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Mark K.

Computer Software, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pendo Review

Reviewed 4 years ago

it is good accounting managing system. not available in US for transaction and rent pay yet.

Pros

very easy and flexible to use. very quickly to set up. good view on the portfolio

Cons

some repeating bugs resurface over and over again.

Vendor response

Thanks for the review, Mark! We are working hard to resolve software bugs.

AR
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Anonymous Reviewer

Verified reviewer

Airlines/Aviation, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Heaven for satellite landlords

Reviewed 4 years ago

I'm a satellite landlord meaning i live in Europe but my properties are in USA so this software is invaluable to me saving time especially when my taxes are due this is because the software creates a report for the whole year so i can just input the numbers very easily when they are due saving time once again.

Pros

The ease of use of the whole system makes it very efficient and it only takes a few minutes for me to update it on a monthly basis. The bank transaction integration saves a huge amount of manual input.

Cons

Still has some quirks that i have needed to contact customer support about but overall a good product.

Vendor response

Thanks for the review!

TA
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Tejay A.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hands Free Accounting

Reviewed 3 years ago
Pros

I love this software because it uploads all of my incomes and expenses without me having to type them in. I also love that I can export a year-end report and send it straight to my CPA with ease. Customer support has also helped me a lot with any issues I have had.

Cons

The cost is a little high if you run a small business.

Vendor response

Thanks for the review Tejay!

DS
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Daniel S.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, easy to use and organized way to Landlord

Reviewed 4 years ago
Pros

Easy to use and record payments and expenses specific to each property and tenant. PendoPay is great - except for the couple of outages this past year.

Cons

Reporting functionality is limited. Giving a tenant a report of their payments paid for the year requires creation of a manual invoice.

Vendor response

Thanks for your review, Daniel. Improved reporting functionality is coming this year!

DH
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Danny H.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pendo Review

Reviewed 4 years ago
Pros

The multiple property functions are easy and the lease reminders are helpful.

Cons

Would like to be able to customize more categories.

Vendor response

Thanks for the review Danny! We will reach out to discuss your suggestion of customization of categories.

SS
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STEPHEN S.

Computer Software, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First time having a property for rent

Reviewed 4 years ago

I was able to inform potential renters that they would have to pass a background and credit check to rent my apartment. Pendo allowed me to print out a contract and have it signed electronically when I rented the apartment for the first time faster than I expected.

Pros

I chose Pendo because it offers all the basic features I wanted. Pendo gives me background check services at a reasonable price. Pendo let's me generate a rent contract which I can modify with additional clauses. Pendo allowed me to print out a contract and have it signed electronically. Pendo allows potential renters to fill in their information online. As a newbie in the rental business Pendo has been very easy to use and setup.

Cons

I did not find a way to read the proposed contract until I entered the potential renters data.

Vendor response

Hi Stephen, thanks for the review! We will be updating our system so you can review the lease prior to sending to your tenant.

AR
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Anonymous Reviewer

Verified reviewer

Graphic Design, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product for Property Management

Reviewed 4 years ago

Its great as all my expenses are in 1 place and it gives me reminders for tenancy agreements renewals etc. Its easy to use.

Pros

Easy dashboard accounting dashboard to submit your taxes each year. Also the website per property works really well when finding tenant as it has a great application process.

Cons

You sometimes get lost in the interface but this is rare.

AR
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Anonymous Reviewer

Verified reviewer

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and Very Robust Software

Reviewed 4 years ago

It's been very easy to learn and apply

Pros

simple to use data integration intuitive

Cons

had difficulty adding multiple credit cards and accounts

Vendor response

Thanks for the feedback!