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Prism Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.14/10
Pros and cons
The ease of submitting work orders is great, and our building has set it up with a comprehensive category list.
Once we had it set up - it has been a huge time saver for our management team. Customer Service has been outstanding as well.
As a company we believe Building Engines is an excellent tool to improve efficiency and transparency when it comes to showing tenants how productive we are.
This year I'm having trouble even getting anyone to respond to my emails about our current issue (no guest arrival notifications for OVER 1 MONTH).
We all know that all program systems have minor problems however I have not been able to identify any that relates directly to my service line.
I am usually met with the same canned response every year to do ABC first and make sure before they begin "wasting" their time looking into our issue.