Property Meld Reviews

The ease of use for this program is unlike any other. Tenants are able to file complaints, schedule maintenance appointments, and even pay invoices. It makes tenant housing maintenance a breeze!

The interface is very simple and easy to navigate. Can't complain!

Arielle, Thank you! We love having awesome partners like you work with us!

Property Meld had SMS communication that allowed us to move back and forth between vendor, tenant, and owner that was great to use.

The ability to use for our internal employees, not vendors, was challenging.

The idea of this software seemed to be spot on but the functionality was not there. This is a good product for a small property management company but is a bad idea for larger companies when there are better solutions available.

We were misled during the sales process and told basically that we could use the functionality of the in-house maintenance side of the software and that it would sync to our Buildium billing. That is not possible with this software right now. It does NOT do that. You have to manually create your own invoices if you are tapping in to the in-house side of Property Meld. If you use the vendor side of...

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The customer service and time saved for our property managers

I wish it could pull new properties from our enterprise software.

Ease-of-use and simple functionality. Other software we reviewed to track maintenance seemed to offer so much more than just maintenance, making the interface confusing. Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use.

Integration of financial reporting would be nice, but then I am concerned we may loose some of the simple functionality and ease-of-use of this software.

It is nice to know that some of our property manager clients have a system for keeping records of work orders submitted to vendors.

Lack of information submitted to vendors, disrupts vendor's normal processes, inefficient for vendors to use, makes communication difficult.

Every time we suggest something they actually consider it and help make them better. It has been wonderful working with them

When ever you set up the account I do wish it asked if you want to be notified of the following. As of now you get notified of everything which can bog down your email

I enjoy the instantaneous sharing and communication I can have with our vendors and owners.

Melds- vendors can complete and close out the meld There is currently not a great back button feature. I have not been able to go back and forth between pages, having to manually click on different hyperlinks complicates the ease of use. Status- please add more status features

It's super quick to get started, with an intuitive interface. Now everyone is kept in the loop when we have to do maintenance on our units, and the few times I had to email for customer support, they got right back to me.

This is my first go at a professional management software suite, so I can't really compare it to the competition, but Property Meld has everything I need so far to perform apartment maintenance, and the company seems open to feedback and feature requests.

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We are now able to talk to our vendors and residents in real time! YES!!! The live chats, instant push notifications and accountability for all parties is priceless. Exactly what we were looking for. It's incredibly refreshing to work with such a forward-thinking company that actually values and implements our suggestions!

We know that you are a young company changing an otherwise out-dated and antiquated industry. Just hurry up, we can't wait to see what is up your sleeve next!

The communication aspect and API to our PM software. It tracks our work orders like we thought and allows us to share important information with our investors immediately.

Better support would be appreciated, but the system is new, the software and great, and I am confident the company will soon be able to support a customer service team.

They have great sales people to convince you to buy their product

Tenants and vendors hated it. Meld makes you sign a year contract and when their product doesn't work (as they know it won't), you have to pay a huge sum to get out of the year contract.

I absolutely love it when property managers use this product. I own a cleaning service, and this software easily sends new assignments via email, allows you to communicate with the manager through the software, and invoice each job easily directly through the software. You can see the status of all jobs at any time, including whether or not it has been completed, or whether or not it has been paid.

Nothing, I wish more property managers used this product, they'd be a lot more organized

Scheduling feature for vendors/tenants. Chat feature. Email updates once job is complete.

Vendors unable to schedule through calendar if not submitted by tenant directly. Vendors ability to close out Melds without a notes

This has allowed tenants to report issues as they arise 24/7. It also allows vendors to schedule directly with the tenants for repairs which keeps us from needing to be the middleman with calls and emails back-and-forth. It really is a timesaver

So far so good! I have yet to experience any regrets.

I love how easy this software makes managing property maintenance. Vendors are accessible and tenants are able to see what we see in relation to their melds. Very effective!

Only been using for 6 months, but so far no complaints!

I like how easy it is to submit a maintenance issue with the home we are renting. You are notified of updates immediately. Being that it's a app it's good for use after business hours.

I hate my rental company waited so long to get this. I prefer this over calling into the maintenance line any day.

It has great potential. Relatively reasonable pricing.

Does not work with vendor software, the response, fire your vendor. Tenants doesnt like it, staff doesnt like it.

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Easy to submit work orders. Rather intuitive software.

The support staff is rude and ineffectual. Not only can they not make an appointment, even if workmen screws up an order but also they are condescending. A representative told my wife who was at work that she should "stop running errands and come home immediately" to let the workman in even though we clearly said we wouldn't be at the house. Later, when a customer service representative called me to apologize, he ended up giving me a lecture about how to fill out forms and how it was my fault things didn't go smoothly.

Nothing. It's just another layer to separate lessees from management and the property owners they represent.

Just another wizz bang app created by a bunch of kids who don't understand customer service. Whatever happened to people actually doing their job?

The chat feature that enables you to chat with multiple people on one thread

New melds cannot be created that use the same category of a previous meld.

The easy user interface...required ZERO training for tenants and vendors. Great application and easy to implement

It wasn't available earlier...such a great concept.