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Propertyware vs Property Matrix Comparison

Overview

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Property Matrix is an accounting system for property management companies. It does a lot more than just accounting & includes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$200.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

51

42

33

17

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.6

(31)

5

4

3

2

1

21

8

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

RealPage was decent for property management, it was just not as user friendly as I would have liked. It seems like it took more steps then needed to accomplish many of the tasks.
Huge fan of the 2 way API and the ease of use with other technology that is essential for property managers.
The support staff is prompt, happy to help and quick to resolve issues.

Pros

The Customer Support,(is excellent, very nice and helpful. Cost of program is great value.
Software has great features and flexibility. Customer support has been fantastic.
Property Matrix is a good program and system and the support is amazing.

Cons

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
For instance, it is 7:30pm on a Friday and not on a date they have scheduled software maintenance. The site encounters an error when I try to pay bills or write checks.

Cons

The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality.
There are a few minor nuances that are odd, but they take customer feedback very seriously and are currently constructing an update that will remove those oddities.
The maintenance app simply does not work. I cannot run a maintenance report, or, if I can, it is not easy to figure out how to do it.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features21
  • API
  • Accounting Management
  • Alerts / Escalation
  • Asset Management
  • Audit Trail
  • Automatic Notifications
  • Call Tracking
  • Collaborative Workspace
  • Custom Forms
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Document Storage
  • Lead Capture
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Reminders
  • Task Scheduling
  • Work Order Management
  • Workflow Management
  • Total featuresN/A
  • API
  • Accounting Management
  • Alerts / Escalation
  • Asset Management
  • Audit Trail
  • Automatic Notifications
  • Call Tracking
  • Collaborative Workspace
  • Custom Forms
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Document Storage
  • Lead Capture
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Reminders
  • Task Scheduling
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrationsN/A
  • BombBomb
  • BoomTown
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LinkedIn
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Nexus
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Propertyware vs. Property Matrix

See how Propertyware and Property Matrix stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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