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Propertyware vs Redtail CRM Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Redtail CRM is a cloud-based customer relationship management (CRM) solution designed for financial professionals, which...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

250

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

84

63

39

21

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.1

5

4

3

2

1

32

17

12

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.

sc

sharon c.

This software is very user friendly. I like how it is separated with the different tab categories on top.

GK

Gaytha K.

I like this program because it does what it says it will do. Easy enough to learn its functionality.

AC

Austin C.

Pros

Customize fields which is super important because there are certain things that we keep track of that is unique to us and wouldn't necessarily be popular fields found in CRMs.

PD

Pressilla D.

I love that it's built like an Investment software so many of the fields are already related to Finance which is right in the alley for Insurance. And my favorite feature of all is the Reminder.

PD

Pressilla D.

Quicklist feature at the top is super helpful for people you regularly need to contact. Templated notes makes note taking for things like tax season really easy.

OG

Olivia G.

Cons

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.

MB

Mark B.

Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.

AM

Alex M.

You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Lv

Lukas v.

Cons

They deny that they have a problem and do not understand financial planning.

WM

William M.

The reporting area is the most-complex, time-consuming, difficult, complicated, horrific, stressful thing I've ever witnessed in my 30+ years in the workforce.

BM

Barbara M.

I don't like the lack of customization options within the different dashboards and views. I find that clunky and difficult to get used to.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features30
  • API
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Client Management
  • Commercial Property Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Check
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Financial Management
  • Insurance Management
  • Interaction Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Search/Filter
  • Tagging
  • Task Management
  • Task Scheduling
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features28
  • API
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Client Management
  • Commercial Property Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Check
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Event Triggered Actions
  • Financial Management
  • Insurance Management
  • Interaction Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Search/Filter
  • Tagging
  • Task Management
  • Task Scheduling
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • AvidXchange
  • BombBomb
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations11
  • AvidXchange
  • BombBomb
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop