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Propertyware vs Rentec Direct Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Rentec Direct is a web-based property management software used by landlords, property managers and associations to manage properties

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

309

5

4

3

2

1

122

92

49

25

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.6

186

5

4

3

2

1

139

34

9

0

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I think 98% of your support staff is wonderful. They are patient, thorough, and always make sure you understand the solution to your questions.

Pros

We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.

Cons

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
I had to struggle to get to the right page or right report. When you view the bills where do you normally look to see to pay off those bills.
Imagine billions running through their bank accounts and they hold tenants and owners moneys for on average 7 business days per month. Tenants and Owners all hate using their portals.

Cons

The only downside I have found with this software is its inability to integrate with QuickBooks.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features34
  • 1099 Preparation
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Client Portal
  • Client/Property Matching
  • Commercial Leases
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Criminal History Verification
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Expense Tracking
  • Fee Collection
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Residential
  • Fraud Detection
  • General Ledger
  • Identity Verification
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Management
  • Member Database
  • Metered Billing
  • Mobile Access
  • Mobile App
  • Occupancy Management
  • Online Payments
  • Overdue Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Trust Accounting
  • User Management
  • Utility Billing
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features112
  • 1099 Preparation
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Client Portal
  • Client/Property Matching
  • Commercial Leases
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Criminal History Verification
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Expense Tracking
  • Fee Collection
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Residential
  • Fraud Detection
  • General Ledger
  • Identity Verification
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Management
  • Member Database
  • Metered Billing
  • Mobile Access
  • Mobile App
  • Occupancy Management
  • Online Payments
  • Overdue Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Trust Accounting
  • User Management
  • Utility Billing
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations7
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Opiniion
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations14
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Opiniion
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop

User reviews that mention these apps

MK
AvatarImg

Mike K.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Propertyware logo

Propertyware

Propertyware

Reviewed 3 years ago

Overall being able to speak with a customer service person to solve a quick question is great. Most other companies direct you to a video which still may not solve your issue.

Pros

Customer service is great. In general Propertyware as a company seem interested providing solution to my problems

Cons

Some of the features that are offered like marketing seem complicated and I don't know where to start or what questions to ask to even start using the features.

SP
AvatarImg

Sarah P.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Propertyware logo

Propertyware

Accounting features

Reviewed 3 years ago
Pros

The billing features are easy to use and fairly easy to fix if a mistake is made. The eCheck option has made paying vendors with actual checks a thing of the past and now everything gets direct deposited into their account.

Cons

A feature that we've requested be developed many times is the ePay/Banking feature for vendors. It allows you to put in their banking info, but the "Billing Email" is useless. All vendors receive a remittance email when payments are made showing a breakdown of invoicing and pmt amounts. It would be highly useful if the Billing Email actually functioned and would send the remittance emails to that specific...

JL
AvatarImg

Judy L.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Propertyware logo

Propertyware

Propertyware is a good product.

Reviewed 3 years ago

Once I got comfortable with using the software I like it. I don't have any trouble with finding the things I need in everyday use of the software. In learning the software I seriously screwed up some things and support was extremely helpful in helping me to correct my errors.

Pros

Propertyware tracks everything that a property manager needs for managing their properties. It holds owner contact information, bank accounts for direct deposits, insurance on the property, and the property(s) that the owner has. It has leases for all the properties and gives us a tenant ledger to track rents and contact information for each tenant. It has owner/tenant portals that is a tremendous help when it comes to tenant payments or owner contributions and gives the owner all the information they need on paid invoices and tenant receipts. It also keeps track of emails sent to owners and tenants so you have a record.

Cons

The software in the beginning is a little hard to use as it is not very intuitive. When a property manager was not getting the maintenance requests I called support and there were a couple of different areas that needed to be looked at and corrected before she started receiving them. I would not have known that if not for support.