Propertyware vs Rentec Direct Comparison

Customer service is great. In general Propertyware as a company seem interested providing solution to my problems

Some of the features that are offered like marketing seem complicated and I don't know where to start or what questions to ask to even start using the features.

The billing features are easy to use and fairly easy to fix if a mistake is made. The eCheck option has made paying vendors with actual checks a thing of the past and now everything gets direct deposited into their account.

A feature that we've requested be developed many times is the ePay/Banking feature for vendors. It allows you to put in their banking info, but the "Billing Email" is useless. All vendors receive a remittance email when payments are made showing a breakdown of invoicing and pmt amounts. It would be highly useful if the Billing Email actually functioned and would send the remittance emails to that specific...

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Propertyware tracks everything that a property manager needs for managing their properties. It holds owner contact information, bank accounts for direct deposits, insurance on the property, and the property(s) that the owner has. It has leases for all the properties and gives us a tenant ledger to track rents and contact information for each tenant. It has owner/tenant portals that is a tremendous help when it comes to tenant payments or owner contributions and gives the owner all the information they need on paid invoices and tenant receipts. It also keeps track of emails sent to owners and tenants so you have a record.

The software in the beginning is a little hard to use as it is not very intuitive. When a property manager was not getting the maintenance requests I called support and there were a couple of different areas that needed to be looked at and corrected before she started receiving them. I would not have known that if not for support.