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Propertyware vs Vtiger CRM Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Category Leaders

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

262

5

4

3

2

1

100

74

44

22

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.3

314

5

4

3

2

1

148

132

27

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I like this program because it does what it says it will do. Easy enough to learn its functionality.

Pros

This Software has the nice capabilities of assigning the workflow and also to know the status of the work. Search tool has the good performance enhancements.
The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.
I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

Cons

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Cons

Automating the export of data is difficult and painful, and the API is extremely limiting in both functionality and usage limits.
Poor (non existent) formatting of reports. No community forums or "vote for function.
Far away from SalesForce, lack of functionalities.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features32
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Auto-Responders
  • Automated Routing
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Credit Check
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • FAQ
  • Financial Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Inbox Management
  • Insurance Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Late Fee Calculation
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lease Management
  • Lease Tracking
  • Live Chat
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Online Payments
  • Opportunity Management
  • Owner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Predictive Analytics
  • Projections
  • Property Database
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Referral Tracking
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Residential Properties
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Territory Management
  • Third Party Integrations
  • Vacancy Management
  • Web Forms
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management
  • XML / RSS
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Auto-Responders
  • Automated Routing
  • Billing & Invoicing
  • Business Card/Badge Scanning
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Collaboration Tools
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Credit Check
  • Customer History
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • FAQ
  • Financial Management
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Inbox Management
  • Insurance Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Knowledge Management
  • Late Fee Calculation
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lease Management
  • Lease Tracking
  • Live Chat
  • Maintenance Management
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Online Payments
  • Opportunity Management
  • Owner Portal
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Predictive Analytics
  • Projections
  • Property Database
  • Property Management
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Referral Tracking
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Residential Properties
  • Routing
  • SMS Messaging
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Territory Management
  • Third Party Integrations
  • Vacancy Management
  • Web Forms
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Workflow Management
  • XML / RSS

Integrations

  • Total integrations5
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations84
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop