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Propertyware vs Zingtree Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

250

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

58

38

19

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.4

5

4

3

2

1

49

37

7

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.

sc

sharon c.

This software is very user friendly. I like how it is separated with the different tab categories on top.

GK

Gaytha K.

I like this program because it does what it says it will do. Easy enough to learn its functionality.

AC

Austin C.

Pros

I like that it is super customizable. I can make it look like pretty much anything and can tweak it to fit my different departments.

SV

Sabriena V.

The customer support is amazing. I also like the layout of the logic on the overview page - it makes it very easy to follow.

AR

Anonymous Reviewer

Great tool, CSR was a fantastic contact to answer all of the questions we had.

NS

Nate S.

Cons

Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.

AM

Alex M.

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.

MB

Mark B.

You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Lv

Lukas v.

Cons

The pricing for the customer-facing decision is so cost prohibitive that we scrapped the idea altogether. Pay per click does not work.

DW

Deanna W.

I don't like that I cannot download the tree as a pdf or high quality picture. When I download it now, it looks bad and when I tried to zoom in on the tree it gets all blurry.

CD

Christine D.

Times out too easily and lose changes which is frustrating. This appears to be an intermittent issue but one that needs addressing.

TB

Tim B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features30
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Routing
  • Billing & Invoicing
  • Blended Call Center
  • Business Process Automation
  • CRM
  • Call Center Management
  • Call Scripting
  • Class Scheduling
  • Collaboration Tools
  • Commercial Property Management
  • Computer Telephony Integration
  • Contact Management
  • Credit Check
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Import/Export
  • Diagramming
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Management
  • Employee Onboarding
  • Feedback Management
  • Financial Management
  • For Medical Purposes
  • Health Risk Assessment
  • Help Desk Management
  • IT Asset Management
  • Inbound Call Center
  • Insurance Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Late Fee Calculation
  • Lease Management
  • Live Chat
  • Maintenance Management
  • Multi-Channel Communication
  • Network Monitoring
  • No-Code
  • Online Forms
  • Online Payments
  • Organizational Charting
  • Outbound Call Center
  • Owner Portal
  • Payment Processing
  • Performance Metrics
  • Portfolio Management
  • Process Modeling & Designing
  • Property Database
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting/Analytics
  • Residential Properties
  • Revision History
  • Rules-Based Workflow
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Tax Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Visual Workflow Management
  • Website Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features61
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Automated Routing
  • Billing & Invoicing
  • Blended Call Center
  • Business Process Automation
  • CRM
  • Call Center Management
  • Call Scripting
  • Class Scheduling
  • Collaboration Tools
  • Commercial Property Management
  • Computer Telephony Integration
  • Contact Management
  • Credit Check
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Analysis Tools
  • Data Import/Export
  • Diagramming
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Management
  • Employee Onboarding
  • Feedback Management
  • Financial Management
  • For Medical Purposes
  • Health Risk Assessment
  • Help Desk Management
  • IT Asset Management
  • Inbound Call Center
  • Insurance Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Late Fee Calculation
  • Lease Management
  • Live Chat
  • Maintenance Management
  • Multi-Channel Communication
  • Network Monitoring
  • No-Code
  • Online Forms
  • Online Payments
  • Organizational Charting
  • Outbound Call Center
  • Owner Portal
  • Payment Processing
  • Performance Metrics
  • Portfolio Management
  • Process Modeling & Designing
  • Property Database
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting/Analytics
  • Residential Properties
  • Revision History
  • Rules-Based Workflow
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Tax Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Visual Workflow Management
  • Website Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations5
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop
  • Total integrations11
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop