Most popular features of all Real Estate & Property apps
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Propertyware's features:
Propertyware was the first property management software I was exposed to and it was fairly easy to figure out and navigate.
Pros
Propertyware offers great reporting, that you can schedule, and makes accessing resident data really simple.
Cons
Propertyware is far behind in marketing functionality and integrations compared to other property management softwares.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It's like cruise control for property management.
Pros
With great communication tools such as owner/tenant portals, automatic email alerts on numerous activities on a property, text messaging, email and more.
Cons
Not a very user friendly and intuitive interface. Slow to roll out new features and upgrades.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi, Chris -
Thanks for the positive review! We really appreciate your feedback. Do we have your permission to quote you?
Cheers,
Casi
I have enjoyed using propertyware, it simplifies both accounting and resident management.
Pros
It is a very information-dense software with a lot of reports and data compilations.
Cons
Because it does house so much information, it is cumbersome.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
There are similar/other programs out there that can do this and more without as much trouble.
Pros
Works best for very small management needs, has feature for late notices on rent that is fabulous and easy to use.
Cons
Software is better for large scale property management where I needed something on a smaller scale.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I have no choice, as this is what my property management company uses.
Pros
Rent roll scales and payment history are nice to be able to view.
Cons
There lacks a "quick and easy" way to see an overview of multiple properties.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Thank you for taking the time to submit your review. We appreciate your comments. Stay tuned as our simple, easy to use design will be largely complete in the next few months.
Pros
Propertyware allows for check payments to default to a specific bank account, which is great; however, the software has a problem and does not consistently default to the correct bank account.
Cons
The support team often sounds like they are reading from a manual and don't have a true understanding of property management and reports.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering Propertyware
This product has glitches between the banking features and YOUR BANK! I would not use this product. Propertyware knew about the glitch and did not notify its users, nor have they provided a timeline as to when this will be repaired. The problem is not isolated to my account, but is company wide to multiple users, they said.
This software has SO much potential to corner the market, but it is clearly not designed by anyone with practical experience in property management.
Pros
Integrated accounting; custom-field options; full-service software; built-in credit reporting and ACH functionality
Cons
So many features that not all of them are expertly designed to function logically or flow properly; tech support often is more clueless than we are; report customization is VERY limited (though there are a lot of standard reports available)
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Our property management company, Royal Rose Properties, literally could not function without it.
Pros
Their "custom fields" option allows you to record just about whatever information you want or need onto every (unit/building/portfolio/contact/work order/lease/vendor/etc.
Cons
For example, you can right-click on a link to any property, lease, or contact and open it in a new tab -- but you can't do that for Work Orders; for whatever reason, they're called through Javascript instead of through a URL, *despite HAVING a unique URL* that you can easily link to.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
We are a property management company with 150 doors and have been using Propertyware for over three years.
Cons
Not just for the web templates, but also for the graphic interface of the software and the automatically generated print brochures. 5.
Rating breakdown
Likelihood to recommend
Recommendations to others considering Propertyware
The bottom line is that Propertyware does not listen to its customers, charges for every extra item, and is falling behind on technology. It will do a good job but only after a long training period. It is not as efficient as other options. And many of the features that sound so great on paper fail to perform well in the real world.
Product made last management life easier.
Pros
Helps you organize
Cons
Costs lots of money
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Propertyware
Give it a try and see if it is for you.
They add modules that do not fully integrate with existing modules.
Pros
Great back end accounting, Reports are “semi-customizable’, Dashboards are a nice feature, Ability to add custom fields.
Cons
No capability to create a work order in the field on your phone or tablet via an app.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Would NOT recommend this software as it's too cumbersome to use daily!
Pros
Most property management software has the features in this package.
Cons
Very clumsy interface; difficult to get through to the reports that we use the most.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
It seems like it took more steps then needed to accomplish many of the tasks. It needs to be updated to be more use friendly.
Pros
This does most of what you need to property management and works well with affordable properties.
Cons
Also the accounting portion was not well integrated with the rest of the system
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you so much for taking the time to submit a review for Propertyware. You'll be happy to know we've already begun introducing a unified design to our product to create consistency with other RealPage products, modernize the look and feel and make it mobile responsive for all users.
In addition to design, core sections of our accounting workflow are also being improved in early 2019 as well so stay tuned!
Real estate property management can be a difficult industry.
Pros
- Quality Interface - Easy to learn - Meets my needs
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering Propertyware
Perhaps see if you can do a trial? There are a few different software platforms out there
Pros
I like that they offer free trial and price is pretty reasonable for the features the software offers.
Cons
I was looking to something for commercial property management and this did not work for me
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Pros
While this is the only property management solution I have used over the last five years, I do like it.
Cons
I think the search functions could be updated to make searching for particular terms easier.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi, Mary Fran -
We missed you at the Roadshow this year! Thank you for taking the time to submit this positive review and we appreciate your feedback.
Cheers,
Casi
Pros
I have tried many different property management softwares and this one is kinda not good for me.
Cons
Too pricy for a small landlord and the design looks quite hard for me.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for taking the time to write this review of Propertyware. While you didn't find that it met the needs of your small PMC, we hope you'll consider us again as your company needs grow and change.
I'm coming from other property management software so I'm familiar with the property management software features.
Pros
It allows you to manage just about anything that rents on a monthly basis. Storage units, shampoo stations, or HOA, you can manage it with this software.
Cons
It's NOT user friendly. Every step takes three or four clicks of buttons. The words used are not intuitive either. Need to find a vendor? Go to Money out. Need to send leases? Go to Mail Merge. Moving in a tenant takes manual entry of a number of things including the rent amounts and move in dates. Leases don't auto populate with the number of signers. Each time the number of signers changes it requires a manual change of the each field: date, signature field, and the name fields.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Inputting all of the information in Propertyware took a fair bit of work. Having loaded all of the information, it remains difficult to get the information we need out of the system.
Pros
Rental applications, screening, billing, payments, bookkeeping, reporting, record keeping, communication, Propertyware does it all.
Cons
Online documentation, cases and knowledge base is password protected and not searchable with Google.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Recommendations to others considering Propertyware
The learning curve is such that a company probably needs to develop an in house expert who will have to invest significant time with this system. Any employee that uses the system will require training to get up to speed with the system, a significant expense, and a problem for part time or temporary employees. Propertyware is one of the smaller offerings in the market, at least in our area, so there are very few people in the job market that have any experience with it.
Pros
Easy to use - and you can create custom fields to cater to your company's needs.
Cons
Since management agreements may vary in percentage I would like to customize this field.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It is very robust and they are constantly adding new features like the mobile app, inspections, maintenance manager, and electronic signatures.
Pros
The ability to communicate with tenants, owners, and vendors directly through the software is nice. The mobile app is very helpful when away from the office.
Cons
The mobile app doesn't seem to stay up-to-date with data.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Propertyware
Propertyware is highly recommended for anyone with more than 100 units, and particularly if you have 200+. Some of the features are just average when compared to the competition (e.g. inspections app) and may not be worth the money but you can choose to use them or use something else.
Overall, this program has a lot to offer. I have learned that the more you put into it, the more you get out of it.
Pros
The tenant portal makes online payments convenient for our tenants and staff.
Cons
Learning the system is relatively easy using the online instructional videos and the help/support tab.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hello, Jackie-
Thank you for taking the time to write us a great review! Would you be willing to do a video testimonial for us also?
I look forward to speaking with you soon.
Cheers,
Casi
Cassandra Rollins, Sr. Director
Product Marketing
RealPage
Propertyware does make our day to day processes go smoothly, it makes it easier on our tenants and owners on paying rents and collecting monthly income through the tenant and owner portals.
Pros
We would recommend Propertyware to other real estate property management companies.
Cons
We have had issues with the maintenance application that was updated in February 2019 and we received notification from the support team on May 24, 2019 that the issue had finally been resolved.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hello, Teresa -
Thank you for taking the time to write a review. I will share your feedback on maintenance with our product team.
Cheers,
Casi
Cassandra Rollins, Sr. Director
Product Marketing
RealPage
