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RealPage vs Buildium Comparison

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Overview

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic...

Category Leaders

Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners associations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

43

36

15

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

1,032

458

83

16

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.

Pros

Overall, this is an excellent product at a great value. Customer support is very responsive.
We have loved being users of Buildium and have continue for almost 10 years. The value, quality, and efficiency it adds to our business is truly worth its subscription price.
The ability to communicate with property owners on P/L and income reports is awesome. I currently do not work in the property management field, but would recommend this product to those that do.

Cons

I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.

Cons

The sales team is extremely unprofessional, misrepresenting the effort of implementation, features that work or not.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features45
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Asset Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Chapter Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Check
  • Customer Database
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Geotargeting
  • HOA Violation Enforcement
  • Image Library
  • Inspection Management
  • Insurance Management
  • Interactive Content
  • Landing Pages/Web Forms
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Learning Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Revenue Management
  • SEO Management
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Spend Control
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management
  • Total features81
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Asset Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Chapter Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Check
  • Customer Database
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Geotargeting
  • HOA Violation Enforcement
  • Image Library
  • Inspection Management
  • Insurance Management
  • Interactive Content
  • Landing Pages/Web Forms
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Learning Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Revenue Management
  • SEO Management
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Spend Control
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

Integrations

  • Total integrations8
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations2
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Buildium

Things are Changing

Reviewed a year ago
Pros

Buildium Onboarding was streamlined and simple. They even sped up their process to align with our targets, and it was great! Buildium's Resident Portal is top notch. It looks better than the competition and is extremely user friendly. Buildium's Reporting is fantastic with easy to generate and easy to use reports.

Cons

Buildium is moving in a different direction since being acquired by Realpage. You now have to pay more for adequate customer support (Their ticketing system is very slow, expect 24-48 hour minimum response times), and are putting most new features behind pay walls with insane costs. Buildium has no prospect or lead management system at all. Buildium clearly has no intentions to follow the desires of their users. They have a recommendations page where users are allowed to go and post ideas and recommendations. Highly voted and requested recommendations have been sitting there for years. Buildium seems to have ignored this tool.

RealPage vs. Buildium

See how RealPage and Buildium stack up against each other by comparing features, pricing, ratings, integrations, security & more.