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RealPage vs Hemlane Comparison

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Overview

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic...

Category Leaders

Oversee, organize, and market long-term rental properties securely with Hemlane’s cloud-based real estate management software...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

113

5

4

3

2

1

48

38

19

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.8

166

5

4

3

2

1

140

21

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.

Pros

The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick.
I really enjoyed the number of leads I got right away and the notification system when someone was interested in a showing. The tenant tracking system also worked great and easy to follow.
In addition to the platform being user friendly, the customer services is amazing.

Cons

I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software.

Cons

The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.
Some times I get lost going from one tab to another.
I still have minor problem with the financial and ledger keeping tab.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features57
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Client Management
  • Client Portal
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • General Ledger
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Price Optimization
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Total features62
  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Client Management
  • Client Portal
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • General Ledger
  • Inspection Management
  • Insurance Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Price Optimization
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management

Integrations

  • Total integrations25
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations4
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop