App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Rent Manager Features

Features Summary

Functionality

4.2

/5

213

Total features

102

5 categories

Rent Manager features

ACH Payment Processing
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications

Common features of Real Estate Property Management software

ACH Payment Processing
API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Background Screening

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

213

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

102

Unique features

  • Reservations Management

  • Billing Rate Management

  • Discount Management

  • Credit Card Management

Functionality

4.3

/5

1.7K

Price starts from

1.40

Per month

learn more

Total Features

108

Features in Common

76

Unique features

  • Property Management

  • Commercial Inspections

  • Retail Leases

  • Repair Estimates

Functionality

4.3

/5

1.8K

Price starts from

50

Per month

visit website

Total Features

81

Features in Common

69

Unique features

  • Chapter Management

  • Member Portal

  • Residential Leases

  • Lease Origination

Common Rent Manager comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great software team!!! We love the versatility!

Reviewed 4 years ago

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Vendor response

Thank you so much for your review Ginger!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great Software with Even Better Customer Service

Reviewed 3 years ago

It is the one stop shop for a large number of management needs from sending out notices to billing and payments with great support.

Pros

I love how customizable it is. I also love how many different daily tasks it can address all in once place.

Cons

While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow.

Vendor response

Thank you for your review! Our support team would be more than happy to take a look at any slowness issues you might be experiences. Please give us a call at your convenience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Overall

Reviewed 2 months ago
Pros

you can easily set up your preferences in just about every option, each user can customize their menu ribbons.

Cons

There's no option yet for automatic rent reminders for all tenants that owe rent. The only way of doing it is by filtering those that owe specific amount of days late, however many tenants are far above that limit and still owe so they won't get the notification.

Vendor response

Hi Miri! Thanks for your review. Regarding reminders, Rent Manager includes automated notification features that could help with your rent reminders. Please reach out to our support team or check out our help file (F1) for more information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rent Manager increases efficiency

Reviewed 3 months ago

Rent Manager has increased our ability to selectively share data so that our efficiency improves.

Pros

Customer service is amazing. I have always been successful working through issues (undoubtedly user error or understanding) with their help on the first try.

Cons

The program is so robust I feel as if I am leaving features "on the table". I need to continue my training and use.

Vendor response

Thank you for your review Steven! Please reach out to us at any time if there is a specific feature you are looking to learn more about. Our training team would be happy to assist.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Property Management with Rent Manager

Reviewed 8 months ago

See "Pro" above!

Pros

As a beginner with accounting software and a non-accountant, I took over management of an 80 unit complex that I owned after firing four successive professional management companies. Rent Manager enabled me to return the property to profitability in the first year of my management. It was a great satisfaction to me. Thanks Rent Manager!

Cons

I used Rent Manager for six years as manager, and now as owner keeping an eye on a different property. I can't think of any feature that I don't like, would change, or add.

Vendor response

Thank you for your review Max and congrats on turning a profit within the first year!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rent Manager

Reviewed 3 years ago

We have been quite pleased in the decade that we have been using Rent Manager with the product, the support and of course, the streamlining it has provided our business.

Pros

We were among the first to convert to Rent Manager's stand alone version and we continue to use Rent Manager for every aspect of our business (approx. 1000 residential and several commercial buildings). The software is very user friendly and intuitive making it easy to onboard new employees. The comprehensiveness of the online training through Rent Manager University is invaluable for new and...

Cons

Any cons that we have found Rent Manager has helped us find work arounds for or has upgraded to in their regular updates. I would like to see more options for "batch" operations.

Vendor response

Hi Kristen, Thank you for your review! We've loved working with you over the years and can't wait to show you all what we have in store for the future. Feel free to submit any batch operation ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Wow!

Reviewed 22 days ago
Pros

I love this software. It is a one stop shop for property management needs. I know that whenever I need to use it, it’ll be quick, effective and get the job done.

Cons

I have zero complaints about this software.

Vendor response

Thanks for your review Amanda!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software for our growing office and always provides us with exceptional customer service

Reviewed 4 years ago

Our office benefits greatly from using Rent Manager. I can't imagine how our office would operate without it's help. Each one of our jobs uniquely depends on this software to help us manage our tasks, time, clients, and tenants in the most efficient way we possibly can.

Pros

We have been using the Rent Manager software from day one, and I don't know how we would operate without it. We have been a rapidly growing property management company in Northeast Ohio for almost 3 years now, and we are all very thankful for how helpful the software is for us. Both our clients and tenants love the features they have access to in their online portals. The attention to detail the software...

Cons

Spell check. Something we are looking forward to in Rent Manager 12! We at times have new clients who have trouble understanding the owner statements. We spend some time with them going over the initial ones we send out. We then explain in detail how each of our monthly statements are ran, and normally after the first meeting, our clients are able to grasp how they are set up.

Vendor response

Thank you for your review Kristen! It has been great working with you all these past few years and we loved attending your conference! Our support team really appreciates the kudos as well. I've made a note regarding the owner statements and we will look into a way to assist you with this training process. Since you are close by, if anyone from your team would like to come to our office for one-on-one training or vice versa, just let us know. We'd love to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rent Manager software

Reviewed 6 years ago
Pros

This software is industry specific for property management. It works extremely well at intergrading all the components a property manger needs to deal with on a daily basis. Rent Manager allows you to keep track of your owners, properties, units and tenant in a very effective way. This software has the capability of tracking service issues which we use to record maintenance requests. These service issues can be linked to a unit, property and or tenant which will show in the history and notes making it easy to view and analyse. We have been on other property management software prior to this and find that Rent Manager is far superior product.

Cons

I can't say much to this question as Rent Manager has been very helpful in taking care of an issue that we have had with the software. The only thing I might mention is a few of their additional product sets, like RM Mobile and RMInspection, in my mind need a little more enhancements in order to work effectively for our needs. I am told they are working on some of our requests so I am confident we will see them in the near future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Not Perfect, but Very Good

Reviewed 6 years ago

We had considered other software before deciding on Rent Manager in November 2015. Rent Manager has been around for a very long time. They seem to understand what property managers really want/need based on the length of their experience. We like that there are a lot of options; the software is robust. Reporting, usability, cost, and integration (with our website/tenant application, a consumer credit...

Pros

- Customizable options (User Defined Fields) - New updates being rolled out - Reporting - Customer support - A lot of features - Integration - Cost for basic use...especially if you have a small staff - Scalability

Cons

- Web design is wildly expensive! (The quotes from RM's design team are nearly the rate our independent web designer charges luckily you can get their user guides and use your own web designer (to create your integrated website, application, rental listings, etc.) - A la carte features that need to be purchased for an additional fee - Rent Manager 12 has some small bugs still being ironed out but nothing major - Web Portal Suite (namely the MobileRM website) should be better/more user-friendly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Feature-rich software for the rental home industry that is as simple as you can hope for.

Reviewed 4 years ago

All in one product for rental communities that is simple to use. Can do A/R, A/P, reporting, etc. There really aren't any major missing features.

Pros

For basic usage the layout is really intuitive and as manager of a rental property you could figure out pretty much everything you need just by poking around. You can do pretty much anything that needs to be done with this software and it has the accounting features that make it an all in one product. Customer support can be slow at times but they will always put in whatever effort it takes to troubleshoot your problems and all staff is in the US.

Cons

The help section is a bit lacking. It's more just a beginner how-to guide rather than figuring anything complex out. Plus, it doesn't indicate where certain features need to be manipulated on the back end. Reports are rather cumbersome at times and there are so many that seem too similar. A good wizard for creating reports would be nice. Creating purchase orders is slow, again, a wizard walk-through to get it all done as fast as possible would be nice.

Vendor response

Thank you so much for your review! We are consistently adding new articles into our help file, so be sure to check back often to see what's available. If there is an area in particular you feel could use additional explanation, our training team would love to hear about it. Please submit a feature request here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/ with any ideas you might have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rent Manager is FANTASTIC to work with

Reviewed 3 years ago

We are a property management company. This software is excellent in all ways. So easy to use, we switched from Quick Books to Rent Manager.

Pros

This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!!

Cons

There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often

Vendor response

Hi Marcia, Thank you for your review! We're glad to hear you are enjoying Rent Manager. For security purposes, we do enforce a log out after a while of inactivity. If this begins to become an issue, please contact our support team and we can help you look into this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Rent Manager

Reviewed 2 years ago

Good product and support. I primarily changed because of the online payment fees assessed. Much too high, but, consistent with most other products. I found a product that did not charge for online payments. Having complications with that product in features, functionality and service though....maybe that is why others charge.

Pros

Good batch reporting and formating capability Strong accounting features Excellent Owners portal...even though most owners do not use. Strong sales tool for Management Company. Relatively intuitive Consistent logic

Cons

Mobile application was just rolling out. I did not convert to the mobile solution due to plans to convert to another software. New mobile application might solve some of the Cons. Pricing: Per seat pricing, set up fee for each additional seat, mobile, web integration, etc. modules additional costs. However, the biggest issue was the $1.50+ charge for Residents to pay online using E-checks. If you have 1000 units paying online, cost is $1500 per month. Too much. LImited integration with various online posting services.

Vendor response

Hi Scott, Thank you for your review. It is possible to pass all epay fees to tenants vs the management company covering the cost, similar to other online credit card processing fees. If this is something you might be interested in, we can gladly help initiate the conversation with Zego to make the switch.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Customer Service in the industry

Reviewed 3 years ago

I had the misfortune of having to deal with another company that is a competitor of RM. I must say that after that fiasco I am even more impressed with the outstanding customer service you get with Rent Manager . The staff of customer service representatives is the best I have ever dealt with. They are always cheerful, knowledgeable, and so very helpful. I love Rent Manager.

Pros

I have used RM since 2008. This product is easy to use and makes property management easy and efficient.

Cons

The product has so many functions that it takes a while to learn them all. The yearly conference is an awesome place to learn all the functions of this amazing software. Plus it is fun.

Vendor response

Hi Anne, Thank you so much for your review. We love working with your team as well and we hope to see you all again at RMUC this year!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Decent software for daily use.

Reviewed 4 years ago

Once everything was set up, the software was relatively user friendly and had a lot of capacity for maintaining information in a multitude of departments within the company.

Pros

This software can link your to a multitude of websites that really aid in effective marketing strategies. There are many different reports that can be ran that are beneficial to a multitude of departments. Generating documents and keeping track of document history was effortless. The customer support for this software is fantastic!

Cons

It can be a little tricky to set the software up to function how you need it too. When setting Rent Manager up to link information directly to our company's website and third party marketing websites, it was so tricky I had to spend a great deal of time with customer support to get things running how they should. Also, creating new reports was tricky and only one person in the company knew how to do it.

Vendor response

Hi Dana, Thank you for your review! Our customer support team really appreciates the shout out. If you ever need assistance with custom reports in the future, our Professional Service team would be more than willing to help out. They work with customers every day creating custom reports, custom tabs, custom integrations, and more. We also offer training such as our RM12 Scripting Virtual Classroom and weekly webinars stored in Rent Manager University.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

A Wealth of Features & Could Always Use a Few Tweaks

Reviewed 5 years ago
Pros

It is a tenant-centric platform, allowing our residents to see their accounts and pay on-line, thereby reducing our central office workload. We operate 15 or so entities with RM and a handful with QuickBooks. From a financial analyst viewpoint, I prefer QB, because of the easy export features. Still, we have 1,300 + tenants and are re-building occupancy at newly acquired mobile home parks, so our focus is on providing the best face for our residents. QB was not doing that for us. This is a more comprehensive program tailored for the rental world

Cons

For some inexplicable reason, report exports to Excel do not carry the formulas over. It is a huge time waster for those of doing a repetitive analysis of multiple companies. I can only think this relates to some licensing issue. QB does it automatically and I miss that. In fact, I resent that RM does not provide that functionality and don't understand why they wouldn't provide this time and money saving convenience to their customer base.

Vendor response

Hi Freehold Real Estate LLC, Thank you for your review. I apologize that you have been having issues with our export to Excel function. We greatly appreciate your feedback on your software and I will pass your review on to the appropriate parties in our company for further examination and review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use

Reviewed 3 years ago

Rent Manager allows me to easily track all business needs ranging from managing resident accounts to managing both accounts payable and receivable to investment management. This platform is easy to use and understand and customer service is great.

Pros

This software is easy to use and can be customized easily. I use this software to manage residents as well as for all accounting purposes and am very pleased.

Cons

Online lease signing not as user friendly to set up and implement.

Vendor response

Hi Lindsey, Thank you for your review! We're glad to hear you are loving the customization and accounting features. Definitely give us a call regarding the online leases - we can take a look into your setup to see how we can help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rent Manager-4 Stars

Reviewed 6 months ago

Overall, RM has been the best property management software we have used to date. It isn't perfect but there is not much that compares.

Pros

We love the lease generation as we use this the most. We also love the history/notes section to keep tabs on each tenant and property.

Cons

We have issues with the tenant portal about once a month as well as the incoming calls tab reporting incorrectly. The software does crash every once in a while as well.

Vendor response

Thanks for your review Alexandra! If you run into lag issues in the future, please reach out to our support team (800-669-0871 option 4) so we can review your account and check for any potential issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Complicated software, long learning curve, but good support

Reviewed 4 years ago
Pros

I was in charge of implementing this software, converting from peach tree to this. Excellent support during conversion, but this is a complicated product. Liked the bookkeeping side, but this is also supposed to push vacant units out to zillow, etc, and that is where we got on to the struggle bus. This was complicated, with a large learning curve. Did not like the website options at all, and found them clunky. The accounting reports were simple to set up & modify, and it was easy to transition to this product. Excellent option for a person that has multiple LLCs or multiple properties, as its very easy to separate. Excellent for 3rd party managers, as many bank accounts could be run from one place.

Cons

Website option templates were not very good, and it was very hard to get listings into Zillow the way you wanted, and get on to your own site.

Vendor response

Thank you so much for your review Joann! We're so glad to hear you are enjoying Rent Manager's account features and multiple property options. Our conversion team really appreciates the shout out as well! We are constantly building new Web Template Suite options and would appreciate the opportunity to speak to you more regarding website templates and online listings. I will have someone reach out to you shortly to see if we could set up a call to learn more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy customer.

Reviewed 4 years ago

We manage several units for different landlords, and having an integrated accounting system to our management software, saves us (and our owners' CPA's) a lot of time as the information is readily available with different reports as per accounting standards. Also, the automation in online applications, payments and rent collection, made our work much easier.

Pros

Integrations with ACH third parties co's for payments and rent collection and Background check work seamlessly, making those processes automatic and effortless for the user. Online applications are also of great use, saving users the time of filling prospects information. Accounting integration is a plus, so no other software is needed for said purpose, you can even fill your 1099's and 1096's through RM.

Cons

In the new version (RM 12) when a property has several units in it, it is not possible to make chart of account transfers in a "per/unit" basis, same as reserves.

Vendor response

Thank you so much for your feedback Gustavo! It's great to hear you are loving all of the time saving features available within Rent Manager. If you ever need assistance with the program, give us a call. We're here to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Been with RM since 05, LOVE the recent upgrade of v12--offers a lot for the analytical end user

Reviewed 6 years ago

I like that it's free and open until 7pm eastern. There was a time when the phone reps didn't seem that well trained but that hasn't been the case in the last 4 years or so...we get VERY well trained support when we call in and they are friendly. Like the extremely detailed reporting that I can customize, great andriod app, user defined fields that we use a lot to manage the unique competitive...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Brent, Thanks for your great review! Our pricing is a bit different than most. We would rather customers only have to pay for what they use and help keep costs down the best we can. We hope you are able to attend RMUC.16! We're excited to be back in Florida and really missing the warm weather at the moment (it's currently snowing here). If you would like, we are sending out weekly release notes for RM12 that go over all the new features, updates, and fixes. To sign up to receive emails, please visit: https://www.rentmanager.com/customer-resources/self-help-resources/emails/ Kari Digital Marketing Coordinator

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Your One Stop Shop For Property Management

Reviewed 3 years ago

A few years ago we decided go to 'All in" with Rent Manager. We upgraded to the online platform, integrated all our rent collection, accounts payable, and phones. We wanted to streamline a few processes so we could grow and we did!

Pros

I love the integration Rent Manager allows. We have our screening, receivables, payables, communication (phone/text) all integrated in Rent Manager. Also, since we are web-based I can access my data anywhere. Also - the customer service, from our account rep, to the help desk . Everyone is very helpful! The amount of free training they offer is exceptional. The Weekly webinars are a must!

Cons

A couple minor things: I wish there was a different way for users to share a license. Maybe some sort of bundle pricing for 10+ Licenses. Also, I wish I could track HR/Payroll through Rent Manager.

Vendor response

Hi Kristi, Thank you for your review! We're happy to hear you're all in with Rent Manager. Let us know how we can be of any help in the future and feel free to submit any feature requests here so our development team can research them for you: https://www.rentmanager.com/featurerequest

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rent Manager Review

Reviewed 3 years ago

Overall, I think Rent Manger is an amazing product. I have put customer service through a lot of "extra" work, working with me to make RM as efficient a tool as my mind could make it and it has not disappointed me yet. I tell everyone - RMs potential - to me - is limitless.

Pros

There appears to be very little Rent Manager cannot do. You may have to contact customer support to explain what you are trying to get RM to do (in terms of report wise), but I have yet to come across an idea that RM was not able to work with me on how to produce.

Cons

The drop down menus are narrow - so if you don't remember the property account number, you have to scroll down to "find" your account.

Vendor response

Hi MaryLou, Thank you so much for your review! We're happy to hear you are enjoying Rent Manager. Never hesitate in giving us a call - we love working with you all!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best overall property management program

Reviewed 3 years ago

Being the manger of all work orders, I am BUSY. I can be out in the field take pictures, notes, add work orders, anything I want to do all over my phone. No matter what time it is. Online support is quick and will not stop until they fix it. No more can a tenant say that we didn't fix anything. I can have pictures, time frames, and they sign.... Thank you rent mananger

Pros

Online is the best ever App make life so much easier unlimited memory (online) Support is the best, will show you step by step or get a group of people to fix it Adding work orders is so easy and i can have every step stored I could keep going all day

Cons

Online is alot to learn Logs you out too quickly for not using it

Vendor response

Thank you so much for your review Walter! Our customer support team appreciates the shout out as well! We do have a security feature in place that will log you out after a specific length of inactivity in the program. Please reach out to your sales rep or sales@rentmanager.com to see if something can be changed regarding this feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Positive Experience with Rent Manager

Reviewed 4 years ago
Pros

The most recent version, Rent Manager 12, is a much better user experience and comes with many improvements; we just converted on May 7. The staff overseeing the conversion did a great job in helping us be prepared and we converted with very little issues, all of which were resolved quickly. Additionally, we have had very good experiences with Customer Support and think that the company does a good job of listening and considering suggested enhancements.

Cons

There are a few minor navigational items that could be improved but nothing we would consider a major issue. As with any software, you'll always find yourself saying "I wish it did [this]" but it serves the purpose well for property management companies.

Vendor response

Hi Susan, Thank you for your review! We’re so glad to hear the conversion process went well and we can’t wait to see what all you do with Rent Manager 12. Let us know if you ever need assistance or if you have any thoughts on how we can make our program even stronger.