Most popular features of all Real Estate & Property apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Rent Manager's features:
Helped us automate our process and develop systems that allowed us to scale our business fast.
Pros
Maintenance work orders, financial management, automated reporting, owner and tenant login, web based and modern.
Cons
No complaints. Any details we were looking for improvement on have been added through one of their updates. RM is progressive and always coming out with improved features and updates to the software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Jesse,
Thank you so much for your feedback! We're glad to hear Rent Manager has been able to help you run and scale your business. If there is ever a particular feature you'd like to see added, feel free to give us a call or submit a request here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/.
Pros
Does just about everything except for payroll for multi-site portfolio management.
Cons
It lost a lot of basic functionality in document management between the upgrade of Version XI to XII.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Todd,
Thank you for your review! We would like to learn more about the document management functionality you are looking for as the functionality might still be there, just in a new area of the program. I will have your representative reach out to you so we can look into your specific setup. They are also more than willing to assist with submitting feature requests on your behalf if you are looking for additional functionality.
We did get that but we went backwards in terms of functionality. The reporting needs work.
Pros
The Newer technology allowing tenant online payments was a big draw.
Cons
There are so many variables in Property Management and they are too cut and dry.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Hi Darla, Thank you for your review. We have quite a diverse feature set and one of the most customizable programs in the industry. We would love to check out your current Rent Manager setup to see if the specific features you are looking for might not be turned on yet or dive into some of the reporting options you have within the program. This could be a simple permissions update for your user account from your system administrator as well to make sure you have the feature access you need.
I primarily changed because of the online payment fees assessed.
Pros
Strong sales tool for Management Company.
Cons
Mobile application was just rolling out.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Scott, Thank you for your review. It is possible to pass all epay fees to tenants vs the management company covering the cost, similar to other online credit card processing fees. If this is something you might be interested in, we can gladly help initiate the conversation with Zego to make the switch.
Pros
Adaptability to our specific property management needs; ease of maneuvering within reports; confidence that data will be protected through offsite storage
Cons
Somewhat difficult to set up new reports or understand what additional features might benefit us generally
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Lynn,
Thank you so much for your review! If you ever need assistance with reports or features, feel free to reach out to us. We are also constantly making tweaks to our website to announce new features. I would also recommend following our social media channels for the latest Rent Manager updates.
Also, the automation in online applications, payments and rent collection, made our work much easier.
Pros
Integrations with ACH third parties co's for payments and rent collection and Background check work seamlessly, making those processes automatic and effortless for the user.
Cons
In the new version (RM 12) when a property has several units in it, it is not possible to make chart of account transfers in a "per/unit" basis, same as reserves.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you so much for your feedback Gustavo! It's great to hear you are loving all of the time saving features available within Rent Manager. If you ever need assistance with the program, give us a call. We're here to help.
Pros
From accounting to contact management, work orders, advertising, inspections, tenant screenings, collections - you name it.
Cons
Inspection functionality could use some work, but tech support is available and working with me on a daily basis to ensure the program works right for my needs.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Thank you for your review Susan! We're so glad Rent Manager has been able to help your business these past few years. We would love any additional feedback you might have for our inspection features. Please submit additional feedback here https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/, and our management team will review the submission.
We have expanded our property management team by 4 fold because of the use of this software, rent manger University has decent learning modules that make onboarding a far simpler task than I could have ever imagine.
Pros
We are a fan on the payment integration as well as bill keeping It
Cons
Coding still seems clunky at first however over time it has become easier once you get over the initial coding learning curve
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hi Bridget, Thank you for your review. We would like to learn more about how we can make Rent Manager easier for your business. Please submit any requests here: https://www.rentmanager.com/featurerequest
Easy reports, easy to input information, you don't have to have property management experience to be able to use this software effectively.
Pros
I like the ability to create my own reports. I manage multiple units with multiple private owners, this software handles that versatility well.
Cons
There is nothing I don't like about this software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you so much for your review! We're glad to hear you are enjoying Rent Manager. Feel free to give us a call anytime if there is a specific feature you would like to learn about in the program or check out Rent Manager University and the help file (F1) for feature documentation.
I would recommend Rent Manager to any property management business.
Pros
The overall feel and user interface stays relatively the same, which makes integrating all the updates and new features really easy!
Cons
It can be frustrating when you don't know how to do something but the Help feature and RM resources for support are always there when you need them!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I have used Rent Manager for several years now. When I first got the software it was very difficult to learn, and I abandoned it; however, after spending some time in trial and error usage I find that it is a much better value for the dollar than I realized.
Pros
Very detailed oriented with respect to full property management accounting functions.
Cons
Difficult to learn. Tedious and time consuming to adapt to.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Recommendations to others considering Rent Manager
Get with Rent Manager customer service department for assistance.
Pros
Rent Manager allows you to keep track of your owners, properties, units and tenant in a very effective way.
Cons
The only thing I might mention is a few of their additional product sets, like RM Mobile and RMInspection, in my mind need a little more enhancements in order to work effectively for our needs.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering Rent Manager
We moved onto Rent Manager in 2013 on their stand-alone version, they were very helpful at getting us started and I would recommend to use their support group to ensure the integration is done correctly. Like any software if you do not get it set up correctly it will not perform correctly, but with this software that is so true as there is so many linking components. We move from their stand-alone version to their on-line version this past year and that transition went seamless. Secondly I would recommend to make use of the training session for all staff as Rent Manager is very good with this area and make it easy to find the training sessions that work with your timeframes as they record their session which allow a user to watch at any time. Another recommendation would be to purchase into their phone system that integrates with Rent Manager, it is an awesome feature which tracks and records all phone conversation. This comes in very handy with many various issue that may arise with tenants and some owners.
I did over a year of research before deciding on Rent Manager. The competition paled in comparison then and still does.
Pros
From maintaining files to maintenance, accounting, reports and overall managing of work flow - Rent Manager is the best by far.
Cons
No complaints. Love it! When I do have a concern, I know I can address it with the Rent Manager team and the issue will be handled promptly.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It is the one stop shop for a large number of management needs from sending out notices to billing and payments with great support.
Pros
I also love how many different daily tasks it can address all in once place.
Cons
While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review! Our support team would be more than happy to take a look at any slowness issues you might be experiences. Please give us a call at your convenience.
So thrilled that when I have hard or easy questions; the customer service staff has the answers and also are so positive each and every time I call!
Pros
I'm a small investor, but I can see even with 1,000s of units, this software could really automate and make things easy for any property management company.
Cons
Here is why I wanted to write the review - I haven't found any! Love the product, and so thankful I chose to use RentManager.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Thank you for your review Scott!
Rent Manager allows me to easily track all business needs ranging from managing resident accounts to managing both accounts payable and receivable to investment management.
Pros
I use this software to manage residents as well as for all accounting purposes and am very pleased.
Cons
Online lease signing not as user friendly to set up and implement.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Lindsey, Thank you for your review! We're glad to hear you are loving the customization and accounting features. Definitely give us a call regarding the online leases - we can take a look into your setup to see how we can help.
Rent Manger works well for our office. They are responsive to questions and have a lot of good training.
Pros
Rich reporting and tracking of info makes KPI and audits easy
Cons
Our company's Mindset was more owner/Tenant based rather than Property based.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Add ons for payments, tenant applications, and service work, etc
Cons
No eviction tracking, reports are not cohesive.
Rating breakdown
Time used: 1-2 years
Likelihood to recommend
Recommendations to others considering Rent Manager
Find out what you don't like about your current software and ask those questions. Find out what you like about your current software and ask those questions. Put together and RFP.
I'd give this software higher marks but I had to jump in on the fly due to another software company's irresponsibility and honestly, the transition wasn't very smooth due to this. I've had RM for several months now and still don't feel like I really know how to use it. If you can transition slowly and get a good trainer, I think it would be really great. I am sticking with it because once I figure everything out, I think it will be a really great product.
Pros
It's a very comprehensive property management package.
Cons
Because this is really robust software, it's not as easy to learn due to how you have to put things in/set it up.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Rent Manager
Be sure to check RM out, but don't get it if you need something in a hurry.
We're about to add a new feature rmService which allows our maintenance team to use a phone app instead of the internet to access service requests and tenant info. Should make service requests easier to manage in the field.
Pros
- Customizable options (User Defined Fields) - New updates being rolled out - Reporting - Customer support - A lot of features - Integration - Cost for basic use...especially if you have a small staff - Scalability
Cons
- Web design is wildly expensive!
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Has all the tools needed for property rental management
Cons
There is nothing I don't like about this software
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Kristina, Thank you so much for your review and we're glad you are enjoying Rent Manager!
Overall, this is a great program and I would recommend it to any property management company!
Pros
This software is very robust and can handle more complex property management tasks.
Cons
Sometimes my co-worker and I get kicked off of the system for no reason. Occasionally we also have to log out and log back in to be able to print. I don't know if this is due to our internet connection or the software. There was an extensive training period needed (60 days) and we are still fine tuning our use.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Sarah,
Thank you for your review and welcome to the Rent Manager family! Our training team appreciates the shout out and Carson loved working with you all as well. Typically if there is a connection issue, it is the internet connection. Next time it occurs, feel free to give our support team a call and we can help identify the issue on the spot. Also, definitely check out our training calendar (https://www.rentmanager.com/customer-resources/training/training-calendar/) for all of the live training courses available each week. This can help you become a Rent Manager Guru in no time!
I had the misfortune of having to deal with another company that is a competitor of RM. I must say that after that fiasco I am even more impressed with the outstanding customer service you get with Rent Manager . The staff of customer service representatives is the best I have ever dealt with. They are always cheerful, knowledgeable, and so very helpful. I love Rent Manager.
Pros
This product is easy to use and makes property management easy and efficient.
Cons
The product has so many functions that it takes a while to learn them all. The yearly conference is an awesome place to learn all the functions of this amazing software. Plus it is fun.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Anne,
Thank you so much for your review. We love working with your team as well and we hope to see you all again at RMUC this year!
Once everything was set up, the software was relatively user friendly and had a lot of capacity for maintaining information in a multitude of departments within the company.
Pros
This software can link your to a multitude of websites that really aid in effective marketing strategies.
Cons
When setting Rent Manager up to link information directly to our company's website and third party marketing websites, it was so tricky I had to spend a great deal of time with customer support to get things running how they should.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Dana,
Thank you for your review! Our customer support team really appreciates the shout out. If you ever need assistance with custom reports in the future, our Professional Service team would be more than willing to help out. They work with customers every day creating custom reports, custom tabs, custom integrations, and more. We also offer training such as our RM12 Scripting Virtual Classroom and weekly webinars stored in Rent Manager University.
Pros: Software that is a "one-stop" product, user-friendly and easily adapted, myriad reports, ability for user to create custom reports, integrated tenant screening and credit card/ACH processing, ability to attached scanned images to A/P invoices, incredible utilities billing module with mobile access that works great for meter reading, they don't try to do payroll processing (that's good) but payroll is easily imported from payroll processing applications, tech service people are knowledgeable and professional.
