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RIO Genesis vs Avochato Comparison

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Overview

RIO Genesis is a cloud-based real estate brokerage software for daily task automation, team management, paperless transactions,...

Category Leaders

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

28

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

99

22

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I have been using this software for sometime and I really enjoy it, easy to use, great customer services, great service for the money. Defently I recommended Rio Genesis.

JL

JOSE L.

Hello, this is much better than trying to organize properties on an Excell spreadsheet. Thank you for the great product.

mh

matt h.

Eddie is awesome and very patience. I am enjoying this software program and look forward to becoming more organized and efficient.

GL

Ginger L.

Pros

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.

AR

Anonymous Reviewer

Cons

It can be a mess when clients all are on different operational methods and systems. RIO bring some stability to an unstable business.

GA

Greg A.

If you're in the market for a system that will meet and exceed your needs, look no further.

NR

Nuvia R.

Setup and training can be confusing for some clients who are new to products.

NR

Nuvia R.

Cons

Not sure if that is the software fault or a problem with the script.

MF

Marsha F.

Their customer service alone puts them in another league compared to the other companies and I have tried and used all of the mainstream platforms.

SC

Stephen C.

The voicemail feature is a little annoying and I think shouldn't be an option.

KM

Kent M.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features24
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Campaign Management
  • Canned Responses
  • Case Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • File Sharing
  • For Sales Teams/Organizations
  • GDS/OTA Integration
  • Group Messaging
  • Human Handover
  • Interaction Tracking
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Listing Management
  • Live Chat
  • MMS
  • Macros/Templated Responses
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Offline Form
  • One-to-One Messaging
  • Online Booking
  • Polls/Voting
  • Pricing Management
  • Prioritization
  • Property Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Supplier Management
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text-to-Win
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Voice Mail
  • Website Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features102
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Campaign Management
  • Canned Responses
  • Case Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • File Sharing
  • For Sales Teams/Organizations
  • GDS/OTA Integration
  • Group Messaging
  • Human Handover
  • Interaction Tracking
  • Issue Tracking
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Listing Management
  • Live Chat
  • MMS
  • Macros/Templated Responses
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Offline Form
  • One-to-One Messaging
  • Online Booking
  • Polls/Voting
  • Pricing Management
  • Prioritization
  • Property Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search/Filter
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Supplier Management
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text-to-Win
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Voice Mail
  • Website Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrationsN/A
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop
  • Total integrations8
  • AvidXchange
  • BombBomb
  • Brokermint
  • DocuSign
  • Facebook
  • Funnel
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop