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Smoobu
5
145
4
25
3
8
2
5
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for short-term and vacation rentals
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Smoobu - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Smoobu overview
Based on 195 verified user reviews
What is Smoobu?
By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).
What do users say about Smoobu pricing?
Most users consider Smoobu cost-effective and they appreciate its competitive pricing and included features. Reviewers indicate the price-performance ratio is favorable, but some reviewers feel pricing can be confusing or restrictive, especially with recent increases.
What are the most popular integrations for Smoobu?
The Smoobu integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 5.0 out of 5 for its integration with Smoobu) and PriceLabs (a revenue management product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Booking Management
Guest Communication
Messaging
Smoobu’s user interface
Smoobu review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Smoobu?
Users report that Smoobu is easy to use, with an intuitive interface and helpful tutorials, making it suitable for managing holiday rentals of various sizes. They find the booking management, channel synchronization, and guest communication features save time and reduce errors, especially for those handling multiple platforms. Pricing is generally seen as competitive, though some mention recent increases and wish for more flexible pricing tools.
Reviewers appreciate the responsive and friendly customer support, though some note inconsistent experiences and limited availability at times. They say integrations with major OTAs and third-party tools are useful, but they would like more options and improved website customization.
Select to learn more
Who uses Smoobu?
Based on 195 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Smoobu's key features
Most critical features, based on insights from Smoobu users:
All Smoobu features
Features rating:
Smoobu alternatives
Smoobu pricing
Pricing plans
Pricing details:
User opinions about Smoobu price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Smoobu's price and value, mention it in a positive light.
Most users consider Smoobu a cost-effective solution, highlighting its competitive pricing compared to other channel managers and appreciating that many features, such as automation tools and pricing integrations, are included in the base plan. Reviewers indicate the price-performance ratio is favorable, especially for small businesses or those starting out. Some users say the subscription is reasonable and the software offers good value for the functionalities provided. Some reviewers feel pricing can be confusing or restrictive, especially regarding multiple listings or advanced discount options, and report dissatisfaction with recent price increases or regional pricing disparities.
, and
Smoobu integrations (17)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as Smoobu integrations and how users feel about them.
Other top integrations
Smoobu customer support
What do users say about Smoobu customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Smoobu customer support.
Widely noted by reviewers, Smoobu’s customer support is fast, friendly, and consistently provides helpful solutions.
A number of users appreciate the professional, knowledgeable, and patient support team that resolves issues efficiently.
Multiple users mention the ease of contacting support through various channels, with clear and personalized communication.
A significant portion of users value the proactive assistance during onboarding and setup, making the platform easy to use.
Support options
Training options
To see what individual users say about Smoobu's customer support, check out the review snippets below.
“I trialed 3 other softare vendors and Smoobu has the absolute most responsive customer service.”
Rick A.
Owner
“Great service and prompt help from [sensitive content hidden].”
Gary A.
owner
Smoobu FAQs
Smoobu has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. What is Smoobu used for?
Smoobu is a software that simplifies vacation rental management. Designed for experienced business owners and property managers, Smoobu offers a robust set of features to streamline operations and enhance guest experiences. The platform's Property Management System (PMS) allows users to manage all vacation rentals from a central point, providing an executive summary of key metrics. The integrated Channel Manager synchronizes calendars across multiple booking sites, eliminating the risk of double bookings. Smoobu's Booking Engine enables users to grow direct bookings and revenue by designing and updating a personalized booking system. The Guest Communication tools allow for personalized messaging and scheduled delivery, improving overall guest interactions. Smoobu's Website Builder feature helps users reach more guests by creating a customized website, generating a new revenue stream. The platform also offers a Guest Guide, dynamic pricing adjustments, detailed statistics, and the ability to manage team access, ensuring a seamless and efficient vacation rental operation. With industry-leading integrations and tailored solutions for a variety of property types, Smoobu is the comprehensive software choice for vacation rental businesses of all sizes.
Q. Does Smoobu support mobile devices?
Smoobu supports the following devices:
iPhone, Android, iPad
Q. What level of support does Smoobu offer?
Smoobu offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base





























