SuiteSpot Reviews

SuiteSpot

Unit Turnover & maintenance software for Multifamily

5.0/5 (3 reviews)

Shane L

Fantastic Product with a great team!

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Pros
Easy to use and user friendly. The software has added a ton of transparency to our organization. SuiteSpot has allowed our operations to identify many inefficiencies and make significant improvements. The support team is very quick to respond to questions and inquiries.

Cons
The software can get slow when loading large volumes of data, however, I believe there are updates on the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SuiteSpot

Unit Turnover & maintenance software for Multifamily

ofir zamir

Must have tool for every Multifamily operators!

Used daily for 6-12 months
Reviewed 2019-11-11
Review Source: Capterra

Pros
SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio. The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it!

Cons
Requires some set up if you need to customize your reports and workflows to make sure it is working correctly for your business. Like with any new software, the set up can be time-consuming but once it is done, it is totally with it!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SuiteSpot

Unit Turnover & maintenance software for Multifamily

Joshua Verbiest

Innovative Software Solution For Operations Management

Used daily for less than 6 months
Reviewed 2019-11-13
Review Source: Capterra

Our experience can easily be captured in a single word - "Excellent". One of our beta users even noted that we could never go back to our old pen and paper method since SuiteSpot has added a new layer of constant connectivity for scheduling and implementation.

Pros
The interface is very intuitive for new users and offers full integration with our primary Accounting / Property Management software, Yardi Voyager. A bonus is the incredible support team to help refine and customize all of the users' needs on an asset by asset basis. From being able to address all of our work order needs from our mobile devices to providing an audit trail of our unit turnover process, SuiteSpot delivers new levels of efficiency and transparency to our operations.

Cons
The initial onboarding & customization for each asset can be cumbersome but we are convinced we'll realize a strong return on our investment as we continue to use the software every day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SuiteSpot

Unit Turnover & maintenance software for Multifamily