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Total Management vs MRI Software Comparison

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Overview

Total Management is a web-based property management software with which SMBs can manage online rent collection, tenant leasing,...

Category Leaders

MRI Software offers real estate owners and companies, property investors and operators a flexible cloud-based platform that...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

41

36

7

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

5

4

3

2

1

32

29

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support.
I have loved using the Total Management software now for the last 2 years. It is easy to understand and use and the support is wonderful.
We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost.

Pros

MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.

Cons

I also hate that buildings are set up as different entities in an accounting sense. I also hate that you can not upload a budget and run reports with the budget.
They are available for email or live chats. If the support technician doesn't know the answer, he'll quickly find out.
It's unprofessional that the message is "Here's your invoice" and we cannot change that or add a notation on their invoice anywhere.

Cons

I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.
Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features50
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automatic Backup
  • Background Screening
  • Badge Management
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Capitalization Reporting
  • Cash Flow Analysis
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Self Service
  • Expense Tracking
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Brokers
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • Forecasting
  • Fund Management
  • General Ledger
  • ID Scanning
  • IT Asset Tracking
  • Inspection Management
  • Insurance Management
  • Investments Tracking
  • Job Costing
  • Late Fee Calculation
  • Lease Management
  • Lease Origination
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Modeling & Simulation
  • Multi-Channel Marketing
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Pre-Registration
  • Property Database
  • Property Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Estate
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features116
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Automatic Backup
  • Background Screening
  • Badge Management
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Capitalization Reporting
  • Cash Flow Analysis
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Employee Self Service
  • Expense Tracking
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Brokers
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • Forecasting
  • Fund Management
  • General Ledger
  • ID Scanning
  • IT Asset Tracking
  • Inspection Management
  • Insurance Management
  • Investments Tracking
  • Job Costing
  • Late Fee Calculation
  • Lease Management
  • Lease Origination
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Modeling & Simulation
  • Multi-Channel Marketing
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Pre-Registration
  • Property Database
  • Property Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Estate
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations15
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Total Management vs. MRI Software

See how Total Management and MRI Software stack up against each other by comparing features, pricing, ratings, integrations, security & more.