Yardi Voyager Pricing

Relatively user-friendly. I was able to create custom reports and our IT Dept was able to work with support to integrate my report with the data needed to eliminate manual monthly commissions reports.

The cost and the fact that unless you have a dedicated support person you are farmed around a bit before receiving actual help.

Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.

Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.

Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features.

It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created.

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances...

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What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Fairly easy to navigate, lots of different ways to get to where you need to go. Plenty of additional integration with other software (RealPage, Knock, BlueMoon, RentCafe) That will automatically pull information for guest cards, and resident profile. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need.

Inability to delete guest cards that are duplicates or errors. Not being able to delete roommates in guest cards/resident profiles if they are their because of an error. Sometimes takes a really long time to pull pricing from an outside source like YieldStar

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Yardi is easy to use and easy to learn. We implemented it a few years ago and it has worked well for us. We use many different features in it as well.

It is expensive. The support is expensive too.

-It can do just about everything. Sometimes it feels like we have barely plumbed the depths of its capabilities

-There are frequent outages and slowdowns -Yardi is quite expensive -The UI is kind of ugly, unfortunately

Good reports. Customer support and implementation team are nice. I have nothing else to write about it that is positive.

No owner portal, no automation, expensive, implementation takes forever, clunky, unintuitive. You have to go to multiple screens to set up one property. Everything is manual. I could go on and on. Seriously, this thing is terrible. Only chose it because it's "Yardi" - the go to in management software, but this is a joke.

Dear Chris, I apologize for the frustrating functionality experience you are describing. Delivering excellent products and services has been Yardi’s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. Please feel free to contact me via email or telephone at your convenience. Best regards, Becky Sanvictores Vice President, Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com

Easy to use; Have all the basic functions and features that Voyager offers but with much lower license fee; East for initiate setting up.

The user support is terrible. There is no support email; while calling the user support line, no one is ever available. After leaving a dozens of voicemail messages, no one responds to you until two or three days later.

Hello Stella, I apologize for the frustrating customer service experience that you have described. Delivering excellent products and services has been Yardi’s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com

They thought of everything. They have great advertising. Easy to use and the system has so many features.

They thought of everything. But they made the accounting pretty confusing. They are expensive for smaller business

The customer service was second to none (I've never had such an awesome support team that was so responsive). The software also seemed to be pretty good for the property management side. From all the commercial property management software my client looked at this one was pretty much the only choice because of the robust functionality and the one-stop integration (accounting and client management were in the same software).

SUPER clunky, and early 90s interface. From an accounting perspective there was so much that it was lacking - including controls (like being able to lock people out of certain functionality while giving them access to the other modules they did need). It was also really frustrating because the accounting reports were quite unsightly.

It was easy to follow the organization of the software. If you needed to find information it could be easily located

Price. When I owned my own business I wasn’t able to afford Yardi despite it being the best in my opinion. The cost is geared more towards medium to large company in my opinion.

The software is very well organized. We can track a lot of work processes within the website and it helps out team with many tenants and vendors.

Sometimes the pages take a while to load and often time out. The accounting team described the desire for it to do more for the price

Excellent variety of reports. Outstanding training by personnel. Software is well worth the minimal cost.

Until you get use to the features, requires several extra steps to complete options that are being processed.

We haven't used it yet.

The price/month. I like controlling my information privately. We built our properties 20 years ago, and always want to maintain a database, even when retired.

Once you learn the functionalities, it's easy to use. Highly recommend for an accurate setup. I love the dashboard. Very user-friendly.

Not all the company uses the same features. You can pick and choose the certain functions. The low-end version doesn't have many facilities.

Easy to use, very well designed with great features, cost competitive. I used Yardi Voyager for more than 10 years from my prior jobs, but I have to say Yardi Genesis 2 is better than Voyager in so many ways.

Hope there are more reports available in the Analytics section. Sometimes it runs slow, but it can't be due to our internet issues.

Web based access from any internet connection. Dashboard give an at a glance view.

Conversion was a complete nightmare. Software has glitches & conversion corrupted data. It has been 10 months since conversion; still cannot add modules because core software has too many problems. Not as flexible as Gen1. No accounting support. No local support. Very expensive.

Intuitive, easy to navigate and allows for customization for open-ended funds. Vendor is always on the forefront of the changing regulations in the Alternative Investment Technology space.

Cost is too damn high. Although competitive pricing with other industry leaders, pricing is significantly higher than other smaller competitors but functions for Investor Manager are the same of other GLs.

Not for smaller HOA's - may be best for large associations, or a number of associations in a Manager's portfolio.

Does not provide sufficient Project Management tools. The version we would need is too expensive. The low-end version doesn't have basic features we need to track maintenance requests, projects, access documents, utilize email to send Board notifications.

I really like the software the reports are great. hey are detailed and broken down and very easy to use software.

The only thing i dislike is the price. They charge a very high MIN price even if you only need it for a couple of units. If it was not for the price we would have kept it.

Made accounting functions much swifter. Being able to manage common area maintenance charges in the program is great.

Quite cost prohibited. The software is very expensive and maintaining it yearly is pretty highly priced.