Yardi Voyager Reviews

I use yardi everyday for resident records, and I like the amount of information that can be easily imported and edited and the memo finction is very useful.

Yardi can be a slow, especially while running reports. It is not always user friendly when Simone is waiting for you to pull up information. Seems to loose saved information, I also wish it would help prevent duplicate entries for prospects by pulling from a variety of fields.

It organizes entire portfolios and sensitive information from clients on a safe, user-friendly platform.

There is a lot of loading time and buffering, some times takes long for things to open up when clicking them.

Not much. WHy I can do some things on the phone app I can't do on my pc and vise versa is pretty poor design off the hop.

Where do I begin? Reviewing hours, I should be able to see a spreadsheet of my hours not manually check each day. Why it doesn't automatically sync data is beyond me. Every change I make on the work order or hours has to be manually synced. Why it doesn't automatically sync when I open and or close the app is archaic. I constantly get data retrieval errors, it loses hours I've entered and sorting through work order lists is clumsy and time consuming. My company recently switched to Yardi from Impak and it's been like 10 steps in the wrong direction for work order and hour tracking. I could get used to the actual work order system but the way it tracks hours is extremely limited. We need an interactive spreadsheet that shows weeks not single days.

Thank you for your candid feedback. We are always striving to improve our products to meet client needs. Recently, we released new product features that have improved syncing and we're confident you will be pleased with the improvements. We encourage you to speak with your project manager for additional details and timing.

The reporting for marketing is thoughtful and spot on. ROI reporting, cost-per reporting, attribution reporting all really nice features for marketers and operations.

Yardi in 2019 lacked some of the features that would have made it the go to choice for student properties. Other than that I had a positive Yardi experience.

This product helps to make sure that my office is handling leasing and financials properly on our property.

The system times out quickly which causes multiple logins during the day

The front end features for site level is Great easy to use.

Account end is not work follow easy. They do not a have a good drill down.

Relatively user-friendly. I was able to create custom reports and our IT Dept was able to work with support to integrate my report with the data needed to eliminate manual monthly commissions reports.

The cost and the fact that unless you have a dedicated support person you are farmed around a bit before receiving actual help.

I loved Yardi! Maybe it’s because I had so much experience. It’s very easy and reports are great.

The look is outdated. That didn’t bother me though because it was so easy to use.

The user interface is best in class, although there are a lot of options and reports.

It takes time to get used to all of the options/reports.

Easy to use, user friendly, and great for resident management.

N/a. Yardi has been great. No issues using the system

Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.

Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.

Yardi has a ton of functions. You feel like they've thought of everything that you may need. It's very diverse regarding its features.

Learning how to use the program to its fullest takes a lot of time and effort. It also seems like you go through a lot of clicking or steps to get where you need to be in comparison to other programs I've used.

You can generally figure out how to do the basic functions with little to no training. In theory, it has a lot of useful information for property management.

Every single time there is an update, data is messed up & takes forever to get it fixed by Yardi. It times out fairly fast & you lose the data you were working on. There seem to be a lot of glitches & it's not always cleat how information is gathered & calculated.

I apologize for the frustrating update experience you have described. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. Please feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President, Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com

I appreciate the ease in which you can run reports through Yardi and how quickly and dependably the software uploads invoices. It has pretty reliable support features and allows me to do lease administration easily.

What I like least about this software is that there isn't a quick way to compare invoices as you are coding unlike other programs that I've used. This can make it challenging to easily open other invoices and see missing recurring payments and ways that similar invoices are coded. It also is frustrating how the pathways and names to different functionalities within the program are different for different users. This can make collaboration confusing when it isn't universally the same for all users.

Great tech support. Lots of options as to how it can help with everyday operations.

Hate how ledgers cannot be printed without adjustments. Sometimes need tech support too much!

Easy system allows you to view resident profiles, reports and other functions that make property management simple and easy to maneuver.

I don't like that you cannot open resident profiles and reports at the same time. I find it also at times when searching or populating a field is becomes blank or inputs previous searched numbers or letters making it frustrating to search rapidly and efficiently.

Doing my monthly balancing is very easy with Yardi. I am able to drill down & figure out where I am off. I like the fact you can pull reports for the G/Ls for each individual company.

How long it has taken me to know the software. Everytime I am on the phone with customer service, I learn new features about the software that I guess is common knowledge with Yardi.

This product has made our daily work flow very easy. Its been great reorganing all of your files and using the awesome report function.

its lags at times but that due to the constance updates to make it a better user experience. They are usually resolved quickly.

Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features.

It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created.

Yardi is easy to use, once you know how to use it. The accounting and reporting are robust. I like to ability to define unused fields and create custom attribute queries. The support team does a great job of helping with issues. The A/R and A/P processes run smoothly.

Training is minimal and the software is not intuitive. Our lease is complex, and it could no be loaded into Yardi so that we could have a seamless application to signed lease workflow. The maintenance module does not track field technicians time at a property, so there is no actionable reporting available for work orders.

The various modules that cover all parts of our business: commercial, investor relations and multifamily.

A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

I think the most consistent thing about Yardi is having everything in one place. It tracks everything for you! No guess work!

Time consuming set up, sure it as some great pros and great benefits but unless you have the patience to do it yourself get some assistance!

Many options available for use. We do financial management, residential management, construction management and can flow from one to another when needed.

At times, there are certain processes that do not react the same way in the different areas...for example, if in construction mgmt the screen doesn't automatically go places that it might in financial mgmt.

I like the ability to automate tasks, reports and letters.

I would like to be able to do multiple violation letters for the same violation at one time. They changed this recently. I would also like to be able to go from one owner to the next by clicking an arrow. Lastly, i would like to see the account balance on the main owner screen.

Yardi Voyager is a user friendly Property Management software that can help assist with reports and other areas of business

Sometimes the server can be slow which can slowdown productivity in a business setting and can make it hard to complete daily functions.