Arketa Features & Capabilities

Arketa

My PT Hub

TrueCoach

Arketa enables wellness studios to expand their revenue streams by providing the tools to sell both in-person and online offerings. With its intuitive dashboard, studio managers can easily launch livestream classes, build a video library, organize yoga retreats, and even set up merchandise shops in seconds. The software eliminates the hassle of multiple tools by offering a seamless integration of various functionalities in one place.

Activity Dashboard

Activity Tracking

Attendance Management

Attendance Tracking

Automated Scheduling

Billing & Invoicing

Booking Management

Calendar Management

Class Management

Client Management

Client Portal

Communication Management

Customer Accounts

Customer Database

Customizable Branding

Customizable Forms

Customizable Templates

Discount Management

Electronic Payments

Email Marketing

Employee Management

Event Management

Facility Scheduling

Instructor Management

Inventory Management

Marketing Automation

Membership Management

Multi-Location

Online Booking

Payment Processing

Recurring/Subscription Billing

Registration Management

Reminders

Reporting & Statistics

Self Check-In/Check-Out

Third-Party Integrations

Wait List Management

Website Integration

Gymcatch

TeamUp

WellnessLiving

Mindbody

ABC Glofox

Mariana Tek

StudioGrowth

BookyWay

FLiiP

Gymdesk

bsport

From onboarding and uploading client info, videos, etc. the whole process has been flawless. The way Arketa integrates with websites makes it easy to implement. It looks good and it works. 

Better than any other fitness management product. Period.

This is a dishonest company. They knew they planned on adding additional costs to the processing company's fees. When brought up they agreed to waive them, but this would only be for 1 year, then we'd have to deal with their excessive charges. Their fees they tack on weren't brought up until we started to transfer over to their system. At that point we told them we had no interest in dealing with them. It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views (eg Rumble, Parlor and others).

Dishonest from the first phone call

Arketa helped me consolidate my business platforms. I needed a program where I could host my studio's classes, events and virtual experiences along with an On Demand Library, communities, online courses, massage bookings and programs. I love all that Arketa offers and I feel like they cater to my style of entrepreneurship, which is a little of everything.

Arketa is the best!

We enjoy using Arketa to build our online fitness community, customer service is generally quick and responsive.

Benjamin Hodson

I would strongly advise you to be extremely cautious when proceeding with Arketa. From the beginning, I was sold a story by [sensitive content hidden] that had inaccurate and misleading promises about the level of support, initial start up, and customer service. The narrative was that Arketa was a smaller business and valued each customer. I was promised that I would have help bringing all my pertinent information over from my original operating system, Wellness Living, quickly and easily. In reality, this was always meant to be done by me or, I could choose to pay more on top of an already hefty monthly payment for my small business. At this time, I was tied into a 6 month contract in which, I paid in full because I could get a better rate. But, between selling my business, a move of our family of 6, some health setbacks and a change of direction, I had to cancel my contract. I requested some of the 6 month PIF payment back (I used less than 2 months of service), but I was told no. I accepted that. But then, I get an email after confirming the cancellation of my contract with Arketa, saying that I would be charged over $3000 for the next 6 months. I emailed right away and asked for this to be taken care of so that I wasn’t charged. Well, sure enough, I was charged over $3k and got declined when trying to use my credit card to purchase groceries. I was also charged an over draft fee because of this unexpected charge of over 3K which I am normally very careful to avoid. FINALLY, after over a month of emailing [sensitive content hidden], I was refunded but, not for the correct amount. Due to the exchange rate differential, I was refunded $217 less than what I was charged plus I had that overdraft fee on top of that. Now, I have been ghosted by [sensitive content hidden] and no one has acknowledged that I am still missing money. I understand that there was an exchange rate difference but, I do not feel like I should get punished for that since I sent two email reminders to please check that this would not happen. Because we have four kids and are just trying our best, this money goes along way with all the expenses that we are all facing. I am very disappointed that after 14 emails sent with kindness and patience, that I could not get a response on what was happening. Finally, after sharing this review, I received a response from Arketa Renewals with another promise of helping me out. I had hope that I was going to receive some customer service and get back the money I was owed. Nope. 3 additional emails were sent from me to Arketa- kindly requesting an update. It has been almost a month and I have once again been ghosted with absolutely no response at all. If you are thinking about using Arketa, ask lots of questions and know that, at end of the day, you are being sold to. My experience with Wellness Living customer service was much better and much more responsive. I know what it’s like to try to survive and thrive in this industry and, we all want to feel like our hard earned money is put to good use, serving us to increase our business. This experience, unfortunately, sent me in the opposite direction. Watch out for this company and the stories they sell.


Be cautious

I signed up with them in 2021. They were amazing. Easy to access, helped with on boarding and trouble shooting and their subscriber events were great. 
Over time I have referred several people.

Since the change in name and I safe assume personnel I would not recommend them ' unless you are tech savvy and have your own website. 

They were better when they were Sutra

When I started using Arketa in July 2023, it was smooth sailing for the first 7 months or so. Their customer support was responsive and i didn't have any major issues with the platform. Then in March 2024 they migrated to a new dashboard and s**** hit the fan.

The new dashboard was a big mess! Classes would disappear all the time, and new classes would randomly be added to the schedule without my doing so. I tried to run my studio like this for two months, but it wasn't sustainable. I migrated to Momence in June 2024. 

After I migrated to Momence I sent a formal request that our information be completely deleted from their platform in appliance to GDPR standards. It has been 4 months since that request and people are still able to book our classes on Arketa without my consent. I had to send them a Cease and Desist letter for false advertisement and violation GDPR.

Cease and Desist

Overall, it's been a good experience. There seems to be a community of people in the same boat rather than the aloof "other clients." So you feel like there's more than just customer service. The account management team is great and willing to hop on a quick call with you when needed and genuinely want to know how things are going. 

Designed by Instructors for Instructors

Arketa has been a game-changer for my Pilates Business. Everything I need—booking, marketing and lead management, mobile app—is all in one place, making my day-to-day operations so much smoother. The mobile app is the best I have seen. The software is customizable to perfectly match the website I had before coming on board, so it was an easy transition. Once I switched to Arketa for marketing and lead management I was able to do more to drive my revenue. My clients love how user-friendly it is, which has made it easy for them to sign-up. 

Easy for my Clients and Me to Use -- And its pretty! 

Arketa is new - I appreciate their hustle much like my own. When I need help figuring something out - their tech team feels like I'm texting a friend. They are quick, efficient and appreciate how important the small things mean to my business and success. I am excited to continue to expand my business along with arketa!

philadelphia virtual/in person studio

It has made a remarkable change in my life. It's freed up a lot of time and it's easier now for me to stay on top of accounts receivable. Arketa has enabled me to be a more efficient manager.

Arketa has transformed my studio and my life

My experience has been great! I am having a wonderful time seeing other instructor's showcase their styles and sharing my own with other people thanks to this platform.

The new normal for fitness

Lack of customer service. Do NOT recommend for PST

love it so far~ 

Overall very good. Team is responsive and helpful, software is much better than mindbody I was using before, and my community says the flow is great and easy to understand.

Definitely worth it

Our experience has been nothing but stellar. We switched from a different studio management software and everything has been so much easier to run since switching.

Arketa is the best solution for our business

I love Arketa! it is a professional tool for professional fit pros. 
I do not need to worry about automated emails, schedule reminders, payments and unlimited space where you can download your videos.
The community behind it is very strong and supportive as well their customer service.
I highly recommend this software if you want to make your life easier as well your business more productive!

make your life easier and more professinal 

Before moving my business to arketa, I had to manage several different platforms. With the arketa platform I can manage all of my systems in one place, make changes quickly and easily, and I am so proud of the polished look presented in way that still feels like my business and brand.

The cleanest dashboard for class management PLUS all in one platform

Overall I am very happy with Arketa for my online yoga studio. It allows me to take payments, schedule classes, workshops, and eventually my annual retreat. Everything is automated and I don't have to worry about sending out emails before each class or having to deal with credit cards, etc. I have been with Arketa for about a month and it has been great.

Arketa Features

Features Summary

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